{
 "id": "glide",
 "name": "Glide",
 "category": "productivity",
 "website": "https://www.glideapps.com",
 "domains": [
  "glideapps.com",
  "go.glideapps.com",
  "help.glideapps.com"
 ],
 "summary": "Cancel in the Glide builder: open your team's Billing page, then Manage Plan, Cancel subscription and Cancel plan. If you can't see Billing, ask a team admin. Access runs to the end of the billing period. Unpaid invoices hide the cancel button.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "In the Glide builder",
   "applies_to": "Paid Glide plans billed by Glide, which renew each billing period",
   "who": "A team admin. If you can't see the Billing page, ask a team admin",
   "method": "self_serve",
   "start_url": "https://go.glideapps.com",
   "steps": [
    {
     "do": "Sign in at go.glideapps.com, open the Team dropdown in the top-left corner and select the team",
     "expect": null
    },
    {
     "do": "Click Billing in the bottom-left corner",
     "expect": null
    },
    {
     "do": "Click Manage Plan or Open Customer Portal",
     "expect": null
    },
    {
     "do": "Click Cancel subscription",
     "expect": "Cancel plan"
    },
    {
     "do": "Review the details on the next page, then click Cancel plan",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Access continues until the end of the billing period. The plan is canceled then and does not renew",
   "notice": null,
   "refund": "A refund if you ask within 14 days of your initial purchase date; none after 14 days. For current (GlideOS) plans the refund covers only the base subscription fee; Glide Classic plans are fully refundable in that window. Credits and usage-based charges are never refunded, and there is no prorated refund for the rest of the term",
   "fees": "Overages incurred in the current period are charged at the end of the billing cycle",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s13",
    "s22",
    "s26",
    "s27"
   ]
  },
  {
   "channel": "direct_web",
   "label": "By email to support",
   "applies_to": "Any paid Glide plan that renews automatically. Glide's Terms say to cancel by emailing support or by closing your Glide account before the term ends",
   "who": "The account holder. The Terms name no specific team role",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email support@glideapps.com before the end of your current term and ask to cancel the paid plan and stop auto-renewal",
     "expect": null
    },
    {
     "do": "Keep Glide's reply confirming it received your notice",
     "expect": null
    }
   ],
   "confirm_by": "Glide's confirmation that it received your notice",
   "effective": "You can use the subscription until the end of the current term; it does not renew after that",
   "notice": "Send it before the end of the current term. Notice doesn't stop charges Glide submitted before it could reasonably act on it",
   "refund": "No prorated refund. The Terms say fees already paid aren't refunded except as the Terms provide or the law requires",
   "fees": null,
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14",
    "s28",
    "s29",
    "s30",
    "s31",
    "s32"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Free plan: limited credits for testing and building apps. Publishing needs a paid plan",
   "evidence": "documented",
   "source_ids": [
    "s17",
    "s18",
    "s19"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade on the Billing page: click Manage Plan, then Update plan, choose a new plan and click Continue, then Confirm",
   "evidence": "documented",
   "source_ids": [
    "s1",
    "s24",
    "s25"
   ]
  }
 ],
 "export": [
  {
   "data": "Glide Table data",
   "how": "Export the table to a .csv file before cancelling or deleting a team",
   "format": "CSV",
   "limits": "Empty columns, and columns with Relations or Queries, aren't included",
   "source_ids": [
    "s33",
    "s34",
    "s35",
    "s36"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period you paid for. Paid credits stay available until then",
  "data_kept": "Personal data is kept for as long as your account is open. The privacy policy doesn't state a period after it closes",
  "you_lose": [
   "Publishing apps, which needs a paid plan",
   "Apps in a team you delete. Deleting a team can't be undone"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Unpaid invoices hide the Cancel subscription button, so pay them first",
   "Deleting a team removes all its apps and can't be recovered; back up data first. Deleting is not the documented way to cancel",
   "Overages from the current period are charged at the end of the cycle, even after cancelling. Unpublish apps to avoid them"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "This article describes how to upgrade, downgrade, and cancel the Glide plan you're subscribed to.",
   "supports": "the article covers cancelling and downgrading"
  },
  {
   "id": "s2",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "Note that if you do not see the Billing page, open the Members page and contact one of team Admins.",
   "supports": "who can reach Billing"
  },
  {
   "id": "s3",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "The Cancel Subscription button will not display while there are any outstanding payments.",
   "supports": "unpaid invoices block cancelling"
