{
 "id": "framer",
 "name": "Framer",
 "category": "productivity",
 "website": "https://www.framer.com",
 "domains": [
  "framer.com"
 ],
 "summary": "Each site has its own plan: in workspace settings open Plans, click the three-dot menu next to the site, Cancel Plan, give feedback and confirm. Benefits last until the billing cycle ends. The editor subscription ends only after the last site plan is cancelled. Enterprise terms follow your Order Form.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Framer Site plans (monthly or yearly) and the workspace editor subscription tied to them",
   "who": "A workspace admin (admins manage workspace settings, members and billing)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open your workspace settings and go to the Plans tab",
     "expect": null
    },
    {
     "do": "Click the three-dot menu next to the site you want to cancel and select Cancel Plan",
     "expect": "a request for feedback"
    },
    {
     "do": "Provide feedback and confirm the cancellation",
     "expect": null
    },
    {
     "do": "Repeat for every site plan in the workspace: the editor subscription ends only after the last site plan is cancelled",
     "expect": null
    }
   ],
   "confirm_by": "The cancellation status appears in the project settings and in the Plans tab of workspace settings",
   "effective": "Plan benefits stay active until the end of the current billing cycle; once the last site plan is cancelled, the editor subscription ends at the end of its billing cycle",
   "notice": "No notice period for non-Enterprise plans: cancel any time before the renewal date; plans renew automatically (monthly plans for a month, yearly plans for 12 months)",
   "refund": "Only within 7 days of the initial purchase (14 days in the EU and Turkey), requested through the Contact page; no refunds for unused time; usage-based add-ons are non-refundable once any part is used",
   "fees": "The Terms make fees non-cancellable and non-refundable, and on termination any remaining balance for the rest of the subscription term is due",
   "source_ids": [
    "f1",
    "f2",
    "f3",
    "f4",
    "f5",
    "f6",
    "f7",
    "f8",
    "f9",
    "f10",
    "f11",
    "f12",
    "f13",
    "f14",
    "f15",
    "f16",
    "f41",
    "f43"
   ]
  },
  {
   "channel": "sales_contract",
   "applies_to": "Framer Enterprise plans (annual subscription with monthly true-ups, under an Order Form)",
   "who": "The customer's admin, with the Framer account manager",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Check your Order Form for the subscription term, renewal terms and the notice period for non-renewal",
     "expect": null
    },
    {
     "do": "Before the notice deadline, send written notice that you won't renew to legal@framer.com (the Terms' address for notices), and tell your Framer account manager by email or in your Slack channel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "As set in your Order Form (the Terms leave the Enterprise renewal and non-renewal notice period to the Order Form); notices must be in writing to legal@framer.com",
   "refund": null,
   "fees": "On termination (other than for Framer's breach) the remaining balance for the rest of the subscription term becomes due immediately",
   "source_ids": [
    "f17",
    "f18",
    "f19",
    "f14",
    "f42"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan includes a free Framer domain; custom domains and publishing without Framer branding need a paid Site plan",
   "evidence": "documented",
   "source_ids": [
    "f20",
    "f21",
    "f22"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade a Site plan to a cheaper one from the project's Settings, Plans tab; the unused part of the current plan becomes account credit for future invoices (credits are non-refundable)",
   "evidence": "documented",
   "source_ids": [
    "f23",
    "f24"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Remove editors you don't need (Workspace Settings, Members, select the member, Remove from team) or give them view-only access: viewers are free",
   "evidence": "documented",
   "source_ids": [
    "f25",
    "f26",
    "f27"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Switch to yearly billing (Settings, Plans, enable Yearly billing): monthly billing typically costs more",
   "evidence": "documented",
   "source_ids": [
    "f28",
    "f29"
   ]
  }
 ],
 "export": [
  {
   "data": "Assets and pages as images",
   "how": "In the Framer desktop app, select the layer or page, then click Export in the bottom-right panel, pick a size and format and click Export",
   "format": "PNG or JPG",
   "limits": "Framer does not offer HTML export for self-hosting: a published site can't be downloaded as code",
   "source_ids": [
    "f30",
    "f31",
