{
 "id": "doordash_dashpass",
 "name": "DoorDash DashPass",
 "category": "shopping_memberships",
 "website": "https://www.doordash.com",
 "domains": [
  "doordash.com"
 ],
 "summary": "In the DoorDash app or on doordash.com: account icon, Manage DashPass, Cancel Membership, then Cancel DashPass. Cancel at least a day before renewal. Gotchas: fees are non-refundable, and free trials, partner perks and gifts turn into paid plans unless cancelled, but cancelling a free period ends benefits at once.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "DashPass plans in your DoorDash account, including Student and partner plans (Chase, Chegg, Roku); the same steps work in the DoorDash app",
   "who": "The DashPass account holder, signed in to DoorDash",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open doordash.com or the DoorDash app and tap the account icon",
     "expect": "Manage DashPass"
    },
    {
     "do": "Go to Manage DashPass and tap Cancel Membership",
     "expect": "a list of cancellation reasons"
    },
    {
     "do": "Choose a reason and select Select reason",
     "expect": "Cancel DashPass"
    },
    {
     "do": "Select Cancel DashPass",
     "expect": "Your membership has been successfully canceled"
    },
    {
     "do": "Select Got it to return to Manage DashPass",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation email that your DashPass membership has been canceled",
   "effective": "Benefits last through the end of the current billing period; if you cancel during a free period, benefits end immediately",
   "notice": "Cancel at least one day (24 hours) before the next renewal date to avoid the next charge. Free trials, free partner perks (such as T-Mobile's, which renews as a paid annual plan) and gift subscriptions turn into paid plans unless cancelled before they end",
   "refund": "Non-refundable, except that after a free trial or promotion you may cancel within the first 48 hours of your first paid period for a full refund. Also, if you cancel within 48 hours of your first subscription period and haven't placed a DashPass-eligible order, DoorDash may refund the fee at its discretion",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s9",
    "s10",
    "s11",
    "s12",
    "s18",
    "s19",
    "s20",
    "s21",
    "s22"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause DashPass instead of cancelling: Pause Membership on the Manage DashPass page",
   "evidence": "documented",
   "source_ids": [
    "s7"
   ]
  },
  {
   "type": "annual_billing",
   "what": "The Annual Plan costs $96 a year ($8 a month), against $9.99 a month on the monthly plan",
   "evidence": "documented",
   "source_ids": [
    "s8"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Student DashPass: $4.99 a month or $48 a year for verified university or post-secondary students",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period (a free period ends immediately)",
  "data_kept": null,
  "you_lose": [
   "DashPass benefits on eligible orders once the period ends",
   "The Max With Ads or Max Ad-Free subscription included with the DashPass Annual Plan, when that plan expires"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Asks you to select a cancellation reason before the final Cancel DashPass button; Pause Membership is offered on the same Manage DashPass page",
  "tips": [
   "Cancel at least one day before the renewal date to avoid the next charge",
   "Self-serve cancellation keeps the plan until its end date; to end it immediately, contact DoorDash Support (chat in the app, or 855-431-0459)",
   "Cancelling the DashPass Annual Plan also ends the Max subscription that comes with it",
   "Free trials, partner perks (such as T-Mobile's) and gift subscriptions become paid plans when the free period ends; cancelling during a free period ends benefits right away"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "You can cancel your DashPass membership any time using the DoorDash app or doordash.com.",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "To avoid charges for the next subscription period, you must cancel your DashPass membership 24 hours before your next scheduled payment.",
   "supports": "notice before renewal"
  },
  {
   "id": "s3",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "After canceling, your DashPass benefits will be valid through the end of the current billing period. If you cancel during a free period, your benefits will be terminated immediately.",
   "supports": "when benefits end"
  },
  {
   "id": "s4",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "After canceling your membership, you will receive a confirmation via email that your DashPass membership has been canceled.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s5",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "2. Tap the account icon. 3. Go to “Manage DashPass”. 4. Tap “Cancel Membership” to cancel your membership.",
   "supports": "the menu names"
  },
  {
   "id": "s6",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "5. Select a reason for your cancellation and select “Select reason.” 6. Select “Cancel DashPass” 7. Your membership has been successfully canceled.",
   "supports": "the reason step and final confirm"
  },
  {
   "id": "s7",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "If you choose to “Pause” your membership instead of canceling, select “Pause Membership” on the “Manage DashPass” page.",
   "supports": "pausing"
  },
  {
   "id": "s8",
   "url": "https://help.doordash.com/en-us/consumers/article/what-is-dashpass",
   "title": "What is DashPass? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Get all of the above for just $9.99/month with the monthly plan or $96/year ($8/month) with the Annual Plan.",
   "supports": "monthly and annual prices"
  },
  {
   "id": "s9",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "You may initiate your cancellation at any time through the Services, but the cancellation will become effective at the end of your current subscription period.",
