{
 "id": "everand",
 "name": "Everand (Scribd)",
 "category": "music_audio",
 "website": "https://www.everand.com",
 "domains": [
  "everand.com"
 ],
 "summary": "Cancel on everand.com: profile icon, Your account, then Cancel next to Cancel subscription, and follow the prompts; a confirmation email follows. You keep access until the billing period ends, but unused unlocks expire and a free trial ends at once. Cancel Apple or Google Play billing with Apple or Google.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Everand subscriptions started on the Everand website (Standard, Plus, Deluxe and Legacy plans)",
   "who": "The account holder (sign in)",
   "method": "self_serve",
   "start_url": "https://www.everand.com/your-account",
   "steps": [
    {
     "do": "Sign in on the Everand website, click your profile icon in the upper right corner and select Your account",
     "expect": "Subscription"
    },
    {
     "do": "In the Subscription section, select Cancel next to Cancel subscription (it sits below Pause subscription)",
     "expect": "Cancel or change subscription"
    },
    {
     "do": "On the Cancel or change subscription page, select Cancel subscription and follow the prompts",
     "expect": null
    }
   ],
   "confirm_by": "An email confirming the cancellation went through",
   "effective": "Full access continues until the current billing period ends; a free trial ends the moment you cancel",
   "notice": null,
   "refund": "No partial refunds; refunds are considered only for charges in the last 30 days (for example technical issues or unused subscription time); EU and UK subscribers can withdraw within 14 days of purchase for a full refund",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s7",
    "s10",
    "s16",
    "s17",
    "s18"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions started through Apple (the App Store)",
   "who": "The Apple Account that pays",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "Open Settings on your iPhone or iPad and tap your name at the top, then Subscriptions",
     "expect": "Everand or Scribd"
    },
    {
     "do": "Find the Everand or Scribd subscription (it may appear as either) and tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message, or no Cancel button, in Subscriptions",
   "effective": "Full access continues until the current billing period ends",
   "notice": "For a free trial, cancel at least 24 hours before the trial ends",
   "refund": "Apple handles refunds for subscriptions bought through the App Store",
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s19",
    "s7",
    "s20",
    "s29"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions started through Google Play",
   "who": "The Google Account that pays",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google Play app, tap your profile icon, then Payments & subscriptions, then Subscriptions",
     "expect": "Everand or Scribd"
    },
    {
     "do": "Find the Everand or Scribd subscription and tap Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Full access continues until the current billing period ends",
   "notice": null,
   "refund": "Google processes refunds for Google Play subscriptions, and a Google Play refund also cancels the subscription",
   "fees": null,
   "source_ids": [
    "s6",
    "s23",
    "s21",
    "s7"
   ]
  },
  {
   "channel": "paypal",
   "label": "Paid with Venmo",
   "applies_to": "Everand subscriptions paid with Venmo",
   "who": "The Venmo account that pays",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "In the Venmo app, go to Settings from the Me tab",
     "expect": "Connected Businesses"
    },
    {
     "do": "Tap Connected Businesses and select the business (Everand shows as Scribd, Inc.)",
     "expect": "Discontinue payments"
    },
    {
     "do": "Tap Discontinue payments",
     "expect": null
    }
   ],
   "confirm_by": "No confirmation email is sent, and the account may look active (Scribd, Inc. may stay listed in Venmo) until the next billing date, but you won't be charged",
   "effective": "Access continues until your next billing date; any pending Venmo payment is still processed",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s24",
    "s25",
    "s26",
    "s27",
    "s28"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause billing for 1 to 12 weeks instead of cancelling (only if you signed up on the Everand website, and not during a free trial)",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s30"
   ]
  },
  {
   "type": "downgrade",
   "what": "Switch to Standard: $11.99 a month with 1 unlock, against $16.99 a month with 3 unlocks on Plus",
   "evidence": "documented",
   "source_ids": [
    "s15",
    "s22"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period (immediately for a free trial)",
  "data_kept": "Reading history and saved lists stay; books you unlocked reopen if you resubscribe with the same email",
  "you_lose": [
   "Unused unlocks, which expire with the subscription",
   "Access to books you unlocked, which lock again",
