{
 "id": "docparser",
 "name": "Docparser",
 "category": "productivity",
 "website": "https://docparser.com",
 "domains": [
  "docparser.com"
 ],
 "summary": "Cancel in My Account, Subscriptions, Cancel Subscription at least 7 working days before the plan period ends, or it renews. The plan ends with the billing cycle and the account reverts to the free plan. Prepaid fees aren't refunded. Download parsed data first: documents are kept 30 days at most.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Paid Docparser subscriptions (free accounts have nothing to cancel)",
   "who": "A user signed in to the account (the help article doesn't name a role)",
   "method": "self_serve",
   "start_url": "https://app.docparser.com/myaccount/subscription/cancel_subscription",
   "steps": [
    {
     "do": "Sign in, open My Account (top right menu), then Subscriptions",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current billing cycle; no further payments are due and the account reverts to the free plan",
   "notice": "Plans renew for another period of the same length unless terminated at least 7 working days before the last day of the plan period",
   "refund": "Prepaid fees are not refunded when a plan is ended before its period ends",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s20",
    "s21"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Cancelling moves the account to the free plan rather than closing it; parsers, settings and parsing rules are kept for one year",
   "evidence": "documented",
   "source_ids": [
    "s4",
    "s7"
   ]
  },
  {
   "type": "downgrade",
   "what": "Monthly plans: in My Account, Subscription, move the slider to a smaller plan and click Choose Plan. It applies at the end of the billing cycle and you keep your credits",
   "evidence": "documented",
   "source_ids": [
    "s8",
    "s9",
    "s10"
   ]
  }
 ],
 "export": [
  {
   "data": "Parsed data from your documents",
   "how": "Hover over a document for its Excel Download link, or create a download link inside the parser under Downloads to get many documents at once",
   "format": "Excel, CSV, XML or JSON",
   "limits": "Documents are deleted once they pass each parser's Data Retention period (the Terms say 30 calendar days at most), so download before then",
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s16"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "The account reverts to the free plan; parsers, settings and parsing rules stay for one year unless you delete the account. Documents are deleted after each parser's Data Retention period, and all content is deleted, unrecoverably, when the agreement terminates",
  "you_lose": [
   "Documents and parsed data once they pass the parser's Data Retention period",
   "All content and parsed content, with no recovery, when the agreement terminates"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Free accounts can't be cancelled because nothing is being paid",
   "Cancel at least 7 working days before the plan period ends, or it renews for the same length",
   "Download parsed data before cancelling: documents are kept for 30 days at most",
   "Deleting the account (My Account, Delete Your Account) is a separate step from cancelling"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "You can cancel your subscription by navigating to My Account > Subscriptions > Cancel Subscription",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "it will be terminated at the end of the current billing cycle and no further payments will be due.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s3",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "Free Accounts cannot be cancelled as there are no payments / subscription involved.",
   "supports": "free accounts need no cancelling"
  },
  {
   "id": "s4",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "Cancelling reverts your account to the free plan",
   "supports": "the account moves to the free plan"
  },
  {
   "id": "s5",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "All Subscribed Plans will renew for successive periods of the same duration unless terminated by either Party",
   "supports": "auto-renewal"
  },
  {
   "id": "s6",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If Client terminates a Subscribed Plan prior to the end of the Subscribed Plan period, pre-paid fees will not be refunded.",
   "supports": "no refunds"
  },
  {
   "id": "s7",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "All of your parsers, settings and parsing rules will remain for one year unless you delete your account",
   "supports": "what is kept after cancelling"
  },
  {
   "id": "s8",
   "url": "https://help.docparser.com/hc/en-us/articles/25763199304340-Can-I-Downgrade-Upgrade-My-Account",
   "title": "Can I Downgrade/Upgrade My Account?",
   "publisher": "vendor",
   "quote": "This is available by navigating to My Account > Subscription (top right Menu), then moving the slider to your preferred plan and click on the 'Choose Plan' blue button.",
