{
 "id": "google_ai_pro",
 "name": "Google AI Pro (Gemini)",
 "category": "ai_tools",
 "website": "https://one.google.com",
 "domains": [
  "one.google.com",
  "gemini.google.com",
  "gemini.google"
 ],
 "summary": "Google AI Pro is a Google One membership: cancel it in Google One settings (web or Android), through Apple if the App Store bills you, or with your carrier. Benefits last until the billing cycle ends; storage drops to 15 GB, and over that Gmail stops sending and receiving.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Google AI Pro bought from Google One or Gemini on the web (billed by Google)",
   "who": "The Google Account that pays for the plan",
   "method": "self_serve",
   "start_url": "https://one.google.com/",
   "steps": [
    {
     "do": "Go to Google One on your computer (or in gemini.google.com open Settings & help, then Manage subscription)",
     "expect": "Google One settings"
    },
    {
     "do": "Click Settings, then Cancel membership",
     "expect": "Cancel membership"
    },
    {
     "do": "Click Cancel membership again to confirm",
     "expect": "a confirmation that your subscription is cancelled"
    }
   ],
   "confirm_by": "Google One shows a confirmation that the subscription is cancelled",
   "effective": "Storage and benefits stay until the end of the billing cycle, then end",
   "notice": null,
   "refund": "In most countries or regions, Google storage plan purchases are non-refundable; the storage is yours for the rest of the subscription",
   "fees": null,
   "source_ids": [
    "k1",
    "k12",
    "k2",
    "k3"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Google AI Pro bought on an Android phone or tablet (a Play Store purchase)",
   "who": "The Google Account that pays for the plan",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google One app, tap Menu, then Settings, then Cancel membership",
     "expect": "Cancel membership"
    },
    {
     "do": "Tap Cancel membership to confirm",
     "expect": "a confirmation that your subscription is cancelled"
    },
    {
     "do": "Or go to your subscriptions in Google Play, choose Manage next to Google One, then Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation that the subscription is cancelled",
   "effective": "Storage and benefits stay until the end of the billing cycle",
   "notice": null,
   "refund": "Google Play refund policies apply to Play Store purchases",
   "fees": null,
   "source_ids": [
    "k9",
    "k2",
    "k4",
    "p3"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Google AI Pro bought in the Google One or Gemini app on an iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "In the Google One app, tap Menu, then Membership plans, then Manage plan",
     "expect": "Cancel membership"
    },
    {
     "do": "Tap Cancel membership",
     "expect": "Apple's subscription management page"
    },
    {
     "do": "Tap Cancel Subscription (scroll if needed)",
     "expect": null
    },
    {
     "do": "Without the app, open iPhone Settings, tap your name, then Subscriptions, then Google One, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "There is no Cancel Subscription button, or an expiration message in red",
   "effective": "Storage and benefits stay until the end of the billing cycle",
   "notice": null,
   "refund": "Request any refund from Apple support",
   "fees": null,
   "source_ids": [
    "k10",
    "k11",
    "k2",
    "k4",
    "p1"
   ]
  },
  {
   "channel": "carrier_or_isp",
   "applies_to": "Google One plans with Google AI Pro started through a third-party provider, such as a mobile phone carrier (including Metro by T-Mobile), in a bundle or billed by that provider",
   "who": "The account holder with the provider",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "If Metro by T-Mobile provides the plan, cancel it in the Google One app (it ends as soon as you cancel)",
     "expect": null
    },
    {
     "do": "For any other provider, cancel on the provider's website or contact its customer service",
     "expect": null
    }
   ],
   "confirm_by": "The Google One app's confirmation (Metro by T-Mobile) or the provider's own confirmation",
   "effective": "Depends on the provider: the plan may end immediately or at the end of the billing cycle; a Metro by T-Mobile sponsored membership ends as soon as you cancel",
   "notice": null,
   "refund": "Any refunds are handled by the provider",
   "fees": null,
   "source_ids": [
    "k19",
    "s22",
    "k17",
    "k18",
    "k5",
    "k21"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch to a smaller Google One plan: Manage membership, then Change membership plan, then a plan under Downgrade options",
   "evidence": "documented",
   "source_ids": [
    "k14"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Pay for Google AI Pro annually instead of monthly",
   "evidence": "documented",
   "source_ids": [
    "k13"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Higher-education students can get Google AI Pro at a discounted rate for up to 4 consecutive years (verified through SheerID), but not in the United States, Canada, Albania, Bolivia, Hong Kong, Macau or Tunisia",
   "evidence": "documented",
   "source_ids": [
    "k20",
    "s23"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the billing cycle (immediately for Metro by T-Mobile sponsored memberships)",
