{
 "id": "fitbit_premium",
 "name": "Fitbit Premium",
 "category": "health_fitness",
 "website": "https://www.fitbit.com",
 "domains": [
  "fitbit.com"
 ],
 "summary": "Fitbit Premium is now shown as Google Health Premium. On Android: Google Health app, profile picture, Google Health Settings, Google Health Premium, Cancel membership, then confirm in Google Play. Google Store buyers cancel under Your subscriptions; iPhone buyers in the App Store. Access runs to the period's end; no refund.",
 "routes": [
  {
   "channel": "google_play",
   "applies_to": "Google Health Premium (formerly Fitbit Premium) bought in the Google Health app on Android (billed by Google Play)",
   "who": "The Google Account that pays for the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Google Health app and tap your profile picture or initial at the top right",
     "expect": "Google Health Settings"
    },
    {
     "do": "Tap Google Health Settings, then Google Health Premium",
     "expect": "Cancel membership"
    },
    {
     "do": "At the bottom of the page, tap Cancel membership",
     "expect": "the Google Play Store subscription management page"
    },
    {
     "do": "Confirm the cancellation in Google Play",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription remains active until the end of the current billing period (or the trial, if cancelling a trial)",
   "notice": null,
   "refund": "Google doesn't give refunds for most Google Play purchases",
   "fees": null,
   "source_ids": [
    "s1",
    "s5",
    "s6",
    "s10"
   ]
  },
  {
   "channel": "direct_web",
   "applies_to": "Google Health Premium bought on the Google Store",
   "who": "The Google Account used to buy the subscription",
   "method": "self_serve",
   "start_url": "https://store.google.com/subscriptions",
   "steps": [
    {
     "do": "Go to Your subscriptions on the Google Store, signed in with the Google Account that bought Premium",
     "expect": "Google Health Premium"
    },
    {
     "do": "Select Google Health Premium, then under Payment method click Cancel subscription",
     "expect": "a pop-up window"
    },
    {
     "do": "In the pop-up, click Confirm",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Future charges stop; you can use Premium until the end of the billing period you paid for (a cancelled trial runs to the end of the trial). A membership bought with a new device ends right away and cancels the order if the device hasn't shipped; within the return period it ends after Google gets the device back",
   "notice": null,
   "refund": "No money back for the current billing period you paid for",
   "fees": null,
   "source_ids": [
    "s7",
    "s11",
    "s12",
    "s13",
    "s21"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Google Health Premium bought in the Google Health app on an iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Google Health Premium",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": "Google says the subscription remains active until the end of the current billing period",
   "notice": "To avoid paying after an Apple free trial, cancel at least 24 hours before the trial ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s9",
    "s14",
    "s18",
    "s19",
    "s20"
   ]
  },
  {
   "channel": "paypal",
   "applies_to": "Subscriptions bought in the Google Play Store with PayPal that don't appear in your Google Play subscriptions",
   "who": "The PayPal account holder",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to your PayPal account and cancel the Google Health Premium subscription there",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s8"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "bundle",
   "what": "Google Health Premium is included at no extra cost with Google AI Pro and Google AI Ultra (Google One) plans; a Fitbit device or Pixel Watch is required",
   "evidence": "documented",
   "source_ids": [
    "s15",
    "s22"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period, or the end of the trial",
  "data_kept": "Google Health Coach data is retained after Premium expires; you can delete it manually",
  "you_lose": [
   "The Google Health Coach and other Premium features"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Uninstalling the Google Health app does not cancel the subscription",
   "Check your email for a subscription receipt to see which platform bills you",
   "If you pay for a standalone Premium subscription and also have a Google One plan that includes Premium, cancel the standalone one",
   "Buyers on other stores or websites (including older fitbit.com purchases) cancel where they originally subscribed"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "If you decide to stop your Google Health Premium subscription, you can cancel it at any time. Your subscription remains active until the end of your current billing period.",
   "supports": "cancel any time; when access ends"
  },
  {
   "id": "s2",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Important: Uninstalling the Google Health app will not cancel your subscription.",
   "supports": "the uninstall tip"
  },
  {
   "id": "s3",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "After Google Health Premium expires, the data in the Google Health Coach is still retained. You can manually delete the data.",
   "supports": "what is kept after cancelling"
  },
  {
   "id": "s4",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Tip: To determine which platform handles your billing, check your email for a subscription receipt",
   "supports": "how to find who bills you"
  },
  {
   "id": "s5",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "At the bottom of the page, tap Cancel membership. You'll be redirected to the Google Play Store subscription management page to confirm your cancellation.",
   "supports": "the Android steps"
  },
  {
   "id": "s6",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Important: Google doesn't give refunds for most Google Play purchases.",
