{
 "id": "freepik",
 "name": "Magnific (formerly Freepik)",
 "category": "design_creative",
 "website": "https://www.magnific.com",
 "domains": [
  "magnific.com",
  "freepik.com"
 ],
 "summary": "Freepik is now Magnific. Click your profile picture, then Plan & billing, then Danger zone, Cancel a subscription, and Cancel subscription; the plan stays active until the paid period ends. Refunds only within 30 days and only if nothing was downloaded and no AI credits used. Plan credits expire.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Magnific (formerly Freepik) individual plans bought on the website, such as Premium, Premium+ and Pro",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Click your profile picture and select Plan & billing",
     "expect": "Danger zone"
    },
    {
     "do": "Click Danger zone, Cancel a subscription, then Cancel subscription",
     "expect": null
    },
    {
     "do": "Follow the confirmation steps",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Auto-renewal stops; the plan stays active until the end of the period you've already paid for",
   "notice": "Cancel the renewal before the subscription expires; otherwise it renews automatically with the same payment method",
   "refund": "Within 30 days of the payment, for the current billing period only, and only if you haven't used the service (no downloads from Magnific.com or Flaticon.com and no AI credits used). Request it at magnific.com/ai/support (Subscriptions & Payments, Request a refund, Current invoice) from your account's email; processing takes 5 to 10 business days. The Terms say no right of withdrawal applies to digital content, without prejudice to applicable consumer guarantees",
   "fees": "No cancellation fees",
   "source_ids": [
    "d1",
    "d2",
    "d3",
    "d4",
    "d5",
    "d6",
    "d7",
    "d8",
    "d9",
    "m2",
    "m4",
    "t1",
    "t2",
    "t3",
    "t4"
   ],
   "label": "Individual plans"
  },
  {
   "channel": "direct_web",
   "label": "Business subscriptions",
   "applies_to": "Magnific Business subscriptions with seats, billed monthly or annually",
   "who": "The Account Owner, who has primary administrative authority over the Business Account, including subscription settings and billing",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to the Business Account and cancel the Business Subscription there, following the procedure the website shows",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current Subscription Term; the subscription stays active, with full access, until then",
   "notice": "Cancel before the renewal date: Business Subscriptions renew automatically for the same duration unless cancelled prior to renewal",
   "refund": "None: cancelling gives no refund of fees already paid and no credit for unused seats, Services, Usage Credits or Extra Credits, unless the law requires otherwise",
   "fees": null,
   "source_ids": [
    "b1",
    "b2",
    "b3",
    "b4",
    "b6"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought through the iOS App Store",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings, tap your name, then Subscriptions",
     "expect": null
    },
    {
     "do": "Tap the subscription, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "Subscriptions shows an expiration message and no Cancel button",
   "effective": null,
   "notice": null,
   "refund": "Refunds are handled by Apple, not Magnific",
   "fees": null,
   "source_ids": [
    "d10",
    "a1",
    "a2"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions bought through the Google Play Store",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play",
     "expect": null
    },
    {
     "do": "Click Manage next to the subscription, then Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": "The subscription in Google Play is no longer set to renew",
   "effective": "You keep access for the time you've already paid for",
   "notice": null,
   "refund": "Refunds are handled by Google, not Magnific",
   "fees": null,
   "source_ids": [
    "d10",
    "g1",
    "g2",
    "g3"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Annual billing saves 25% compared with monthly, per the pricing page",
   "evidence": "documented",
   "source_ids": [
    "m3"
   ]
  },
  {
   "type": "downgrade",
   "what": "Switch to a lower plan at any time; the downgrade takes effect at the end of the current billing period",
   "evidence": "documented",
   "source_ids": [
    "d15"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Business plans: reduce the number of seats; the reduction takes effect at the end of the current Subscription Term",
   "evidence": "documented",
   "source_ids": [
    "b5"
   ]
  }
 ],
 "export": [
  {
   "data": "Your generated content (images, videos, audio)",
   "how": "It stays in your account after cancelling and can still be downloaded",
   "format": null,
   "limits": "Files you downloaded while subscribed keep their commercial license",
   "source_ids": [
    "d11",
    "d12"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the period you've already paid for",
  "data_kept": "Generated content stays in your account and can still be downloaded. The help docs say extra (purchased) credits are frozen, not deleted, and come back if you resubscribe within their 3-year validity; the Terms of Use instead say unused Extra Credits are cancelled without refund when you drop to a free account",
  "you_lose": [
   "Premium stock content: downloads revert to free-tier limits",