   "A Legacy plan, for good, with its bundled Scribd and Slideshare access"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The flow passes a Cancel or change subscription page and further prompts before the cancellation completes",
  "tips": [
   "Cancelling on the Everand website won't stop charges from Apple or Google Play",
   "Everand is a separate subscription from Scribd and Slideshare",
   "In Venmo, Everand shows as Scribd, Inc. under Connected Businesses",
   "Spend unused unlocks before the last day of the billing period"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Click your profile icon in the upper right corner. Select \"Your account.\" In the Subscription section, select \"Cancel\" next to Cancel subscription.",
   "supports": "the first web steps"
  },
  {
   "id": "s2",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "On the Cancel or change subscription page, select \"Cancel subscription.\" Follow the prompts to complete cancellation.",
   "supports": "the final web steps"
  },
  {
   "id": "s3",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "You'll get an email confirming your cancellation went through.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s4",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "If you signed up through Apple, you'll need to cancel through your Apple account — canceling on the Everand website won't stop those charges.",
   "supports": "the Apple route"
  },
  {
   "id": "s5",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Tap your name at the top, then \"Subscriptions.\" Find your Everand or Scribd subscription (it may appear as either). Tap \"Cancel Subscription.\"",
   "supports": "the Apple steps"
  },
  {
   "id": "s6",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Open the Google Play app. Tap your profile icon, then \"Payments & subscriptions,\" then \"Subscriptions.\" Find your Everand or Scribd subscription. Tap \"Cancel subscription.\"",
   "supports": "the Google Play route and steps"
  },
  {
   "id": "s7",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "The time you've already paid for is yours. You'll keep full access to Everand until your current billing period ends.",
   "supports": "when access ends"
  },
  {
   "id": "s8",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Your reading history and saved lists stay intact. Any unlocks you haven't used expire with your subscription.",
   "supports": "what is kept and what is lost"
  },
  {
   "id": "s9",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Books you unlocked will be locked. Resubscribe with the same email and they open right back up, no new unlocks needed.",
   "supports": "unlocked books after cancelling"
  },
  {
   "id": "s10",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Free trials are the exception. Access ends the moment you cancel, so finish the chapter you're on first.",
   "supports": "free trial cancellations end at once"
  },
  {
   "id": "s11",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Canceling means your Legacy plan is gone for good. You won't be able to get it back, and you'll lose bundled access to Scribd and Slideshare.",
   "supports": "what Legacy subscribers lose"
  },
  {
   "id": "s12",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "Subscribed to Scribd or Slideshare? Those are separate subscriptions.",
   "supports": "Everand is separate from Scribd"
  },
  {
   "id": "s13",
   "url": "https://support.scribd.com/hc/en-us/articles/46929593791636-How-to-pause-your-Everand-subscription",
   "title": "How to pause your Everand subscription",
   "publisher": "vendor",
   "quote": "Pausing freezes your billing for a set period — anywhere from 1 to 12 weeks.",
   "supports": "pause length"
  },
  {
   "id": "s14",
   "url": "https://support.scribd.com/hc/en-us/articles/46929593791636-How-to-pause-your-Everand-subscription",
   "title": "How to pause your Everand subscription",
   "publisher": "vendor",
   "quote": "Pausing is only available if you signed up on the Everand website.",
   "supports": "who can pause"
  },
  {
   "id": "s15",
   "url": "https://support.scribd.com/hc/en-us/articles/40678839226644-Everand-plans-Standard-Plus-and-Deluxe",
   "title": "Everand plans: Standard, Plus, and Deluxe",
   "publisher": "vendor",
   "quote": "$11.99 USD/month, 1 unlock per month.",
   "supports": "the Standard price"
  },
  {
   "id": "s16",
   "url": "https://support.scribd.com/hc/en-us/articles/47039530597524-How-refunds-work-on-Everand",
   "title": "How refunds work on Everand",
   "publisher": "vendor",
   "quote": "Partial refunds. We don't offer partial refunds. If you used the service for part of a billing cycle and then canceled, you won't receive a refund for that charge.",
   "supports": "no partial refunds"
  },
  {
   "id": "s17",
   "url": "https://support.scribd.com/hc/en-us/articles/47039530597524-How-refunds-work-on-Everand",
   "title": "How refunds work on Everand",
   "publisher": "vendor",
   "quote": "We consider refunds for charges within the last 30 days in these situations:",
   "supports": "the 30-day refund window"
  },
  {
   "id": "s18",
   "url": "https://support.scribd.com/hc/en-us/articles/47039530597524-How-refunds-work-on-Everand",