   "supports": "Google Play refunds"
  },
  {
   "id": "s7",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Go to Your subscriptions. Select Google Health Premium. Under the \"Payment method,\" click Cancel subscription. Open the pop-up window, click Confirm.",
   "supports": "the Google Store steps"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "If you purchased your subscription in the Google Play Store using PayPal, but your subscription doesn't appear, cancel your subscription from your PayPal account.",
   "supports": "the PayPal route"
  },
  {
   "id": "s9",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "If you purchased your Google Health Premium membership through a different store, sign in to the store or website where you originally subscribed.",
   "supports": "other stores, including Apple"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/googlehealth/answer/18072871?hl=en",
   "title": "Cancel your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Open the Google Health app. At the top right, tap your Profile picture or Initial.",
   "supports": "where the Android flow starts"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/store/answer/11264766?hl=en",
   "title": "Cancel your Google Store subscription",
   "publisher": "vendor",
   "quote": "You'll only stop future charges for your Google Health Premium subscription. You won't get your money back for the current billing period you paid for.",
   "supports": "Google Store refunds"
  },
  {
   "id": "s12",
   "url": "https://support.google.com/store/answer/11264766?hl=en",
   "title": "Cancel your Google Store subscription",
   "publisher": "vendor",
   "quote": "You'll still be able to use Google Health Premium until the end of that billing period.",
   "supports": "when Google Store access ends"
  },
  {
   "id": "s13",
   "url": "https://support.google.com/store/answer/11264766?hl=en",
   "title": "Cancel your Google Store subscription",
   "publisher": "vendor",
   "quote": "For memberships with a new device purchase, it'll end after we get the device.",
   "supports": "memberships bundled with a device"
  },
  {
   "id": "s14",
   "url": "https://support.google.com/fitbit/answer/14237941?hl=en",
   "title": "Sign up or manage your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Follow the instructions and you'll be able to activate your subscription through the Google Play Store or App Store.",
   "supports": "Premium is sold through Google Play and the App Store"
  },
  {
   "id": "s15",
   "url": "https://support.google.com/fitbit/answer/14237941?hl=en",
   "title": "Sign up or manage your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "Google Health Premium will be included for no extra cost for subscribers on Google AI Pro and Google AI Ultra.",
   "supports": "the Google One bundle"
  },
  {
   "id": "s16",
   "url": "https://support.google.com/fitbit/answer/14237941?hl=en",
   "title": "Sign up or manage your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "you might have purchased a standalone Google Health Premium subscription and a Google One subscription that includes Google Health Premium.",
   "supports": "the double-subscription tip"
  },
  {
   "id": "s17",
   "url": "https://support.google.com/fitbit/answer/14237941?hl=en",
   "title": "Sign up or manage your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "With Google Health Premium, you'll have access to the Google Health Coach",
   "supports": "what you lose"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "trial notice on Apple"
  },
  {
   "id": "s21",
   "url": "https://support.google.com/store/answer/11264766?hl=en",
   "title": "Cancel your Google Store subscription",
   "publisher": "vendor",
   "quote": "For memberships with a new device purchase, it'll end right away, and your order will be canceled.",
   "supports": "cancelling a device-bundled membership before shipment cancels the order"
  },
  {
   "id": "s22",
   "url": "https://support.google.com/fitbit/answer/14237941?hl=en",
   "title": "Sign up or manage your Google Health Premium subscription",
   "publisher": "vendor",
   "quote": "A Fitbit device or Pixel watch is required for access to Google Health Premium.",
   "supports": "the Google AI Pro/Ultra bundle needs a Fitbit device or Pixel Watch"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The rename from Fitbit Premium to Google Health Premium is inferred from Google's help pages at the former Fitbit Premium URLs; no rename announcement was read",
   "Cancel steps for older subscriptions bought on fitbit.com are not given beyond 'sign in where you originally subscribed' (fitbit.com now redirects to the Google Store)",
   "How to confirm a cancellation (email or status) is not stated for the Android, Google Store or PayPal routes",
   "Current Premium prices and any annual plan were not researched; data export was not researched"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Google Store route: added that cancelling a device-bundled membership before the device ships ends it at once and cancels the order (s21); refund now just the no-money-back line",
    "Bundle offer: added that a Fitbit device or Pixel Watch is required (s22)",
    "Checked store.google.com/subscriptions: it exists behind Google sign-in (not signed in)"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.fitbit.com/settings/profile",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/fitbit_premium",
 "json": "https://stackcut.io/exits/fitbit_premium.json",
 "evidence": {
  "packet_revision": "65c295182a56ca15aa1b4f49ba03b8c99097ef411329518f309a77e999cb3149",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "fitbit-premium--google-play--r1",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "fitbit-premium--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "fitbit-premium--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "fitbit-premium--paypal--r4",
    "channel": "paypal",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}