  "data_kept": "Files stay, but storage drops to the free 15 GB; if you stay over quota for 2 years or longer, all of your content may be deleted",
  "you_lose": [
   "Gemini app in Pro: no new or continued Pro chats",
   "Extra storage across Drive, Gmail and Photos (back to up to 15 GB)",
   "Gemini in Gmail, Docs and more, and the YouTube Premium Lite individual plan",
   "Direct support from Google experts and member benefits"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling Google AI Pro ends the whole Google One membership, including its extra storage",
   "If the account uses more than 15 GB after the plan ends, Gmail can't send or receive messages and Drive and Photos stop uploading: clean up storage first",
   "Refunds for Google Play purchases follow Google Play's policies; App Store refunds come from Apple",
   "On a free trial, cancel before the last day of the trial if you don't want to be charged"
  ]
 },
 "sources": [
  {
   "id": "k1",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "On your computer, go to Google One. Click Settings Cancel membership. To confirm, click Cancel membership. You should get a confirmation that your subscription is cancelled.",
   "supports": "the web steps and the confirmation"
  },
  {
   "id": "k2",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "When you cancel your membership, your Google One storage and benefits won't go away immediately. You have until the end of the billing cycle to use them.",
   "supports": "when access ends"
  },
  {
   "id": "k3",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "In most countries or regions, Google storage plan purchases are non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "k4",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "For Play Store purchases, go to Learn about Google Play refund policies. For Apple App Store purchases, request a refund from Apple support.",
   "supports": "refunds for Play Store and App Store purchases"
  },
  {
   "id": "k5",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "If your membership is sponsored by Metro by T-Mobile, it will end as soon as you cancel and you'll lose all your benefits.",
   "supports": "Metro by T-Mobile memberships end at once"
  },
  {
   "id": "k7",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "You and your family members will lose access to your additional storage. Each person will keep their default storage of up to 15 GB at no charge.",
   "supports": "storage after cancelling"
  },
  {
   "id": "k8",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel your Google One membership (Computer)",
   "publisher": "vendor",
   "quote": "Gmail: You can't send or receive messages. Messages sent to you are returned to the sender.",
   "supports": "the over-quota tip"
  },
  {
   "id": "k9",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DAndroid",
   "title": "Cancel your Google One membership (Android)",
   "publisher": "vendor",
   "quote": "On your Android phone or tablet, open the Google One app. At the top, tap Menu Settings Cancel membership.",
   "supports": "the Android steps"
  },
  {
   "id": "k10",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DiOS",
   "title": "Cancel your Google One membership (iPhone & iPad)",
   "publisher": "vendor",
   "quote": "Tap Cancel membership. This brings up the subscription management page, which has the details about your current subscription. Tap Cancel Subscription.",
   "supports": "the iPhone and iPad steps"
  },
  {
   "id": "k11",
   "url": "https://support.google.com/googleone/answer/9056360?hl=en&co=GENIE.Platform%3DiOS",
   "title": "Cancel your Google One membership (iPhone & iPad)",
   "publisher": "vendor",
   "quote": "If there isn't a \"Cancel Subscription\" button or there's an expiration message in red, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "k12",
   "url": "https://support.google.com/googleone/answer/16476811?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Get a Google AI Pro membership (Computer)",
   "publisher": "vendor",
   "quote": "This opens Google One settings, where you can cancel your plan.",
   "supports": "starting from Gemini's Manage subscription"
  },
  {
   "id": "k13",
   "url": "https://support.google.com/googleone/answer/16476811?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Get a Google AI Pro membership (Computer)",
   "publisher": "vendor",
   "quote": "You can choose between monthly or annual subscriptions for the Google AI Pro plan.",
   "supports": "annual billing"
  },
  {
   "id": "k14",
   "url": "https://support.google.com/googleone/answer/16476811?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Get a Google AI Pro membership (Computer)",
   "publisher": "vendor",
   "quote": "To downgrade: Select a plan under \"Downgrade options.\"",
   "supports": "downgrading to a smaller plan"
  },
  {
   "id": "k15",
   "url": "https://support.google.com/googleone/answer/16476811?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Get a Google AI Pro membership (Computer)",
   "publisher": "vendor",
   "quote": "When your AI Pro plan ends, you'll no longer have access to: Gemini app in Pro.",
   "supports": "what you lose"
  },
  {
   "id": "k16",
   "url": "https://support.google.com/googleone/answer/2736362?hl=en",
   "title": "Purchase, cancellation & refund policies",
   "publisher": "vendor",
   "quote": "If you're over your storage quota for 2 years or longer, all of your content may be deleted from your Google account.",
