{
 "id": "fubo",
 "name": "Fubo",
 "category": "streaming_video",
 "website": "https://www.fubo.tv",
 "domains": [
  "fubo.tv"
 ],
 "summary": "Cancel on fubo.tv: settings icon, My Account, Subscription, Cancel, then click CANCEL SUBSCRIPTION past the discount offer. Paid service lasts to the end of the billing period; web free trials end immediately; no refunds. Roku-billed plans cancel at my.roku.com or on the Roku device. Fubo has no pause.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Subscriptions started on the Fubo website (paid or free trial)",
   "who": "The account holder, signed in at fubo.tv in a web browser",
   "method": "self_serve",
   "start_url": "https://fubo.tv/subscription",
   "steps": [
    {
     "do": "Sign in at fubo.tv with your Fubo email and password, and pick any profile",
     "expect": "Who's Watching?"
    },
    {
     "do": "Click the settings icon, then My Account",
     "expect": "Subscription"
    },
    {
     "do": "Select Subscription, scroll to the bottom and select Cancel",
     "expect": "REDEEM OFFER"
    },
    {
     "do": "Skip the discount offer and click CANCEL SUBSCRIPTION",
     "expect": "a confirmation page"
    },
    {
     "do": "Click OK to close the confirmation page",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation page after cancelling; later, the Subscription page shows the date and time your subscription will terminate",
   "effective": "A paid subscription keeps service until the end of the current billing period; a free trial ends immediately and no new trial is given",
   "notice": "Cancel before your billing date: if you cancel after you've been billed, Fubo charges for that full billing period",
   "refund": "No refunds for prepaid or partial months of service",
   "fees": "Most plans have none, but an early cancellation fee may apply if you signed up for a promotional offer with a commitment period and cancel before it ends",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s17",
    "s21"
   ]
  },
  {
   "channel": "roku",
   "applies_to": "Subscriptions started on the Roku website or a Roku device and billed by Roku (fubo.tv/subscription shows Roku Subscription)",
   "who": "The Roku account holder",
   "method": "platform_settings",
   "start_url": "https://my.roku.com/subscriptions",
   "steps": [
    {
     "do": "Go to my.roku.com/subscriptions and sign in",
     "expect": null
    },
    {
     "do": "Click Unsubscribe next to your Fubo plan",
     "expect": "Yes, Unsubscribe"
    },
    {
     "do": "Confirm with Yes, Unsubscribe",
     "expect": "RENEW"
    },
    {
     "do": "Or on the Roku device: highlight the Fubo app, press the Star button, select Manage subscription, then Cancel subscription and confirm",
     "expect": "a message confirming the cancellation"
    }
   ],
   "confirm_by": "Roku shows a message confirming the cancellation with the date access ends, and offers RENEW until then",
   "effective": "Access continues until the current service period ends; a Roku free trial ends at the end of the trial",
   "notice": null,
   "refund": "No refunds for prepaid or partial months of service",
   "fees": null,
   "source_ids": [
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s7"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "retention_offer",
   "what": "The web cancel flow may offer a discount to keep your subscription (REDEEM OFFER)",
   "evidence": "documented",
   "source_ids": [
    "s2"
   ]
  },
  {
   "type": "downgrade",
   "what": "Change to a lower-priced base plan, or remove add-ons, under My Account on the web; a downgrade takes effect immediately with a prorated credit on your next bill",
   "evidence": "documented",
   "source_ids": [
    "s19"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period (a website free trial ends immediately)",
  "data_kept": null,
  "you_lose": [
   "Fubo service when the billing period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The website flow may show a discount offer first; the subscription is not cancelled until you click CANCEL SUBSCRIPTION",
  "tips": [
   "Fubo has no pause; cancel and reactivate later instead",
   "Check fubo.tv/subscription: if it says Roku Subscription, cancel with Roku",
   "Signing in to check the status does not reactivate a cancelled subscription",
   "A second Fubo account under another email can keep charging; check for one"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "Click the settings icon, then select My Account from the drop-down menu From the My Account screen, select Subscription Scroll to the bottom of the screen and select Cancel",
   "supports": "the web cancel steps"
  },
  {
   "id": "s2",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "You may be offered the option to keep your subscription and receive a discount If you see this screen, your subscription isn't canceled yet",
   "supports": "the retention offer step"
  },
  {
   "id": "s3",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "Or you can complete your cancellation request by clicking CANCEL SUBSCRIPTION",
   "supports": "the final step"
  },
  {
   "id": "s4",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "If you choose to complete your cancellation, a confirmation page will display, indicating you have successfully canceled your subscription",
   "supports": "how to confirm"
  },
  {
   "id": "s5",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "If you cancel your paid Fubo subscription, you will continue to have service until the end of your current billing period",
   "supports": "when paid access ends"
  },
  {