   "Plan credits, which expire and can't be recovered (unused AI credits can't be used once the subscription ends)",
   "Use of your extra credits (frozen per the help docs, cancelled per the Terms of Use)",
   "New downloads under the subscription (files already downloaded keep their commercial license)",
   "Business plans: all access for the team and any unused Usage Credits and Extra Credits, when the Business Subscription ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Freepik has been renamed Magnific: freepik.com's pricing and legal pages redirect to magnific.com",
   "Any download (on Magnific.com or Flaticon.com) or any AI credit use rules out the 30-day refund",
   "Send refund requests from the email address linked to the account",
   "App Store and Google Play subscriptions are cancelled and refunded by Apple or Google, not Magnific",
   "Use plan credits before the period ends: they expire and can't be recovered",
   "Removing a card doesn't stop renewal: a failed renewal payment is retried three more times (after 1, 7 and 21 days)"
  ]
 },
 "sources": [
  {
   "id": "d1",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Click your profile picture and select \"Plan & billing\".",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "d2",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Click \"Danger zone -- Cancel a subscription\" and then \"Cancel subscription\".",
   "supports": "the cancel buttons"
  },
  {
   "id": "d3",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Your plan stays active until the end of the period you have already paid for.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "d4",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "The refund request must be made within 30 days of the payment.",
   "supports": "the refund window"
  },
  {
   "id": "d5",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Refunds are only available if you have not used the service: no downloads from Magnific.com or Flaticon.com, and no AI credits consumed.",
   "supports": "the no-use condition"
  },
  {
   "id": "d6",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "You can only request a refund for the current billing period.",
   "supports": "refunds cover the current period only"
  },
  {
   "id": "d7",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "The refund request must be sent from the email address linked to your Magnific account.",
   "supports": "which email to use"
  },
  {
   "id": "d8",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Choose: Subscriptions & Payments > Request a refund > Current invoice.",
   "supports": "how to request a refund"
  },
  {
   "id": "d9",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Refunds are typically processed within 5 to 10 business days.",
   "supports": "refund timing"
  },
  {
   "id": "d10",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "If you subscribed through the iOS App Store or Google Play Store, cancellation and refunds are handled by Apple or Google, not by Magnific.",
   "supports": "app-store subscriptions"
  },
  {
   "id": "d11",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Your generated content (images, videos, audio) remains in your account and can still be downloaded.",
   "supports": "content stays downloadable"
  },
  {
   "id": "d12",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Your commercial license for content downloaded while subscribed remains valid for those specific files.",
   "supports": "licenses for downloaded files"
  },
  {
   "id": "d13",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Plan credits expire. They cannot be recovered.",
   "supports": "plan credits expire"
  },
  {
   "id": "d14",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "Extra credits are frozen (not deleted). If you resubscribe within their 3-year validity period, they become available again.",
   "supports": "extra credits are frozen"
  },
  {
   "id": "m1",
   "url": "https://www.magnific.com/pricing",
   "title": "Magnific pricing",
   "publisher": "vendor",
   "quote": "Magnific (formerly Freepik)",
   "supports": "the rename"
  },
  {
   "id": "m2",
   "url": "https://www.magnific.com/pricing",
   "title": "Magnific pricing",
   "publisher": "vendor",
   "quote": "Pay safe and cancel anytime",
   "supports": "cancel anytime"
  },
  {
   "id": "m3",
   "url": "https://www.magnific.com/pricing",
   "title": "Magnific pricing",
   "publisher": "vendor",
   "quote": "Save 25% with annual",
   "supports": "the annual saving"
  },
  {
   "id": "m4",
   "url": "https://www.magnific.com/pricing",
   "title": "Magnific pricing",
   "publisher": "vendor",
   "quote": "no cancellation fees",
   "supports": "no cancellation fees"
  },
  {
   "id": "a1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple cancel steps"
  },
  {
   "id": "a2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "g1",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play cancel steps"
  },
  {
   "id": "g2",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when a Google Play cancellation takes effect"
  },
  {
   "id": "g3",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "uninstalling doesn't cancel"
  },
  {
   "id": "t1",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "Unless otherwise indicated, Subscriptions will be automatically renewed, successively at the end of their term using the same payment method, unless the User cancels the Subscription renewal before its expiration.",
   "supports": "automatic renewal"
  },
  {