    "f32"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "Not stated for cancelled plans. If the editor subscription lapses, projects stay in the workspace but editing may be restricted until it is reactivated. Under the Terms, Framer deletes your content on written request",
  "you_lose": [
   "The custom domain on the site (needs a paid Site plan)",
   "Publishing without Framer branding",
   "Editing in the workspace once the editor subscription ends (projects stay)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The cancel flow asks for feedback before you confirm",
  "tips": [
   "Each site is billed on its own plan: cancel every site plan, or the workspace editor subscription keeps renewing",
   "If there's no Cancel Plan option, that project has no active subscription",
   "Only editing roles are billed; viewers are free",
   "Added editors are billed monthly even when the site plan is yearly",
   "Cancel subscriptions before deleting the account: deleting it unpublishes all sites and can't be undone",
   "Deleting a workspace is permanent; its projects move to each project owner's Archive"
  ]
 },
 "sources": [
  {
   "id": "f1",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Framer subscriptions renew automatically unless they are canceled before the next renewal date.",
   "supports": "automatic renewal"
  },
  {
   "id": "f2",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Open your workspace settings.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "f3",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Click the three-dot menu next to the site you want to cancel.",
   "supports": "the site's three-dot menu (then Cancel Plan)"
  },
  {
   "id": "f4",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Provide feedback and confirm the cancellation.",
   "supports": "the feedback and confirm step"
  },
  {
   "id": "f5",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Your plan benefits will remain active until the end of the current billing cycle.",
   "supports": "when access ends"
  },
  {
   "id": "f6",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "If you do not see the Cancel Plan option, the project does not have an active subscription.",
   "supports": "a missing Cancel Plan option"
  },
  {
   "id": "f7",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Once the final site subscription is canceled, the editor subscription will automatically end at the conclusion of the current billing cycle.",
   "supports": "how the editor subscription ends"
  },
  {
   "id": "f8",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer subscription",
   "publisher": "vendor",
   "quote": "Refunds are not provided for unused time remaining in an active subscription term.",
   "supports": "no refunds for unused time"
  },
  {
   "id": "f9",
   "url": "https://www.framer.com/help/articles/refund-policy/",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Within 7 days of the initial purchase",
   "supports": "the worldwide refund window"
  },
  {
   "id": "f10",
   "url": "https://www.framer.com/help/articles/refund-policy/",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Within 14 days of the initial purchase",
   "supports": "the EU and Turkey refund window"
  },
  {
   "id": "f11",
   "url": "https://www.framer.com/help/articles/refund-policy/",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "contact the support team through the Contact page",
   "supports": "how to ask for a refund"
  },
  {
   "id": "f12",
   "url": "https://www.framer.com/help/articles/refund-policy/",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "non-refundable once any part of them has been consumed, even if the request falls within the refund window",
   "supports": "usage-based add-ons aren't refunded once used"
  },
  {
   "id": "f13",
   "url": "https://www.framer.com/help/articles/member-roles-and-permissions/",
   "title": "Members, roles, and permissions",
   "publisher": "vendor",
   "quote": "Can manage workspace settings, members, billing, and projects.",
   "supports": "admins manage billing"
  },
  {
   "id": "f14",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "Customer will immediately pay Framer the remaining balance (if any) for the remainder of the subscription term.",
   "supports": "the remaining balance is due on termination"
  },
  {
   "id": "f15",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "Customer may cancel its Non-Enterprise plan at any time in advance of the applicable renewal date, with such cancellation taking effect at the start of the next billing",
   "supports": "self-serve plans can be cancelled any time before renewal"
  },
  {
   "id": "f16",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "a definite period of twelve (12) months which automatically renews with subsequent twelve (12) month terms",