   "id": "s6",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "If you cancel your free trial Fubo subscription, your trial will expire immediately, and another free trial period will not be given",
   "supports": "free trials end immediately"
  },
  {
   "id": "s7",
   "url": "https://support.fubo.tv/hc/en-us/articles/360004457571-What-Is-Fubo-s-Cancellation-Policy",
   "title": "What Is Fubo's Cancellation Policy?",
   "publisher": "vendor",
   "quote": "Note that we do not provide refunds for prepaid or partial months of service.",
   "supports": "the refund policy"
  },
  {
   "id": "s8",
   "url": "https://support.fubo.tv/hc/en-us/articles/360004457571-What-Is-Fubo-s-Cancellation-Policy",
   "title": "What Is Fubo's Cancellation Policy?",
   "publisher": "vendor",
   "quote": "if you signed up for a promotional offer with a commitment period, an early cancellation fee may apply if you cancel before that period ends.",
   "supports": "the early cancellation fee"
  },
  {
   "id": "s9",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "If you subscribed through Roku, your Fubo subscription automatically renews each month and is managed through your Roku subscription.",
   "supports": "Roku billing is managed by Roku"
  },
  {
   "id": "s10",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "Click Unsubscribe next to your Fubo plan to cancel your subscription Confirm your cancellation by selecting Yes, Unsubscribe",
   "supports": "the Roku web steps"
  },
  {
   "id": "s11",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "You'll see the option to RENEW until the current service period expires.",
   "supports": "Roku access runs to the end of the period"
  },
  {
   "id": "s12",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "A new message will appear confirming the cancellation, along with a reminder of the date when you will no longer have access to Fubo",
   "supports": "Roku device confirmation"
  },
  {
   "id": "s13",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "Go to my.roku.com/subscriptions. Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription.",
   "supports": "the Roku steps"
  },
  {
   "id": "s14",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "When you cancel your subscription, you'll still have access until your current billing cycle ends.",
   "supports": "when Roku access ends"
  },
  {
   "id": "s15",
   "url": "https://support.fubo.tv/hc/en-us/articles/360004457571-What-Is-Fubo-s-Cancellation-Policy",
   "title": "What Is Fubo's Cancellation Policy?",
   "publisher": "vendor",
   "quote": "If you signed up through your Roku account and cancel during a free trial, your subscription will terminate at the end of your free trial.",
   "supports": "Roku free trials"
  },
  {
   "id": "s16",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "If your subscription was created through Roku, under your subscription details, it will say Roku Subscription",
   "supports": "how to tell Roku billing"
  },
  {
   "id": "s17",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription",
   "title": "How do I Cancel My Fubo Subscription?",
   "publisher": "vendor",
   "quote": "the subscription Information page will show the date and time your subscription will terminate",
   "supports": "checking the cancellation later"
  },
  {
   "id": "s18",
   "url": "https://support.fubo.tv/hc/en-us/articles/360042530471-Can-I-pause-my-Fubo-subscription",
   "title": "Can I pause my Fubo subscription?",
   "publisher": "vendor",
   "quote": "Fubo does not offer the ability to pause or suspend subscriptions",
   "supports": "no pause"
  },
  {
   "id": "s19",
   "url": "https://support.fubo.tv/hc/en-us/articles/360021276872-How-do-I-make-changes-to-my-Fubo-subscription",
   "title": "How do I make changes to my Fubo subscription?",
   "publisher": "vendor",
   "quote": "Downgrade to a lower-price plan Immediately A prorated credit for the difference, applied to your next bill.",
   "supports": "downgrade timing and credit"
  },
  {
   "id": "s20",
   "url": "https://support.fubo.tv/hc/en-us/articles/31641239310093-Why-am-I-still-being-charged-after-canceling-my-Fubo-account",
   "title": "Why am I still being charged after canceling my Fubo account?",
   "publisher": "vendor",
   "quote": "You may have more than one Fubo account: Check if you used a different email address to register another account",
   "supports": "the multiple-accounts tip"
  },
  {
   "id": "s21",
   "url": "https://support.fubo.tv/hc/en-us/articles/31641239310093-Why-am-I-still-being-charged-after-canceling-my-Fubo-account",
   "title": "Why am I still being charged after canceling my Fubo account?",
   "publisher": "vendor",
   "quote": "Fubo will charge for the full billing period if your cancellation was completed after you were billed for service",
   "supports": "cancel before the billing date"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Fubo documents only website and Roku billing; no Apple, Google or Amazon route is documented",
   "How long Fubo keeps account data or DVR recordings after cancelling is not stated",
   "No data export is documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "All web and Roku steps, effective dates, refund and fee rules re-confirmed on Fubo's help articles",
    "Added the notice that cancelling after you've been billed still costs that full period (s21)"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/fubo",
 "json": "https://stackcut.io/exits/fubo.json",
 "evidence": {
  "packet_revision": "f9bb0fd0c9dbd4cebb69e83c8b567853fcec964c6094d80757a49ea111fc1220",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "fubo--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "fubo--roku--r2",
    "channel": "roku",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}