   "supports": "how to downgrade"
  },
  {
   "id": "s9",
   "url": "https://help.docparser.com/hc/en-us/articles/25763199304340-Can-I-Downgrade-Upgrade-My-Account",
   "title": "Can I Downgrade/Upgrade My Account?",
   "publisher": "vendor",
   "quote": "any changes will not take place until the end of the current billing cycle.",
   "supports": "when a downgrade applies"
  },
  {
   "id": "s10",
   "url": "https://help.docparser.com/hc/en-us/articles/25763199304340-Can-I-Downgrade-Upgrade-My-Account",
   "title": "Can I Downgrade/Upgrade My Account?",
   "publisher": "vendor",
   "quote": "Downgraded accounts will not lose their credits",
   "supports": "credits are kept"
  },
  {
   "id": "s11",
   "url": "https://help.docparser.com/hc/en-us/articles/16254847181844-What-are-the-options-for-downloading-parsed-data",
   "title": "What are the options for downloading parsed data?",
   "publisher": "vendor",
   "quote": "Excel Download",
   "supports": "the per-document download link"
  },
  {
   "id": "s12",
   "url": "https://help.docparser.com/hc/en-us/articles/16254847181844-What-are-the-options-for-downloading-parsed-data",
   "title": "What are the options for downloading parsed data?",
   "publisher": "vendor",
   "quote": "You can create a new download link inside your Document Parser under",
   "supports": "download links for many documents"
  },
  {
   "id": "s13",
   "url": "https://help.docparser.com/hc/en-us/articles/16254847181844-What-are-the-options-for-downloading-parsed-data",
   "title": "What are the options for downloading parsed data?",
   "publisher": "vendor",
   "quote": "you can define what data you want to download and in which format (Excel, CSV, XML or JSON)",
   "supports": "export formats"
  },
  {
   "id": "s14",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "documents will be automatically deleted when they pass the Data Retention period as defined in each parsers settings",
   "supports": "documents are deleted after the retention period"
  },
  {
   "id": "s15",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "The Content and the Parsed Content is kept by Docparser for a maximum period of 30 calendar days for the performance of the Service.",
   "supports": "the 30-day maximum"
  },
  {
   "id": "s16",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "All Content and Parsed Content will be automatically deleted from the Service at the termination date of the Agreement.",
   "supports": "deletion at termination"
  },
  {
   "id": "s17",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Content and the Parsed Content cannot be recovered after the termination date of the Agreement.",
   "supports": "no recovery after termination"
  },
  {
   "id": "s18",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "My Account > Delete Your Account",
   "supports": "deleting the account"
  },
  {
   "id": "s19",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Notices of termination from Clients should be sent to",
   "supports": "termination notices go to a Docparser email address"
  },
  {
   "id": "s20",
   "url": "https://docparser.com/terms-of-service/",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "at least 7 (seven) working days before the last day of the Subscribed Plan period.",
   "supports": "the 7-working-day deadline"
  },
  {
   "id": "s21",
   "url": "https://help.docparser.com/hc/en-us/articles/21113657700884-How-to-cancel-your-subscription",
   "title": "How to cancel your subscription",
   "publisher": "vendor",
   "quote": "or by clicking on the following link Subscription Plan that will take you directly to the Subscription page in your account.",
   "supports": "the direct link to the cancel page (app.docparser.com/myaccount/subscription/cancel_subscription)"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Which user role can cancel is not stated",
   "The Terms' email address for termination notices is hidden on the page, so no email route is given",
   "Annual plans, and what the cancel flow shows before confirming, are not described",
   "The free plan's limits were not found on the pages read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "start_url set to the direct cancel link the help article gives (app.docparser.com/myaccount/subscription/cancel_subscription)",
    "Re-read the cancel, downgrade and download articles and the Terms (5.1 renewal with 7 working days, 5.4 no refunds, 5.6 and 7.1 deletion): the rest matches"
   ]
  }
 },
 "stackcut": {
  "vendor_id": "docparser",
  "name": "Docparser",
  "recipes": [
   {
    "id": "structured-extraction",
    "title": "A few document layouts to structured data",
    "best_year_one_net": -10
   }
  ]
 },
 "page": "https://stackcut.io/cancel/docparser",
 "json": "https://stackcut.io/exits/docparser.json",
 "evidence": {
  "packet_revision": "83af49128960f358e03a1f2c35eecc546ac8c54f23595ee153de0f6dd3f67443",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "docparser--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}