   "supports": "yearly plans renew for 12 months"
  },
  {
   "id": "f17",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "the initial subscription term, any renewal terms, and the applicable notice period for non-renewal or termination shall be as set out in the applicable Order Form",
   "supports": "Enterprise terms and notice come from the Order Form"
  },
  {
   "id": "f18",
   "url": "https://www.framer.com/help/articles/enterprise-true-ups/",
   "title": "Enterprise True-Ups",
   "publisher": "vendor",
   "quote": "Enterprise plans operate on an annual subscription with monthly true-ups.",
   "supports": "Enterprise plans are annual"
  },
  {
   "id": "f19",
   "url": "https://www.framer.com/help/articles/enterprise-true-ups/",
   "title": "Enterprise True-Ups",
   "publisher": "vendor",
   "quote": "You can reach out to your account manager via email or your Slack channel",
   "supports": "how Enterprise customers reach Framer"
  },
  {
   "id": "f20",
   "url": "https://www.framer.com/pricing",
   "title": "Framer pricing",
   "publisher": "vendor",
   "quote": "Free Framer domain",
   "supports": "the Free plan keeps a Framer domain"
  },
  {
   "id": "f21",
   "url": "https://www.framer.com/help/articles/site-plans-explained/",
   "title": "Site plans overview",
   "publisher": "vendor",
   "quote": "Connect a custom domain",
   "supports": "custom domains need a paid Site plan"
  },
  {
   "id": "f22",
   "url": "https://www.framer.com/help/articles/site-plans-explained/",
   "title": "Site plans overview",
   "publisher": "vendor",
   "quote": "Publish your site without Framer branding",
   "supports": "removing Framer branding needs a paid Site plan"
  },
  {
   "id": "f23",
   "url": "https://www.framer.com/help/articles/downgrade-your-framer-plan/",
   "title": "Downgrade your Site plan",
   "publisher": "vendor",
   "quote": "If you downgrade during an active billing period, the unused portion of your current plan is converted into account credit and applied to future invoices.",
   "supports": "credit after a downgrade"
  },
  {
   "id": "f24",
   "url": "https://www.framer.com/help/articles/downgrade-your-framer-plan/",
   "title": "Downgrade your Site plan",
   "publisher": "vendor",
   "quote": "Open the Plans tab.",
   "supports": "where to downgrade"
  },
  {
   "id": "f25",
   "url": "https://www.framer.com/help/articles/downgrading-or-removing-members/",
   "title": "Downgrade or remove members",
   "publisher": "vendor",
   "quote": "Open Workspace Settings. Go to the Members tab. Select the member you want to remove. Click Remove from team.",
   "supports": "removing a paid member"
  },
  {
   "id": "f26",
   "url": "https://www.framer.com/help/articles/member-roles-and-permissions/",
   "title": "Members, roles, and permissions",
   "publisher": "vendor",
   "quote": "Members with view-only access are free and do not occupy a paid seat.",
   "supports": "viewers are free"
  },
  {
   "id": "f27",
   "url": "https://www.framer.com/help/articles/subscriptions-and-charges/",
   "title": "Subscriptions and charges",
   "publisher": "vendor",
   "quote": "Admin, Editor, and Content Editor roles are paid, while Viewer roles are free.",
   "supports": "which roles are billed"
  },
  {
   "id": "f28",
   "url": "https://www.framer.com/help/articles/modify-your-billing-cycle-in-framer/",
   "title": "Change your billing cycle",
   "publisher": "vendor",
   "quote": "Monthly billing typically costs more than the equivalent monthly cost of an annual subscription.",
   "supports": "yearly billing costs less"
  },
  {
   "id": "f29",
   "url": "https://www.framer.com/help/articles/modify-your-billing-cycle-in-framer/",
   "title": "Change your billing cycle",
   "publisher": "vendor",
   "quote": "Enable the Yearly billing option.",
   "supports": "how to switch to yearly"
  },
  {
   "id": "f30",
   "url": "https://www.framer.com/help/articles/exporting-assets/",
   "title": "Exporting assets",
   "publisher": "vendor",
   "quote": "Easily export your assets and pages as JPGs or PNGs using the Framer desktop app.",
   "supports": "what can be exported, and the formats"
  },
  {
   "id": "f31",
   "url": "https://www.framer.com/help/articles/exporting-assets/",
   "title": "Exporting assets",
   "publisher": "vendor",
   "quote": "In the bottom-right panel, click Export",
   "supports": "where the export control is"
  },
  {
   "id": "f32",
   "url": "https://www.framer.com/help/articles/can-i-export-my-website-to-html-and-self-host-it/",
   "title": "Can I export my website to HTML and self-host it?",
   "publisher": "vendor",
   "quote": "Framer does not offer HTML export for self-hosting.",
   "supports": "no code export"
  },
  {
   "id": "f33",
   "url": "https://www.framer.com/help/articles/reactivate-workspace/",
   "title": "Reactivate your workspace",