  },
  {
   "id": "s4",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "Your plan will be canceled at the end of the billing period, at which point it will not renew.",
   "supports": "when access ends and that it won't renew"
  },
  {
   "id": "s5",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "any overages incurred during the period will be charged at the end of the current billing cycle.",
   "supports": "overage charges after cancelling"
  },
  {
   "id": "s6",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "To avoid this, unpublish your apps.",
   "supports": "how to avoid overage charges"
  },
  {
   "id": "s7",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "If you're unhappy, we will issue you a refund within 14 days of your initial purchase date.",
   "supports": "the 14-day refund window"
  },
  {
   "id": "s8",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "No refunds will be given after 14 days of your initial purchase date.",
   "supports": "no refunds after 14 days"
  },
  {
   "id": "s9",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "Under the stated 14-day conditions, Glide Classic plans are fully refundable.",
   "supports": "Glide Classic plans refundable within the window"
  },
  {
   "id": "s10",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "App-building credits and usage-based charges are non-refundable.",
   "supports": "credits and usage charges are never refunded"
  },
  {
   "id": "s11",
   "url": "https://www.glideapps.com/legal/terms",
   "title": "Glide Terms of Service",
   "publisher": "vendor",
   "quote": "any Paid Services you have signed up for will be automatically extended for successive renewal periods of the same duration",
   "supports": "automatic renewal"
  },
  {
   "id": "s12",
   "url": "https://www.glideapps.com/legal/terms",
   "title": "Glide Terms of Service",
   "publisher": "vendor",
   "quote": "If you terminate a Paid Service, you may use your subscription until the end of your then-current term",
   "supports": "access continues to the end of the term"
  },
  {
   "id": "s13",
   "url": "https://www.glideapps.com/legal/terms",
   "title": "Glide Terms of Service",
   "publisher": "vendor",
   "quote": "you will not be eligible for a prorated refund of any portion of the subscription fee paid",
   "supports": "no prorated refund"
  },
  {
   "id": "s14",
   "url": "https://www.glideapps.com/legal/terms",
   "title": "Glide Terms of Service",
   "publisher": "vendor",
   "quote": "You may terminate this Agreement at any time by contacting Glide at support@glideapps.com",
   "supports": "ending the agreement by email"
  },
  {
   "id": "s15",
   "url": "https://help.glideapps.com/en/articles/9534594-deleting-teams-and-apps",
   "title": "Deleting Teams and Apps",
   "publisher": "vendor",
   "quote": "Deleting a team not only removes the team but also all the apps associated with that team.",
   "supports": "deleting a team removes its apps"
  },
  {
   "id": "s16",
   "url": "https://help.glideapps.com/en/articles/9534594-deleting-teams-and-apps",
   "title": "Deleting Teams and Apps",
   "publisher": "vendor",
   "quote": "Glide can not offer a recovery option for deleted teams or apps.",
   "supports": "deletion cannot be undone"
  },
  {
   "id": "s17",
   "url": "https://help.glideapps.com/en/articles/13417470-what-are-the-publishing-limitations-of-the-glide-free-plan-and-why-were-they-implemented",
   "title": "Publishing limitations of the Glide Free plan",
   "publisher": "vendor",
   "quote": "The Glide Free plan is designed primarily for testing and building apps.",
   "supports": "what the free plan is for"
  },
  {
   "id": "s18",
   "url": "https://help.glideapps.com/en/articles/13417470-what-are-the-publishing-limitations-of-the-glide-free-plan-and-why-were-they-implemented",
   "title": "Publishing limitations of the Glide Free plan",
   "publisher": "vendor",
   "quote": "Publishing apps requires upgrading to one of Glide's paid plans.",
   "supports": "publishing needs a paid plan"
  },
  {
   "id": "s19",
   "url": "https://www.glideapps.com/pricing",
   "title": "Glide pricing",
   "publisher": "vendor",
   "quote": "Limited credits.",
   "supports": "the free plan's credit limit"
  },
  {
   "id": "s20",
   "url": "https://www.glideapps.com/pricing",
   "title": "Glide pricing",
   "publisher": "vendor",
   "quote": "Extra credits available on paid plans only.",
   "supports": "extra credits need a paid plan"
  },
  {
   "id": "s21",
   "url": "https://www.glideapps.com/legal/privacy",
   "title": "Glide Privacy Policy",
   "publisher": "vendor",
   "quote": "We retain Personal Data about you for as long as you have an open account with us.",
   "supports": "how long personal data is kept"
  },
  {
   "id": "s22",
   "url": "https://help.glideapps.com/en/articles/14892800-understanding-your-subscription-billing",
   "title": "Understanding Your Subscription Billing",
   "publisher": "vendor",
   "quote": "When your billing period ends, a renewal invoice is issued for the upcoming period",
   "supports": "renewal happens at the end of each billing period"
  },
  {
   "id": "s24",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "Choose a new plan and click Continue.",
   "supports": "the downgrade steps"
  },
  {
