{
 "id": "duolingo",
 "name": "Duolingo",
 "category": "education_learning",
 "website": "https://www.duolingo.com",
 "domains": [
  "duolingo.com"
 ],
 "summary": "Bought Super Duolingo in the iPhone app? Turn off auto-renewal in your App Store subscription settings at least 24 hours before the period ends, when Apple charges the renewal. Android purchases cancel in Google Play. Cancelling keeps the free Duolingo app. Web-billed cancel steps are unconfirmed.",
 "routes": [
  {
   "channel": "apple_app_store",
   "applies_to": "Super Duolingo bought in the Duolingo iPhone or iPad app (charged to your Apple account)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Duolingo",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": null,
   "notice": "Apple charges the renewal within the 24 hours before the current period ends, so turn off auto-renewal before then; for a free trial, cancel at least 24 hours before it ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s5",
    "s6",
    "s7"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Super Duolingo started in the Duolingo Android app (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "Duolingo"
    },
    {
     "do": "Next to Duolingo, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription once it is cancelled",
   "effective": "You can keep using the subscription for the time you have already paid",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s4",
    "s8",
    "s9",
    "s10",
    "s12"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Duolingo itself is free (with ads); cancelling Super Duolingo keeps the free courses",
   "evidence": "documented",
   "source_ids": [
    "s3"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "For Google Play, the end of the time already paid; for Apple and web billing, not stated on pages we could read",
  "data_kept": null,
  "you_lose": [
   "Super Duolingo perks such as no ads, Unlimited Energy and Monthly Streak Repair"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Google Play asks for a cancellation reason in a pop-up before the final Continue",
  "tips": [
   "Turn off Apple auto-renewal more than 24 hours before the period ends; Apple charges the renewal within the last 24 hours",
   "Uninstalling the Duolingo app does not cancel a Google Play subscription",
   "If the subscription is not in your Apple or Google Play list, another company bills you: check your bank or card statement"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://apps.apple.com/us/app/duolingo-language-lessons/id570060128",
   "title": "Duolingo: Language Lessons on the App Store (description by Duolingo)",
   "publisher": "platform",
   "quote": "payment will be charged to your Apple account, and your account will be charged for renewal within 24-hours prior to the end of the current period",
   "supports": "Apple billing and when renewal is charged"
  },
  {
   "id": "s2",
   "url": "https://apps.apple.com/us/app/duolingo-language-lessons/id570060128",
   "title": "Duolingo: Language Lessons on the App Store (description by Duolingo)",
   "publisher": "platform",
   "quote": "Auto-renewal may be turned off at any time by going to your settings in the App Store after purchase.",
   "supports": "the Apple route"
  },
  {
   "id": "s3",
   "url": "https://apps.apple.com/us/app/duolingo-language-lessons/id570060128",
   "title": "Duolingo: Language Lessons on the App Store (description by Duolingo)",
   "publisher": "platform",
   "quote": "Duolingo is the fun, free app for learning 40+ languages through quick, bite-sized lessons.",
   "supports": "the free plan"
  },
  {
   "id": "s4",
   "url": "https://play.google.com/store/apps/details?id=com.duolingo&hl=en_US",
   "title": "Duolingo: Language Lessons on Google Play (description by Duolingo)",
   "publisher": "platform",
   "quote": "If you like Duolingo, try Super Duolingo for 14 days free! Learn a language fast with no ads & get fun perks like Unlimited Hearts & Monthly Streak Repair.",
   "supports": "Super Duolingo is offered in the Android app, and what it includes"
  },
  {
   "id": "s5",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s6",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s7",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "trial notice on Apple"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s9",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up before the final step"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the uninstall tip"
  },
  {
   "id": "s12",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "a cancelled Google Play subscription shows Resubscribe"
  },
  {
   "id": "s13",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "You might've bought the subscription from another company. To find out which company bills you, check your bank or credit card statement.",
   "supports": "the tip about other billers"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Duolingo's Help Center (duolingo.com/help, including How do I cancel my Super Duolingo subscription? and How do I request a refund?) and its Terms (duolingo.com/terms) couldn't be read, so their cancel and refund instructions aren't confirmed",
   "Cancel steps for Super Duolingo bought on duolingo.com (billed by Duolingo) are unconfirmed, so no direct web route is given",
   "The Apple and Google Play routes rest on Duolingo's own text in its App Store and Google Play listings plus Apple's and Google's help, not on a Duolingo help article",
   "Refunds, Family Plan and Duolingo Max specifics, what Duolingo keeps after cancelling, and data export are unconfirmed",
   "When Apple-billed access ends after cancelling is not stated on the pages we read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Re-checked all 13 quotes on the App Store, Google Play, Apple and Google help pages: all found, no changes needed",
    "Duolingo's Help Center and Terms still couldn't be read, so the web-billed route stays unconfirmed",
    "Apple's Media Services Terms also don't say when access ends after cancelling, so the Apple effective date stays empty"
   ]
  }
 },
 "delete_account": {
  "url": "https://drive-thru.duolingo.com/",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/duolingo",
 "json": "https://stackcut.io/exits/duolingo.json",
 "localized": [
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar a assinatura do Duolingo",
   "page": "https://stackcut.io/pt-br/cancel/duolingo",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "19ac215d4b3f2b20381018659293be007fe420d43a739fd87757ccda4232e0f4",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "duolingo--apple-app-store--r1",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "duolingo--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}