{
 "id": "flodesk",
 "name": "Flodesk",
 "category": "marketing_sales",
 "website": "https://flodesk.com",
 "domains": [
  "flodesk.com"
 ],
 "summary": "Click your avatar, choose Plan + billing, then Cancel or Downgrade at the bottom of the page and follow the prompts; the plan runs to the end of the billing cycle, then the account moves to the Free plan. Deleting the account means emailing support@flodesk.com and erases all data.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Lite, Pro and Everything plans, billed monthly or annually",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In your Flodesk account, click your avatar (top right) and select Plan + billing in the left-hand menu",
     "expect": "Cancel or Downgrade, at the bottom of the page next to your invoice history"
    },
    {
     "do": "Click Cancel or Downgrade (the same button is used for both) and choose to cancel",
     "expect": null
    },
    {
     "do": "Follow the prompts and confirm your cancellation",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription stays active until the end of the current billing cycle; then the account moves to the Free plan, where your emails, forms and workflows stay available",
   "notice": null,
   "refund": "Raise any billing concern with support (support@flodesk.com) within 30 days of the billing date; after that it may not be eligible for review",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s32"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan lets you build forms, landing pages and link-in-bio pages to grow your list at no cost, but has no email sending or workflow automations. A trial that ends without a paid plan moves to Free automatically",
   "evidence": "documented",
   "source_ids": [
    "s10",
    "s11",
    "s12"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade with the same Cancel or Downgrade button (Everything to Pro or Lite, Pro to Lite); the change takes effect at the end of the billing cycle. At the up-to-1,000-subscriber tier, Lite is $25 a month or $19 billed annually, against $28 / $25 for Pro and $54 / $49 for Everything. Lite needs 25,000 or fewer subscribers and one published workflow, with no Checkouts or Subscriptions",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s15",
    "s16",
    "s17",
    "s18",
    "s19",
    "s20",
    "s21",
    "s22",
    "s36",
    "s38"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing gives one month free compared with paying monthly",
   "evidence": "documented",
   "source_ids": [
    "s23"
   ]
  },
  {
   "type": "discount_program",
   "what": "There's no nonprofit discount; new sign-ups can lock in a discount by joining through a Flodesk member's affiliate or referral link",
   "evidence": "documented",
   "source_ids": [
    "s24",
    "s25"
   ]
  }
 ],
 "export": [
  {
   "data": "Subscribers (a segment, or All subscribers for the whole list)",
   "how": "Go to Audience > Segments, hover over the segment, click the three dots (…) in the top-right corner and select Download CSV",
   "format": "CSV, sent as a download link to your Flodesk login email",
   "limits": "The download link expires after 24 hours",
   "source_ids": [
    "s26",
    "s27",
    "s28",
    "s29",
    "s30"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "The account moves to the Free plan: your emails, forms and workflows stay available and forms keep collecting subscribers. Deleting the account, by emailing support, is permanent and erases all data",
  "you_lose": [
   "Email sending and workflow automations (not included on the Free plan)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel or Downgrade is one button for both: choose cancel, not a lower plan, to stop paying",
   "Until the billing cycle ends, a scheduled cancellation can be reversed with Keep my subscription, so don't click it by mistake",
   "Cancelling keeps the account on the Free plan; to delete it, email support@flodesk.com (permanent, erases all data)",
   "Forms keep collecting subscribers after you cancel",
   "On a paid plan, going over your subscriber tier upgrades you automatically at the next billing date",
   "Export subscribers before deleting the account: the CSV link is emailed and expires after 24 hours"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "In your Flodesk account, click your avatar (top right). Select Plan + billing from the left-hand menu.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Click Cancel or Downgrade",
   "supports": "the Cancel or Downgrade button"
  },
  {
   "id": "s3",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "invoice history",
   "supports": "where the button is"
  },
  {
   "id": "s4",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "The same button is used for both downgrading and canceling your plan.",
   "supports": "one button for both"
  },
  {
   "id": "s5",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Follow the prompts and confirm your cancellation",
   "supports": "the final confirm"
  },
  {
   "id": "s6",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Your subscription will remain active until the end of the current billing cycle.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s7",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "You'll be moved to the free plan",
   "supports": "the account moves to Free"
  },
  {
   "id": "s8",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Your content (emails, forms, workflows, etc.) will still be available",
   "supports": "content after cancelling"
  },
  {
   "id": "s9",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "reach out to our support team within 30 days of the billing date.",
   "supports": "the 30-day window for billing concerns"
  },
  {
   "id": "s10",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "The Free plan lets you build forms, landing pages, and link-in-bio pages to start growing your subscriber list at no cost.",
   "supports": "the Free plan"
  },
  {
   "id": "s11",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "It does not include email sending or workflow automations.",
   "supports": "what the Free plan lacks"
  },
  {
   "id": "s12",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "If you don't select a paid plan, your account automatically moves to the Free plan.",
   "supports": "trials fall back to Free"
  },
  {
   "id": "s13",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "Choose your new plan",
   "supports": "the downgrade step"
