{
 "id": "discord_nitro",
 "name": "Discord Nitro",
 "category": "gaming",
 "website": "https://discord.com/nitro",
 "domains": [
  "discord.com"
 ],
 "summary": "Cancel on the same kind of device you bought on: desktop or browser (User Settings, Subscriptions, Cancel), the mobile app (Manage Nitro), or Apple or Google Play settings for app store purchases. Nitro lasts until the billing period ends. Refunds only within 5 days, once per account.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Nitro or Nitro Basic bought in the Discord desktop app or browser",
   "who": "The Discord account holder, on the desktop app or in a browser",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open User Settings with the cogwheel next to your Discord username",
     "expect": "Subscriptions"
    },
    {
     "do": "Go to the Subscriptions tab",
     "expect": "Cancel"
    },
    {
     "do": "Select Cancel in the Nitro or Nitro Basic banner",
     "expect": null
    },
    {
     "do": "Follow the prompts to cancel",
     "expect": "Pending Cancellation"
    }
   ],
   "confirm_by": "The Nitro banner in the Subscriptions tab shows Pending Cancellation",
   "effective": "The subscription ends at the end of the current billing period",
   "notice": null,
   "refund": "Ask Discord's Support Team at dis.gd/billing within 5 days of the initial purchase; reviewed case by case, and only one Nitro refund per account ever",
   "fees": null,
   "source_ids": [
    "d1",
    "d2",
    "d3",
    "d5",
    "d8",
    "d12",
    "d13"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Nitro or Nitro Basic bought on a mobile device; for App Store purchases Discord says only Apple settings can manage them (see the Apple route)",
   "who": "The Discord account holder, in the Discord mobile app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Tap your avatar in the bottom right, then the cogwheel in the top right",
     "expect": "Billing Settings"
    },
    {
     "do": "Scroll down to Billing Settings and tap Manage Nitro",
     "expect": null
    },
    {
     "do": "Cancel Nitro or Nitro Basic and follow the prompts until the cancellation is confirmed",
     "expect": null
    }
   ],
   "confirm_by": "Manage Nitro shows the date on which the subscription will expire",
   "effective": "The subscription ends at the end of the current billing period",
   "notice": null,
   "refund": "Depends on who billed you: Apple for iPhone and iPad purchases; otherwise Discord's 5-day policy",
   "fees": null,
   "source_ids": [
    "d1",
    "d2",
    "d4",
    "d5",
    "d11",
    "d12",
    "d10"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Nitro or Nitro Basic bought on an iPhone or iPad through the Apple App Store",
   "who": "The Apple Account that paid; Discord support cannot manage these subscriptions",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On the iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then the Discord subscription",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "An expiration message shows on the subscription, and there is no Cancel button",
   "effective": "The subscription ends at the end of the current billing period",
   "notice": null,
   "refund": "Discord can't refund iOS purchases; ask Apple at reportaproblem.apple.com",
   "fees": null,
   "source_ids": [
    "d6",
    "d7",
    "d10",
    "d11",
    "d17",
    "d18"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Nitro or Nitro Basic bought on Android through Google Play",
   "who": "The Google Account that paid",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play",
     "expect": "Manage"
    },
    {
     "do": "Next to Discord, select Manage, then Cancel subscription",
     "expect": "a pop-up asking for a reason"
    },
    {
     "do": "Pick a reason and select Continue",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription",
   "effective": "You can use it for the time you've already paid for",
   "notice": null,
   "refund": "Refund requests go to Discord's Support Team within 5 days of purchase, quoting the GPA number from the Google Play confirmation email",
   "fees": null,
   "source_ids": [
    "d6",
    "d12",
    "d14",
    "d19",
    "d20",
    "d21",
    "d23"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch from Nitro ($9.99 a month) to Nitro Basic ($2.99 a month), which keeps custom emoji, 50MB uploads and custom app icons",
   "evidence": "documented",
   "source_ids": [
    "d15",
    "d16"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": null,
  "you_lose": [
   "Nitro or Nitro Basic perks",
   "The 2 Server Boosts included with Nitro"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel on the same device type you bought on: desktop or browser purchases can't be cancelled from a phone, and phone purchases only from a phone",
   "Apple-billed Nitro can only be managed in Apple settings, not on desktop, browser or Android",
   "If you can't sign in, Discord's Billing Support can cancel desktop, browser or Android purchases through the form at dis.gd/billing, using the account's email",
   "You can re-subscribe before the billing period ends to undo the cancellation"
  ]
 },
 "sources": [
  {
   "id": "d1",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "You can cancel your Nitro or Nitro Basic subscription at any time. Once canceled, your subscription will end at the end of your current billing period.",
   "supports": "when it ends"
  },
  {
   "id": "d2",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "Subscriptions need to be canceled on the same device type where the purchase was originally made.",
   "supports": "which route applies"
  },
  {
   "id": "d3",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "Tap on Cancel within the Nitro or Nitro Basic banner to start the process to cancel your subscription.",
   "supports": "the desktop cancel step"
  },
  {
   "id": "d4",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "Scroll down to Billing Settings and tap on Manage Nitro.",
   "supports": "the mobile cancel step"
  },
  {
   "id": "d5",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "Once the cancellation has been completed, your Manage Nitro settings will show the date on which your subscription will expire and you will lose your Nitro benefits.",