   "title": "How refunds work on Everand",
   "publisher": "vendor",
   "quote": "If you're in the EU or UK, you have a legal right to withdraw from your subscription within 14 days of purchase and receive a full refund.",
   "supports": "EU and UK withdrawal right"
  },
  {
   "id": "s19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s20",
   "url": "https://support.scribd.com/hc/en-us/articles/47039530597524-How-refunds-work-on-Everand",
   "title": "How refunds work on Everand",
   "publisher": "vendor",
   "quote": "Apple handles refunds for subscriptions purchased through the App Store.",
   "supports": "Apple refunds"
  },
  {
   "id": "s21",
   "url": "https://support.scribd.com/hc/en-us/articles/47039530597524-How-refunds-work-on-Everand",
   "title": "How refunds work on Everand",
   "publisher": "vendor",
   "quote": "Google processes refunds for subscriptions purchased through Google Play. Note that issuing a refund through Google Play will cancel your subscription.",
   "supports": "Google Play refunds"
  },
  {
   "id": "s22",
   "url": "https://support.scribd.com/hc/en-us/articles/40678839226644-Everand-plans-Standard-Plus-and-Deluxe",
   "title": "Everand plans: Standard, Plus, and Deluxe",
   "publisher": "vendor",
   "quote": "$16.99 USD/month, 3 unlocks per month.",
   "supports": "the Plus price"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "s24",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "It stops any charges from going through, so it effectively cancels your subscription. Everything you've paid for is yours until your next billing date.",
   "supports": "disconnecting Everand in Venmo cancels it; access until the next billing date"
  },
  {
   "id": "s25",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "You won't get a confirmation email, and your account may look active until that date passes, but you won't be charged.",
   "supports": "no confirmation email for a Venmo disconnect"
  },
  {
   "id": "s26",
   "url": "https://help.venmo.com/cs/articles/paying-with-venmo-vhel375",
   "title": "Paying with Venmo (Venmo Help Center)",
   "publisher": "platform",
   "quote": "Go to Settings from the Me tab Tap Connected Businesses and select the business Tap Discontinue payments",
   "supports": "the Venmo steps"
  },
  {
   "id": "s27",
   "url": "https://support.scribd.com/hc/en-us/articles/46929149941396-How-to-cancel-your-Everand-subscription",
   "title": "How to cancel your Everand subscription",
   "publisher": "vendor",
   "quote": "You'll still see \"Scribd, Inc.\" listed under Connected Businesses in your Venmo app, but doesn't mean the subscription is still active.",
   "supports": "Everand shows as Scribd, Inc. in Venmo"
  },
  {
   "id": "s28",
   "url": "https://help.venmo.com/cs/articles/paying-with-venmo-vhel375",
   "title": "Paying with Venmo (Venmo Help Center)",
   "publisher": "platform",
   "quote": "Please keep in mind that any pending transactions will still be processed, and you can reconnect the business later.",
   "supports": "pending Venmo payments still go through"
  },
  {
   "id": "s29",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "Apple trials: cancel at least 24 hours before the end"
  },
  {
   "id": "s30",
   "url": "https://support.scribd.com/hc/en-us/articles/46929593791636-How-to-pause-your-Everand-subscription",
   "title": "How to pause your Everand subscription",
   "publisher": "vendor",
   "quote": "You can't pause during a free trial",
   "supports": "no pause during a free trial"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "everand.com itself couldn't be checked, so all facts come from the Everand pages of the Scribd Help Center",
   "Data export is not documented",
   "How Everand charges are labelled on bank or card statements is not stated on the help pages checked"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Added the Venmo route: disconnecting Everand in Venmo stops charges, with no confirmation email (s24 to s28)",
    "Summary: Apple and Google Play billing is cancelled with Apple or Google, not on everand.com",
    "Apple: cancel a trial at least 24 hours before it ends (s29)",
    "Pause: not available during a free trial (s30)",
    "s21 re-copied to include that Google processes Google Play refunds",
    "Tip about bank statements was not on the help pages: replaced with the Venmo listing (s27) and noted in unverified"
   ]
  }
 },
 "delete_account": {
  "url": "https://support.scribd.com/hc/en-us/articles/360000894843-Deleting-your-account#h_01HBVYCPRH4GEMX24PD473BHP8",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/everand",
 "json": "https://stackcut.io/exits/everand.json",
 "evidence": {
  "packet_revision": "74afbba8c63f0c0747c5561ff10ccb26b5b8effea6e7ffe06a18d3535ab4c122",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "everand--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "everand--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "everand--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "everand--paypal--r4",
    "channel": "paypal",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}