  },
  {
   "id": "s14",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "Review downgrade requirements",
   "supports": "downgrade requirements"
  },
  {
   "id": "s15",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "Reduce subscribers to 25,000 or fewer",
   "supports": "the Lite subscriber limit"
  },
  {
   "id": "s16",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "No Checkouts or Subscriptions",
   "supports": "what Lite leaves out"
  },
  {
   "id": "s17",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "Your plan change takes effect at the end of your current billing cycle",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s18",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "$25",
   "supports": "Lite monthly and Pro annual prices"
  },
  {
   "id": "s19",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "$19",
   "supports": "Lite billed annually"
  },
  {
   "id": "s20",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "$28",
   "supports": "Pro billed monthly"
  },
  {
   "id": "s21",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "$54",
   "supports": "Everything billed monthly"
  },
  {
   "id": "s22",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "$49",
   "supports": "Everything billed annually"
  },
  {
   "id": "s23",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "When you choose annual billing, you get one month free compared to paying monthly",
   "supports": "annual billing savings"
  },
  {
   "id": "s24",
   "url": "https://help.flodesk.com/en/articles/4292161",
   "title": "Does Flodesk offer a non-profit discount?",
   "publisher": "vendor",
   "quote": "Flodesk does not offer additional nonprofit-specific discounts on our paid plans.",
   "supports": "no nonprofit discount"
  },
  {
   "id": "s25",
   "url": "https://help.flodesk.com/en/articles/4292161",
   "title": "Does Flodesk offer a non-profit discount?",
   "publisher": "vendor",
   "quote": "joining through a Flodesk member's affiliate or referral link to lock in a discount",
   "supports": "the referral discount"
  },
  {
   "id": "s26",
   "url": "https://help.flodesk.com/en/articles/4794881",
   "title": "How to export a CSV of your subscribers",
   "publisher": "vendor",
   "quote": "Hover over the segment you want to export",
   "supports": "the export step"
  },
  {
   "id": "s27",
   "url": "https://help.flodesk.com/en/articles/4794881",
   "title": "How to export a CSV of your subscribers",
   "publisher": "vendor",
   "quote": "Click the three dots (…) in the top-right corner",
   "supports": "the segment menu"
  },
  {
   "id": "s28",
   "url": "https://help.flodesk.com/en/articles/4794881",
   "title": "How to export a CSV of your subscribers",
   "publisher": "vendor",
   "quote": "Select Download CSV",
   "supports": "the Download CSV option"
  },
  {
   "id": "s29",
   "url": "https://help.flodesk.com/en/articles/4794881",
   "title": "How to export a CSV of your subscribers",
   "publisher": "vendor",
   "quote": "Your CSV download link will be sent to the login email address on your Flodesk account.",
   "supports": "how the export is delivered"
  },
  {
   "id": "s30",
   "url": "https://help.flodesk.com/en/articles/4794881",
   "title": "How to export a CSV of your subscribers",
   "publisher": "vendor",
   "quote": "expires after 24 hours",
   "supports": "the link expiry"
  },
  {
   "id": "s31",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Forms will remain active and continue to collect subscribers",
   "supports": "forms keep working after cancelling"
  },
  {
   "id": "s32",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Email us at support@flodesk.com",
   "supports": "how to delete the account"
  },
  {
   "id": "s33",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Deleting your account is permanent. This action will erase all data.",
   "supports": "deletion erases data"
  },
  {
   "id": "s34",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "If your active subscriber count exceeds your current tier, Flodesk automatically upgrades you to the next tier at your next billing date.",
   "supports": "the automatic tier upgrade"
  },
  {
   "id": "s35",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "may not be eligible for review",
   "supports": "late billing concerns"
  },
  {
   "id": "s36",
   "url": "https://help.flodesk.com/en/articles/4290049",
   "title": "How to downgrade your Flodesk plan",
   "publisher": "vendor",
   "quote": "Unpublish extra workflows (Lite allows 1)",
   "supports": "Lite's workflow limit"
  },
  {
   "id": "s37",
   "url": "https://help.flodesk.com/en/articles/4289985",
   "title": "How to Cancel Your Flodesk Subscription or Delete Your Account",
   "publisher": "vendor",
   "quote": "Keep my subscription",
   "supports": "reversing a scheduled cancellation"
  },
  {
   "id": "s38",
   "url": "https://flodesk.com/pricing",
   "title": "Flodesk pricing",
   "publisher": "vendor",
   "quote": "Up to 1,000 subscribers",
   "supports": "the subscriber tier the listed prices are for"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Whether the cancel prompts include a survey or an offer isn't described",
   "What Flodesk's Terms of Service say about automatic renewal and refunds isn't confirmed; its help center covers only the 30-day window for billing concerns",
   "Flodesk's help doesn't mention App Store or Google Play billing, and the web address of the billing page isn't given",
   "The confirmation shown after cancelling isn't described"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel, downgrade and subscriber-export articles and the pricing page; the cancel steps, timing, Free-plan fallback and 30-day billing window are confirmed",
    "Downgrade: the listed prices are for the up-to-1,000-subscriber tier, and Lite allows one published workflow (s36, s38)",
    "Refund line now names support@flodesk.com; added the Keep my subscription reversal as a tip (s37)",
    "Referral discount: made clear it applies when joining",
    "Flodesk's Terms of Service page couldn't be read, so its renewal and refund wording stays unconfirmed"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/flodesk",
 "json": "https://stackcut.io/exits/flodesk.json",
 "evidence": {
  "packet_revision": "168d48aa4b7919a515cbe7a90088aea07139df21d47b471d5cc9a500fbf6764e",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "flodesk--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}