   "publisher": "vendor",
   "quote": "Your projects remain in the workspace, but editing functionality may be restricted until the subscription is reactivated.",
   "supports": "what happens when the editor subscription lapses"
  },
  {
   "id": "f34",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "Upon written request, Framer will irreversibly and securely delete Content (including copies) except to the extent Framer is required to retain Content under applicable law.",
   "supports": "deleting your content on request"
  },
  {
   "id": "f35",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "all Fees are non-cancellable and non-refundable",
   "supports": "fees are non-refundable under the Terms"
  },
  {
   "id": "f36",
   "url": "https://www.framer.com/help/articles/subscriptions-and-charges/",
   "title": "Subscriptions and charges",
   "publisher": "vendor",
   "quote": "Added editors are billed monthly for easier management, regardless of the initial subscription type.",
   "supports": "added editors bill monthly"
  },
  {
   "id": "f37",
   "url": "https://www.framer.com/help/articles/deleting-your-framer-account/",
   "title": "Delete your Framer account",
   "publisher": "vendor",
   "quote": "Cancel any active subscriptions before deleting your account to prevent billing-related issues.",
   "supports": "cancel before deleting the account"
  },
  {
   "id": "f38",
   "url": "https://www.framer.com/help/articles/deleting-your-framer-account/",
   "title": "Delete your Framer account",
   "publisher": "vendor",
   "quote": "All sites connected to your account are unpublished",
   "supports": "deleting the account unpublishes sites"
  },
  {
   "id": "f39",
   "url": "https://www.framer.com/help/articles/how-can-i-delete-a-workspace/",
   "title": "Delete a workspace",
   "publisher": "vendor",
   "quote": "Projects from the workspace are moved to the Archive for each project owner.",
   "supports": "what happens to projects when a workspace is deleted"
  },
  {
   "id": "f40",
   "url": "https://www.framer.com/pricing",
   "title": "Framer pricing",
   "publisher": "vendor",
   "quote": "If you live in the EU or Turkey, you are legally eligible for a refund if your subscription was purchased within the last 14 days.",
   "supports": "the EU and Turkey refund right"
  },
  {
   "id": "f41",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Framer Terms of Service",
   "publisher": "vendor",
   "quote": "and no notice period shall apply",
   "supports": "no notice period for self-serve plans"
  },
  {
   "id": "f42",
   "url": "https://www.framer.com/legal/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "All notices, requests, and other communications to the other Party hereunder must be in writing to Framer at legal@framer.com",
   "supports": "where written notices to Framer go"
  },
  {
   "id": "f43",
   "url": "https://www.framer.com/help/articles/cancel-your-framer-plan/",
   "title": "Cancel your Framer plan",
   "publisher": "vendor",
   "quote": "After you cancel, the cancellation status will appear in both your project settings and the Plans tab in workspace settings.",
   "supports": "how to confirm a cancellation"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The cancel article doesn't say which roles can cancel; the roles page says admins manage billing",
   "What happens to a site's custom domain and published pages when its plan ends is not described beyond the paid-plan features (custom domain, no Framer branding)",
   "How long Framer keeps content after a plan ends isn't stated; the Terms only cover deletion on written request",
   "No CMS or content export (for example CSV) was found in the help center; only image export and a statement that HTML export isn't offered"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Enterprise route: written non-renewal notice goes to legal@framer.com per the Terms, not only to the account manager (new f42)",
    "routes[0].confirm_by: cancellation status shows in project settings and the Plans tab (new f43); removed that gap from unverified"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.framer.com/contact/",
  "difficulty": "hard",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "framer",
  "name": "Framer",
  "recipes": [
   {
    "id": "replace-framer",
    "title": "Website builder",
    "best_year_one_net": null
   }
  ]
 },
 "page": "https://stackcut.io/cancel/framer",
 "json": "https://stackcut.io/exits/framer.json",
 "evidence": {
  "packet_revision": "a6ca3b6f4b65301dba5ebdfb2de0b2a5166b3326af542987ea2c5322e75089ec",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "framer--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "framer--sales-contract--r2",
    "channel": "sales_contract",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}