   "id": "t2",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "The User may cancel the renewal of their Subscription at any time through their profile.",
   "supports": "cancel at any time in the profile"
  },
  {
   "id": "t3",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "The Subscription will remain in effect for the duration of the billing period.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "t4",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "As digital content is involved, no right of withdrawal applies, which the User expressly accepts, without prejudice to the guarantees established by consumer and user regulations that may apply.",
   "supports": "no right of withdrawal"
  },
  {
   "id": "t5",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "Unused AI Product usage credits cannot be consumed once the Subscription ends.",
   "supports": "credits end with the subscription"
  },
  {
   "id": "t6",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "Business Subscription Specific Terms",
   "supports": "business plans have separate terms"
  },
  {
   "id": "d15",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "The downgrade takes effect at the end of your current billing period.",
   "supports": "downgrades take effect at the period end"
  },
  {
   "id": "d16",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "You lose access to Premium stock content (downloads revert to free-tier limits).",
   "supports": "what you lose after cancelling"
  },
  {
   "id": "d17",
   "url": "https://www.magnific.com/ai/docs/subscriptions-and-refunds",
   "title": "Subscriptions and refunds",
   "publisher": "vendor",
   "quote": "If the renewal payment fails, the system will automatically retry three more times (after 1 day, 7 days, and 21 days).",
   "supports": "failed renewal payments are retried"
  },
  {
   "id": "t7",
   "url": "https://www.magnific.com/legal/terms-of-use",
   "title": "Magnific Terms of Use",
   "publisher": "vendor",
   "quote": "the User cancels the Subscription and becomes a free User, the unused Extra Credits will be automatically cancelled, without the possibility of any refund or compensation",
   "supports": "the Terms' rule on extra credits after cancelling"
  },
  {
   "id": "b1",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "The Business Customer may cancel the Business Subscription at any time through the Business Account, in accordance with the procedures made available on the Website.",
   "supports": "how Business subscriptions are cancelled"
  },
  {
   "id": "b2",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "any cancellation shall take effect at the end of the then-current Subscription Term. The Business Subscription shall remain active, with full access to the Services",
   "supports": "when a Business cancellation takes effect"
  },
  {
   "id": "b3",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "Cancellation of the Business Subscription shall not entitle the Business Customer to any refund of fees already paid, nor to any credit or compensation for unused seats",
   "supports": "no refund on Business cancellation"
  },
  {
   "id": "b4",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "the Business Subscription shall automatically renew at the end of each Subscription Term for successive periods of the same duration",
   "supports": "Business auto-renewal"
  },
  {
   "id": "b5",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "Any reduction in the number of seats shall take effect only at the end of the then-current Subscription Term, unless otherwise expressly stated on the Website.",
   "supports": "seat reductions take effect at the term end"
  },
  {
   "id": "b6",
   "url": "https://www.magnific.com/legal/business-subscription-terms",
   "title": "Magnific Business Subscription Terms",
   "publisher": "vendor",
   "quote": "having primary administrative authority over the Business Account",
   "supports": "the Account Owner manages the Business Account"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The exact menu path for cancelling a Business subscription isn't documented; the Business Subscription Terms only say it's done in the Business Account",
   "Magnific's help docs and Terms of Use disagree on extra credits after cancelling: the docs say they are frozen and return if you resubscribe within 3 years, the Terms say they are cancelled without refund",
   "The limits of the free tier you drop to after cancelling aren't stated on the pricing page or in the subscriptions docs",
   "No confirmation email or status for a web cancellation is documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Confirmed the rename (freepik.com pricing redirects to magnific.com), the cancel steps, refund rules, app-store handling, auto-renewal and credit rules on Magnific's docs, pricing page and Terms",
    "Added a Business subscriptions route from the Business Subscription Terms: the Account Owner cancels in the Business Account, it ends at the term end, and there is no refund (b1 to b6)",
    "Added the downgrade and Business seat-reduction options, and the free-tier fallback for stock downloads (d15, d16, b5)",
    "Extra credits: the Terms of Use say they are cancelled on dropping to a free account, unlike the docs; both are now stated (t7)",
    "Tip added: failed renewal payments are retried three times, so removing a card doesn't cancel (d17); t4 quote completed with its consumer-guarantee clause"
   ]
  }
 },
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 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}