{
 "id": "coursera",
 "name": "Coursera Plus",
 "category": "education_learning",
 "website": "https://www.coursera.org",
 "domains": [
  "coursera.org",
  "coursera.support"
 ],
 "summary": "Cancel on your Coursera My Purchases page (or through Coursera support); access runs to the end of the billing period. Cancelling does not refund anything: annual plans must be cancelled and refunded within 14 days, and annual renewals are never refunded. App Store purchases cancel with Apple.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Coursera Plus monthly and annual plans (and other Coursera subscriptions) bought on coursera.org",
   "who": "The Coursera account holder, signed in",
   "method": "self_serve",
   "start_url": "https://www.coursera.org/my-purchases/transactions",
   "steps": [
    {
     "do": "Sign in at coursera.org and open your My Purchases page",
     "expect": null
    },
    {
     "do": "Cancel the Coursera Plus subscription there (or ask Coursera's Support Services to cancel it)",
     "expect": null
    },
    {
     "do": "If you paid for a year within the last 14 days and want your money back, submit a refund request on My Purchases as a separate step",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current billing period; you keep access for the rest of that period and are not charged again",
   "notice": "Monthly plans: cancel before the free trial ends to avoid the first charge. Annual plans: cancel within 14 days of payment to get a refund",
   "refund": "Cancelling does not issue a refund; refunds must be requested separately. Coursera Plus Annual has a 14-day refund period; annual renewal charges are not refunded; other subscription refunds only where required by law, to cancel an upgrade, or where Coursera states",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s9"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Coursera Plus bought as an in-app purchase in the Coursera iPhone or iPad app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Coursera",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": null,
   "notice": "To avoid paying after an Apple free trial, cancel at least 24 hours before the trial ends",
   "refund": "The App Store's refund policy applies; Coursera does not process the refund",
   "fees": null,
   "source_ids": [
    "s7",
    "s12",
    "s13",
    "s14",
    "s15"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Coursera Plus costs $399 a year (with a 14-day money-back guarantee) against $59 a month on the monthly plan",
   "evidence": "documented",
   "source_ids": [
    "s8"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": null,
  "you_lose": [
   "Coursera Plus access once the billing period ends",
   "Certificates earned in the first 14 days, if you take the 14-day annual refund"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling stops future billing but does not refund; request a refund separately on My Purchases",
   "Taking the 14-day annual refund revokes certificates earned in those 14 days",
   "Existing Specialization subscriptions do not cancel when you start Coursera Plus; cancel them separately to avoid paying twice",
   "App Store purchases follow Apple's refund policy; Coursera does not process those refunds"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "To cancel the subscription, you must cancel under your account \"My Purchases\" page or through Coursera's Support Services.",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "Cancellation is effective at the end of the current billing period. You will retain access for the remainder of that period and no further charges will be incurred.",
   "supports": "when it takes effect"
  },
  {
   "id": "s3",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "Canceling your subscription will stop future billing but will not automatically issue a refund. Refunds must be requested separately.",
   "supports": "cancelling does not refund"
  },
  {
   "id": "s4",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "For annual subscriptions, which are paid in full at the time of purchase, you must cancel within 14 days to receive a refund.",
   "supports": "the 14-day annual refund window"
  },
  {
   "id": "s5",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "Refunds will not be provided for renewal charges on annual subscription plans.",
   "supports": "no refunds on annual renewals"
  },
  {
   "id": "s6",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "For monthly subscriptions, to avoid being charged after the applicable free trial period, you must cancel the subscription before the trial ends.",
   "supports": "trial notice for monthly plans"
  },
  {
   "id": "s7",
   "url": "https://www.coursera.org/about/terms",
   "title": "Coursera Terms of Use: Refund and Cancellation Policy",
   "publisher": "vendor",
   "quote": "If a purchase is made through a third-party marketplace, such as the Apple App Store or another payment platform, the refund policy of that marketplace applies.",
   "supports": "App Store purchases and their refunds"
  },
  {
   "id": "s8",
   "url": "https://www.coursera.org/courseraplus",
   "title": "Coursera Plus",
   "publisher": "vendor",
   "quote": "$59 /month, cancel anytime Start 7-day free trial or $399 /year with 14-day money-back guarantee",
   "supports": "monthly and annual prices"
  },
  {
   "id": "s9",
   "url": "https://www.coursera.org/courseraplus",
   "title": "Coursera Plus",
   "publisher": "vendor",
   "quote": "The process is simple—just go to your My Purchases page within 14 days of your payment and submit a refund request.",
   "supports": "how to request the annual refund"
  },
  {
   "id": "s10",
   "url": "https://www.coursera.org/courseraplus",
   "title": "Coursera Plus",
   "publisher": "vendor",
   "quote": "Please note that any certificates that you earn within your first 14 days will be revoked if you decide to get a refund within that period.",
   "supports": "certificates are revoked on refund"
  },
  {
   "id": "s11",
   "url": "https://www.coursera.org/courseraplus",
   "title": "Coursera Plus",
   "publisher": "vendor",
   "quote": "You must cancel your existing subscriptions to avoid being charged for both Coursera Plus and single Specialization subscriptions.",
   "supports": "Specialization subscriptions must be cancelled separately"
  },
  {
   "id": "s12",
   "url": "https://apps.apple.com/us/app/coursera-learn-career-skills/id736535961",
   "title": "Coursera on the App Store",
   "publisher": "platform",
   "quote": "In-App Purchases Yes Coursera Plus $58.99",
   "supports": "Coursera Plus is sold through the App Store"
  },
  {
   "id": "s13",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s14",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s15",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "trial notice on Apple"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Coursera's Learner Help Center (coursera.support and learner.coursera.help) couldn't be read, so the exact on-screen button names and any confirmation email for the web route aren't confirmed",
   "Whether Coursera Plus is sold through Google Play is not documented on a page we could read (the Android listing only says it has in-app purchases), so no Google Play route is given",
   "When Apple-billed access ends is not stated on the pages we read",
   "Cancelling a Coursera for Teams or business plan, what Coursera keeps after cancelling, and any data export were not documented on the pages we read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Set start_url to coursera.org/my-purchases/transactions, the link behind 'My Purchases page' on the Coursera Plus page",
    "Cancel place, effective date, refund rules, trial notice, prices and the Apple route re-checked on the Terms and Coursera Plus pages: unchanged",
    "Still unconfirmed: web button names and confirmation email, a Google Play route, when Apple-billed access ends"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.coursera.org/account-settings",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/coursera",
 "json": "https://stackcut.io/exits/coursera.json",
 "evidence": {
  "packet_revision": "40d6d6d53fb0ea08078d99f2ffdaa743dd45a33f911b9e797ede07a19585ddad",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "coursera--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "coursera--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}