{
 "id": "dochipo",
 "name": "DocHipo",
 "category": "design_creative",
 "website": "https://www.dochipo.com",
 "domains": [
  "dochipo.com"
 ],
 "summary": "Cancel your plan from within your DocHipo account before it renews; you won't be billed again and the account reverts to the Free plan (up to 5 documents). Paid plans have a 100% money-back guarantee for the first 7 days: email DocHipo for the refund.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Paid plans, cancelled in the account",
   "applies_to": "Pro and Pro Unlimited plans, monthly or yearly. Subscriptions renew automatically",
   "who": "The account holder, signed in to the account",
   "method": "self_serve",
   "start_url": "https://app.dochipo.com/",
   "steps": [
    {
     "do": "Sign in to your DocHipo account",
     "expect": null
    },
    {
     "do": "Cancel your subscription plan from within your account, before the renewal date",
     "expect": null
    },
    {
     "do": "Within the first 7 days of a paid plan, email DocHipo (the address is in the refund answer on the pricing page) to ask for the money-back guarantee",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "No further billing after you cancel. Your account reverts to the free plan.",
   "notice": "Cancel before renewal to avoid the next billing cycle",
   "refund": "100% money-back guarantee on paid plans for the first 7 days: email DocHipo and the fee is credited back to your original payment method. DocHipo may deny refunds to people who repeatedly sign up, cancel and ask for refunds",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s7",
    "s11",
    "s12",
    "s13",
    "s14"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan is \"Forever free\": up to 5 documents, with downloads as JPG or PNG. Cancelling a paid plan reverts the account to it",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s8",
    "s9",
    "s15",
    "s16"
   ]
  },
  {
   "type": "annual_billing",
   "what": "A Pay Yearly option is shown next to Pay Monthly on the pricing page. The page doesn't say how much it saves",
   "evidence": "documented",
   "source_ids": [
    "s10"
   ]
  }
 ],
 "export": [
  {
   "data": "Your designs",
   "how": "Download them while you're on a paid plan: the pricing page lists JPG, PNG, PDF, MP4 and GIF downloads for paid plans and JPG or PNG for Free. DocHipo hasn't published download steps in its help yet",
   "format": "JPG, PNG, PDF, MP4, GIF (paid); JPG, PNG (Free)",
   "limits": null,
   "source_ids": [
    "s16",
    "s17"
   ]
  }
 ],
 "after_cancel": {
  "access_until": null,
  "data_kept": "Documents you created stay accessible after the account reverts to the free plan. How long they stay is not stated.",
  "you_lose": [
   "Premium features of the Pro plans",
   "Paid-plan download formats listed on the pricing page (PDF, MP4, GIF)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Payment continues until you cancel, so cancel before the renewal date",
   "DocHipo's help article on cancelling your plan is marked Coming Soon, so the menu names inside the account aren't confirmed",
   "Ask for a refund within the first 7 days by email; it goes back to your original payment method",
   "DocHipo accepts cards and PayPal; its pages describe cancelling only from within your DocHipo account"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Yes! Of course. You can cancel your subscription plan from within your account any time you want.",
   "supports": "cancelling from within the account"
  },
  {
   "id": "s2",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Upon cancellation, you wouldn’t be billed again.",
   "supports": "no billing after cancelling"
  },
  {
   "id": "s3",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "If you don’t want to be billed for the next billing cycle, cancel your subscription before renewal.",
   "supports": "the timing of cancelling before renewal"
  },
  {
   "id": "s4",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Yes, the subscription plan renews automatically.",
   "supports": "automatic renewal"
  },
  {
   "id": "s5",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Your account will automatically revert to the free plan once you cancel your subscription.",
   "supports": "what the account becomes after cancelling"
  },
  {
   "id": "s6",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Don’t worry – you can still access all the documents you’ve created in the past.",
   "supports": "documents stay accessible after cancelling"
  },
  {
   "id": "s7",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Yes, we offer a 100% money-back guarantee on paid plans for the first 7 days.",
   "supports": "the refund guarantee"
  },
  {
   "id": "s8",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Yes! DocHipo offers a free plan. You may upgrade to the Pro plan if you need access to the premium features.",
   "supports": "the free plan and what it lacks"
  },
  {
   "id": "s9",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Forever free",
   "supports": "the Free plan price"
  },
  {
   "id": "s10",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Pay Yearly",
   "supports": "the yearly billing option"
  },
  {
   "id": "s11",
   "url": "https://www.dochipo.com/terms-of-service",
   "title": "DocHipo Terms of Service",
   "publisher": "vendor",
   "quote": "We will process the payment on the day you sign up, and it will continue until you cancel your subscription.",
   "supports": "billing continues until cancelled"
  },
  {
   "id": "s12",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "and we'll promptly process a refund for the subscription fee paid,",
   "supports": "refunds are processed after you email"
  },
  {
   "id": "s13",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "which will be credited back to your original payment method.",
   "supports": "where the refund goes"
  },
  {
   "id": "s14",
   "url": "https://www.dochipo.com/terms-of-service",
   "title": "DocHipo Terms of Service",
   "publisher": "vendor",
   "quote": "we reserve the right to withhold any future registrations and deny refund requests at our discretion",
   "supports": "refunds can be denied for repeated patterns"
  },
  {
   "id": "s15",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Up to 5 documents",
   "supports": "the Free plan document limit"
  },
  {
   "id": "s16",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Download as JPG, PNG",
   "supports": "Free plan download formats"
  },
  {
   "id": "s17",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "Download as JPG, PNG, PDF, MP4, GIF",
   "supports": "paid plan download formats"
  },
  {
   "id": "s18",
   "url": "https://www.dochipo.com/pricing/",
   "title": "DocHipo pricing and FAQ",
   "publisher": "vendor",
   "quote": "We accept all major credit cards and PayPal.",
   "supports": "payment methods"
  },
  {
   "id": "s19",
   "url": "https://www.dochipo.com/help/category/account-billing-and-plans/",
   "title": "DocHipo Help: Account, Billing and Plans",
   "publisher": "vendor",
   "quote": "Cancel Your Plan",
   "supports": "the cancel article is listed (marked Coming Soon)"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "DocHipo's help article on cancelling your plan is marked Coming Soon, so the menu names inside the account aren't confirmed",
   "When paid features stop after you cancel (right away or at the end of the paid period) isn't stated",
   "How long documents stay accessible on the Free plan, and what happens to documents beyond its 5-document limit, isn't stated",
   "Download steps aren't in DocHipo's published help yet; only the formats per plan are listed",
   "No cancellation confirmation email or status is documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added how the 7-day money-back guarantee works (request by email, credited to your original payment method) and that refunds can be denied for repeated sign-up and refund patterns",
    "Added the Free plan's 5-document limit and JPG/PNG downloads, and an export item with the download formats per plan",
    "Confirmed DocHipo's cancel and download help articles are still marked Coming Soon; the cancel route stays partial",
    "Rewrote the not-confirmed notes and dropped the Free-plan-limits note the review resolved"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/dochipo",
 "json": "https://stackcut.io/exits/dochipo.json",
 "evidence": {
  "packet_revision": "1894396a79385be7a70ec61d1622e592de0577aa6909d0f98ac1b20c36417989",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "dochipo--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}