   "supports": "how to confirm, and what you lose"
  },
  {
   "id": "d6",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "Alternatively, you can also cancel your Discord subscriptions directly on your mobile device settings by following these instructions for Apple iOS subscriptions or Google Play subscriptions",
   "supports": "the Apple and Google Play routes"
  },
  {
   "id": "d7",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "If your Discord purchase was through an Apple device, please reach out to Apple to cancel your subscription.",
   "supports": "Apple purchases are cancelled with Apple"
  },
  {
   "id": "d8",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "You'll be able to tell it was reactivated because you'll see the banner no longer has Pending Cancellation displayed.",
   "supports": "the Pending Cancellation status"
  },
  {
   "id": "d9",
   "url": "https://support.discord.com/hc/en-us/articles/19580873036695-How-to-Cancel-your-Nitro-Subscription",
   "title": "How to Cancel your Nitro Subscription",
   "publisher": "vendor",
   "quote": "you can reach out to our Billing Support team with the email address tied to your Discord account and request it to be canceled",
   "supports": "the agent tip for locked-out users"
  },
  {
   "id": "d10",
   "url": "https://support.discord.com/hc/en-us/articles/26487124247319-iOS-Purchases-on-Discord-FAQ",
   "title": "iOS Purchases on Discord FAQ",
   "publisher": "vendor",
   "quote": "Discord subscriptions purchased through the Apple App Store can only be managed in your Apple settings.",
   "supports": "who manages Apple-billed Nitro"
  },
  {
   "id": "d11",
   "url": "https://support.discord.com/hc/en-us/articles/26487124247319-iOS-Purchases-on-Discord-FAQ",
   "title": "iOS Purchases on Discord FAQ",
   "publisher": "vendor",
   "quote": "We are unable to process refunds for Discord purchases through iOS, including Nitro, Nitro Classic, Nitro Basic, gift subscriptions, and premium apps.",
   "supports": "refunds for Apple purchases"
  },
  {
   "id": "d12",
   "url": "https://support.discord.com/hc/en-us/articles/360012668071-Refund-Policy",
   "title": "Refund Policy",
   "publisher": "vendor",
   "quote": "you must reach out to our Support Team and provide all requested information associated with your purchase within 5 days of your initial purchase",
   "supports": "the 5-day refund window"
  },
  {
   "id": "d13",
   "url": "https://support.discord.com/hc/en-us/articles/360012668071-Refund-Policy",
   "title": "Refund Policy",
   "publisher": "vendor",
   "quote": "For example, if you have previously received a refund for any Nitro subscription, you will not be eligible for any other Nitro subscription refund in the future.",
   "supports": "one Nitro refund per account"
  },
  {
   "id": "d14",
   "url": "https://support.discord.com/hc/en-us/articles/28332528969239-How-to-Request-a-Refund-from-Discord",
   "title": "How to Request a Refund from Discord",
   "publisher": "vendor",
   "quote": "Android users need to provide the GPA number from their Google Play Store confirmation email instead of a payment ID.",
   "supports": "Android purchases are billed by Google Play; refund details"
  },
  {
   "id": "d15",
   "url": "https://discord.com/nitro",
   "title": "Discord Nitro",
   "publisher": "vendor",
   "quote": "Nitro Basic Supercharge your chats with some of Nitro's most-loved perks. $2.99 / MONTH Get Nitro Basic Custom emoji anywhere 50MB uploads Custom app icons",
   "supports": "Nitro Basic price and perks"
  },
  {
   "id": "d16",
   "url": "https://discord.com/nitro",
   "title": "Discord Nitro",
   "publisher": "vendor",
   "quote": "Nitro All the perks, all the power. The best way to supercharge your world on Discord. $9.99 / MONTH",
   "supports": "Nitro price"
  },
  {
   "id": "d17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "d18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm with Apple"
  },
  {
   "id": "d19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "d20",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when a Google Play cancellation takes effect"
  },
  {
   "id": "d21",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "Google Play's reason step"
  },
  {
   "id": "d22",
   "url": "https://discord.com/nitro",
   "title": "Discord Nitro",
   "publisher": "vendor",
   "quote": "2 Boosts + 30% off extra Boosts",
   "supports": "Server Boosts included with Nitro"
  },
  {
   "id": "d23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "how to confirm on Google Play (Resubscribe appears)"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Yearly Nitro prices were not on discord.com/nitro, so yearly billing is not listed",
   "What Discord keeps after Nitro ends is not stated on the cancel page"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Desktop route: confirm_by no longer mentions Manage Nitro (a mobile label); it's the Pending Cancellation banner in the Subscriptions tab",
    "Mobile-app route: notes that Discord's iOS FAQ says App Store purchases can only be managed in Apple settings",
    "Re-checked the desktop, mobile, Apple and Google Play steps, the end-of-period effective date, the 5-day once-per-account refund policy, iOS refunds via Apple, the GPA-number rule and the prices: all match"
   ]
  }
 },
 "delete_account": {
  "url": "https://support.discord.com/hc/articles/212500837",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/discord_nitro",
 "json": "https://stackcut.io/exits/discord_nitro.json",
 "localized": [
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar o Discord Nitro",
   "page": "https://stackcut.io/pt-br/cancel/discord_nitro",
   "checked_on": "2026-10-08"
  }
 ],
 "evidence": {
  "packet_revision": "cc2fa6dec02441df436c4c52ca400eaf3f528c3425a3c56721688be82d815e3f",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "discord-nitro--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "discord-nitro--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "discord-nitro--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "discord-nitro--google-play--r4",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}