   "supports": "what happens to data over quota"
  },
  {
   "id": "k17",
   "url": "https://support.google.com/googleone/answer/15801606?hl=en",
   "title": "Learn about third-party Google One subscriptions",
   "publisher": "vendor",
   "quote": "To cancel Google One plans from other providers, use their website or contact their customer service.",
   "supports": "the provider route"
  },
  {
   "id": "k18",
   "url": "https://support.google.com/googleone/answer/15801606?hl=en",
   "title": "Learn about third-party Google One subscriptions",
   "publisher": "vendor",
   "quote": "Your current plan may be canceled immediately or continue until the end of the billing cycle based on your provider's policies.",
   "supports": "when a provider plan ends"
  },
  {
   "id": "k19",
   "url": "https://support.google.com/googleone/answer/15801606?hl=en",
   "title": "Learn about third-party Google One subscriptions",
   "publisher": "vendor",
   "quote": "You can start Google One subscriptions from third-party service providers, such as a mobile phone carrier, as part of a bundle or billed separately by that provider.",
   "supports": "which partners bill Google One"
  },
  {
   "id": "k20",
   "url": "https://support.google.com/googleone/answer/17422238?hl=en",
   "title": "Claim a Google One student offer",
   "publisher": "vendor",
   "quote": "Eligible students can get a Google AI Pro plan at a discounted rate while you remain a student, for up to 4 consecutive years.",
   "supports": "the student discount"
  },
  {
   "id": "k21",
   "url": "https://support.google.com/googleone/answer/15801606?hl=en",
   "title": "Learn about third-party Google One subscriptions",
   "publisher": "vendor",
   "quote": "Any refunds for plan cancellations are handled by your provider.",
   "supports": "refunds for provider plans"
  },
  {
   "id": "p1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "p3",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s22",
   "url": "https://support.google.com/googleone/answer/15801606?hl=en",
   "title": "Learn about third-party Google One subscriptions",
   "publisher": "vendor",
   "quote": "To cancel Google One plans from Metro by T-Mobile, use the Google One app.",
   "supports": "Metro by T-Mobile plans are cancelled in the Google One app"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleone/answer/17422238?hl=en",
   "title": "Claim a Google One student offer",
   "publisher": "vendor",
   "quote": "a country or region where Google AI Pro is available (excluding Albania, Bolivia, Canada, Hong Kong, Macau, Tunisia, and the United States)",
   "supports": "countries where the discounted student plan isn't offered"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/googleone/answer/9155746?hl=en",
   "title": "Learn about Google One trials",
   "publisher": "vendor",
   "quote": "If you don't want to be charged, cancel your membership before the last day of your trial.",
   "supports": "the free-trial tip"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Whether a Google AI Pro plan billed on the web shows up in the Google Play subscriptions list is not stated; we give the Google One steps first",
   "Cancelling from the Gemini iPhone app (rather than the Google One app) is not described step by step on Google's pages",
   "Data export (Google Takeout) is not covered on the cancel pages; cancelling does not delete files by itself"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Provider route: Metro by T-Mobile plans are cancelled in the Google One app, other providers on their site or by customer service (s22)",
    "Student discount: added that it isn't offered in the United States, Canada and five other places (s23)",
    "Web route starts at one.google.com as Google's page links it; k1 re-copied to quote the Settings, Cancel membership steps",
    "Tip: cancel a free trial before its last day to avoid a charge (s24)"
   ]
  }
 },
 "delete_account": {
  "url": "https://myaccount.google.com/deleteservices",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "google_ai_pro",
  "name": "Google AI Pro (Gemini)",
  "recipes": [
   {
    "id": "replace-google-ai-pro",
    "title": "General AI assistant",
    "best_year_one_net": 215
   }
  ]
 },
 "page": "https://stackcut.io/cancel/google_ai_pro",
 "json": "https://stackcut.io/exits/google_ai_pro.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Gemini（Google AI Pro）の解約方法",
   "page": "https://stackcut.io/ja/cancel/google_ai_pro",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
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   "stale_after_days": 30,
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  },
  "routes": [
   {
    "route_id": "google-ai-pro--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
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    }
   },
   {
    "route_id": "google-ai-pro--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
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    }
   },
   {
    "route_id": "google-ai-pro--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
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    }
   },
   {
    "route_id": "google-ai-pro--carrier-or-isp--r4",
    "channel": "carrier_or_isp",
    "checked_on": "2026-09-29",
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    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}