   "id": "s25",
   "url": "https://help.glideapps.com/en/articles/9248146-how-to-modify-your-subscription",
   "title": "How to modify your subscription",
   "publisher": "vendor",
   "quote": "Click Update plan.",
   "supports": "the Update plan step for changing plans"
  },
  {
   "id": "s26",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "If you subscribed to a GlideOS plan, the refund is limited to the base subscription fee",
   "supports": "GlideOS refunds cover only the base fee"
  },
  {
   "id": "s27",
   "url": "https://help.glideapps.com/en/articles/9421231-glide-s-refund-policy",
   "title": "Glide's Refund Policy",
   "publisher": "vendor",
   "quote": "Cancellation can be accomplished on the Billing page.",
   "supports": "cancelling on the Billing page"
  },
  {
   "id": "s28",
   "url": "https://www.glideapps.com/legal/glide-os/terms",
   "title": "Glide Terms of Service (GlideOS)",
   "publisher": "vendor",
   "quote": "YOU MUST CANCEL THE APPLICABLE PAID SERVICE BY CONTACTING US AT SUPPORT@GLIDEAPPS.COM OR TERMINATE YOUR GLIDE ACCOUNT BEFORE THE END OF THE RECURRING TERM",
   "supports": "cancelling by email before the term ends"
  },
  {
   "id": "s29",
   "url": "https://www.glideapps.com/legal/glide-os/terms",
   "title": "Glide Terms of Service (GlideOS)",
   "publisher": "vendor",
   "quote": "UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US)",
   "supports": "Glide confirms receipt of notice"
  },
  {
   "id": "s30",
   "url": "https://www.glideapps.com/legal/glide-os/terms",
   "title": "Glide Terms of Service (GlideOS)",
   "publisher": "vendor",
   "quote": "SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT.",
   "supports": "charges already submitted still apply"
  },
  {
   "id": "s31",
   "url": "https://www.glideapps.com/legal/glide-os/terms",
   "title": "Glide Terms of Service (GlideOS)",
   "publisher": "vendor",
   "quote": "and your subscription will not be renewed after your then-current term expires",
   "supports": "no renewal after the current term"
  },
  {
   "id": "s32",
   "url": "https://www.glideapps.com/legal/glide-os/terms",
   "title": "Glide Terms of Service (GlideOS)",
   "publisher": "vendor",
   "quote": "any remaining Paid Credits will remain available through the end of the then-current billing period",
   "supports": "paid credits after cancelling"
  },
  {
   "id": "s33",
   "url": "https://help.glideapps.com/en/articles/9404170-why-is-data-missing-from-my-data-export",
   "title": "Why is Data Missing from My Data Export?",
   "publisher": "vendor",
   "quote": "exporting data from a Glide Table to a .csv file",
   "supports": "Glide Tables export to CSV"
  },
  {
   "id": "s34",
   "url": "https://help.glideapps.com/en/articles/9404170-why-is-data-missing-from-my-data-export",
   "title": "Why is Data Missing from My Data Export?",
   "publisher": "vendor",
   "quote": "Any columns that do not contain data across all rows will not be included in the exported file.",
   "supports": "empty columns are left out"
  },
  {
   "id": "s35",
   "url": "https://help.glideapps.com/en/articles/9404170-why-is-data-missing-from-my-data-export",
   "title": "Why is Data Missing from My Data Export?",
   "publisher": "vendor",
   "quote": "columns that contain Relations and Queries cannot be exported",
   "supports": "Relations and Queries aren't exported"
  },
  {
   "id": "s36",
   "url": "https://help.glideapps.com/en/articles/9534594-deleting-teams-and-apps",
   "title": "Deleting Teams and Apps",
   "publisher": "vendor",
   "quote": "Back up your data before proceeding with deletion.",
   "supports": "back up before deleting"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The help pages don't say what confirms an in-app cancellation, such as an email or a status on the Billing page",
   "Whether published apps go offline when a paid plan ends isn't stated on Glide's help pages",
   "The help pages don't name the menu for exporting a Glide Table to CSV",
   "Enterprise plans are sold through sales; their contract terms and notice periods aren't public",
   "Annual billing, pausing a plan, and student, nonprofit or startup discounts don't appear on the pricing page",
   "The help pages don't say whether the cancel flow shows an offer or asks why before the final confirmation"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Refund corrected: for current GlideOS plans the 14-day refund covers only the base subscription fee; Classic plans are fully refundable",
    "Email route now rests on the current GlideOS Terms: cancel by emailing support before the term ends, Glide confirms receipt, and notice doesn't stop charges already submitted",
    "Added that paid credits stay usable until the billing period ends",
    "Added the CSV export of Glide Tables and what it leaves out",
    "Summary no longer says only admins can reach Billing; the help page says to ask an admin if you can't see it"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/glide",
 "json": "https://stackcut.io/exits/glide.json",
 "evidence": {
  "packet_revision": "573d7023bbcdd59e22ff0a2152d96b2c0694ed4b9d7f01ea87957f5513453528",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "glide--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "glide--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}