   "supports": "when cancellation takes effect"
  },
  {
   "id": "s10",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "You must cancel at least one (1) day before the next-scheduled subscription renewal date to avoid being charged for the next subscription period",
   "supports": "notice before renewal"
  },
  {
   "id": "s11",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "you may cancel within the first 48 hours of your first paid DashPass subscription period and receive a full refund of your DashPass fee (as applicable).",
   "supports": "the 48-hour refund after a free trial or promotion"
  },
  {
   "id": "s12",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "if you cancel your DashPass subscription, you will not receive a refund, but you can continue to enjoy the DashPass Benefits through the end of your then-current subscription period.",
   "supports": "no refund otherwise"
  },
  {
   "id": "s13",
   "url": "https://help.doordash.com/en-us/consumers/article/dashpass-for-students",
   "title": "DashPass for Students (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Student DashPass Plan will receive DashPass at a discounted charge of $4.99 a month or $48 annually",
   "supports": "Student price"
  },
  {
   "id": "s14",
   "url": "https://help.doordash.com/en-us/consumers/article/dashpass-for-students",
   "title": "DashPass for Students (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "This Student Plan is for US,Canadian,Australian and New Zealand customers who are enrolled in a University or Post-secondary school and passes the verification process.",
   "supports": "Student eligibility"
  },
  {
   "id": "s15",
   "url": "https://help.doordash.com/en-us/consumers/article/dashpass-max-partnership-faqs",
   "title": "DashPass | Max Partnership FAQs (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "If you cancel your DashPass Annual Plan subscription, your Max With Ads Subscription or Max Ad-Free Max Upgrade Subscription will terminate when your DashPass Annual Plan subscription expires",
   "supports": "Max ends with the Annual Plan"
  },
  {
   "id": "s16",
   "url": "https://help.doordash.com/en-us/consumers/article/dashpass-max-partnership-faqs",
   "title": "DashPass | Max Partnership FAQs (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Alternatively, to cancel your DashPass plan immediately, members can contact DoorDash Support here.",
   "supports": "cancelling immediately through Support"
  },
  {
   "id": "s17",
   "url": "https://help.doordash.com/en-us/consumers/article/how-do-i-cancel-my-dashpass-subscription",
   "title": "How do I cancel my DashPass subscription? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Our chat and call support are available 24/7 Chat with Us in the DoorDash App Call Us at 855-431-0459",
   "supports": "how to reach Support"
  },
  {
   "id": "s18",
   "url": "https://help.doordash.com/en-us/consumers/article/dashpass-max-partnership-faqs",
   "title": "DashPass | Max Partnership FAQs (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Enrolled to other DashPass Partnerships(Chase Freedom, Chase Slate, Chase Cobrand, Chegg, Roku) Members need to contact DoorDash Support to request to cancel their current plans immediately",
   "supports": "partner plans, and cancelling them immediately"
  },
  {
   "id": "s19",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "the DashPass subscription will automatically renew as a paid DashPass annual plan at the then-current annual fee plus applicable taxes unless canceled prior to renewal.",
   "supports": "a free partner perk (T-Mobile) turns into a paid plan unless cancelled; the Lyft and Disney+ Perks trials on the same page renew as paid monthly plans"
  },
  {
   "id": "s20",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "after the DashPass Gift Subscription Period ends, that subscription will automatically convert into a paid monthly DashPass subscription",
   "supports": "gift subscriptions turn into paid monthly DashPass"
  },
  {
   "id": "s21",
   "url": "https://help.doordash.com/en-us/consumers/article/what-is-dashpass",
   "title": "What is DashPass? (DoorDash Help Center)",
   "publisher": "vendor",
   "quote": "Once your trial is over, you will be automatically enrolled in the membership plan you selected at sign-up and a payment method in your DoorDash account will be charged.",
   "supports": "free trials roll into the paid plan chosen at sign-up"
  },
  {
   "id": "s22",
   "url": "https://help.doordash.com/en-us/legal/article/cx-terms-and-conditions",
   "title": "DoorDash Consumer Terms and Conditions (effective August 13, 2026)",
   "publisher": "vendor",
   "quote": "within the first 48 hours of your first subscription period and have not placed a DashPass-eligible order during that period, DoorDash may, in its sole discretion, refund your DashPass fee",
   "supports": "a discretionary refund within 48 hours of the first subscription period"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "A direct start URL for Manage DashPass is not documented",
   "Whether DashPass can be billed through Apple, Google Play or a partner (rather than activated through one) is not documented",
   "How long a pause lasts is not stated on the cancel page",
   "What DoorDash keeps after cancelling is not documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Added the gotcha that free trials, partner perks (T-Mobile) and gifts turn into paid plans unless cancelled; summary, notice and a tip (s19-s21)",
    "Refund adds DoorDash's discretionary refund within 48 hours of the first subscription period (s22)"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.doordash.com/consumer/privacy/delete_account/",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/doordash_dashpass",
 "json": "https://stackcut.io/exits/doordash_dashpass.json",
 "evidence": {
  "packet_revision": "27b0363c7446126261c88fee52b27b58c4570e18c9710c938bbf7f82e6ca5bf8",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "doordash-dashpass--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}