{
 "id": "claude",
 "name": "Claude Pro",
 "category": "ai_tools",
 "website": "https://claude.ai",
 "domains": [
  "claude.ai",
  "claude.com",
  "anthropic.com"
 ],
 "summary": "Cancel in Claude under Settings, then Billing, or through Apple or Google Play if you subscribed in the app, at least 24 hours before the next billing date. Pro lasts until the period ends. Payments are non-refundable except as the terms or law require; Apple handles App Store refunds.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Pro or Max plans bought on claude.ai or in Claude Desktop (Mac, Windows or Linux)",
   "who": "The signed-in account holder",
   "method": "self_serve",
   "start_url": "https://claude.ai",
   "steps": [
    {
     "do": "Sign in on the web or open Claude Desktop, click your initials or name in the lower left corner, and choose Settings",
     "expect": "Billing"
    },
    {
     "do": "Open Billing and click Cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The cancellation takes effect at the end of the current billing period, and you can keep using Pro until then",
   "notice": "Cancel at least 24 hours before the next billing date to avoid the next charge",
   "refund": "Except as the Consumer Terms of Service say or where the law requires, all payments are non-refundable; in the EEA and UK you may get a refund within 14 days of purchase, prorated to your use",
   "fees": null,
   "source_ids": [
    "c1",
    "c2",
    "c3",
    "c8",
    "c19",
    "c20",
    "c21",
    "c22"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Pro or Max plans bought in Claude for iOS (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "In Claude for iOS, tap your initials in the top right corner, then Billing",
     "expect": "Manage subscription"
    },
    {
     "do": "Choose Manage subscription and follow the prompts to cancel",
     "expect": "Cancel Subscription"
    },
    {
     "do": "If the app is gone, open iPhone Settings, tap your name, then Subscriptions, then Claude, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "Claude shows an expiration message and no Cancel button in Subscriptions",
   "effective": "The cancellation takes effect at the end of the current billing period",
   "notice": "Cancel at least 24 hours before the next billing date",
   "refund": "Only Apple can review and issue a refund for App Store charges, at reportaproblem.apple.com",
   "fees": null,
   "source_ids": [
    "c4",
    "c5",
    "c7",
    "c9",
    "c2",
    "c3",
    "a1",
    "a2",
    "c10"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Pro or Max plans bought in Claude for Android (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "In Claude for Android, tap your initials in the top right corner, then Billing",
     "expect": "Manage subscription"
    },
    {
     "do": "Choose Manage subscription and follow the prompts to cancel",
     "expect": null
    },
    {
     "do": "If the app is gone, go to your subscriptions in Google Play, choose Manage next to Claude, then Cancel subscription; in the confirmation pop-up, select a reason and click Continue",
     "expect": null
    }
   ],
   "confirm_by": "The subscription in Google Play is no longer set to renew",
   "effective": "You keep access for the time you have already paid for",
   "notice": "Cancel at least 24 hours before the next billing date",
   "refund": "Anthropic support checks eligibility for refunds on active Android subscriptions",
   "fees": null,
   "source_ids": [
    "c6",
    "c7",
    "c11",
    "c3",
    "g1",
    "g3",
    "g5"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Switch Pro from monthly to annual billing, which is billed once a year at a discounted rate (Settings, then Billing, then Adjust plan). The switch is immediate, and unused monthly time is credited to the first annual invoice",
   "evidence": "documented",
   "source_ids": [
    "c16",
    "c17",
    "c23",
    "c24"
   ]
  },
  {
   "type": "free_plan",
   "what": "Cancel and keep using the free version of Claude, with less usage per session than Pro",
   "evidence": "documented",
   "source_ids": [
    "c18"
   ]
  }
 ],
 "export": [
  {
   "data": "User information and chat history",
   "how": "On the web or Claude Desktop, open Settings, then Privacy, and click Export data; a download link arrives by email",
   "format": null,
   "limits": "Not possible from Claude for iOS or Android; you must be signed in to download, and the link expires 24 hours after delivery",
   "source_ids": [
    "c13",
    "c14",
    "c15"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": null,
  "you_lose": [
   "Pro usage limits (more usage per session than Free)",
   "Claude Code access included with Pro"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "An Apple refund request doesn't cancel the subscription, so cancel it separately; for web purchases, an eligible refund in the support messenger also cancels the plan",
   "Removing the app does not cancel an app store subscription; cancel in Apple or Google Play settings"
  ]
 },
 "sources": [
  {
   "id": "c1",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "Navigate to Settings > Billing and click the “Cancel” button.",
   "supports": "the web and desktop steps"
  },
  {
   "id": "c2",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "Your cancellation will take effect at the end of your current billing period and you can continue using your paid plan until then.",
   "supports": "when access ends"
  },
  {
   "id": "c3",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "To avoid being charged for your next billing period, cancel your subscription at least 24 hours before your next billing date.",
   "supports": "the 24-hour notice"
  },
  {
   "id": "c4",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "If you subscribed to a Pro or Max plan via Claude for iOS, your subscription and payment will be handled directly on your iOS device.",
   "supports": "the Apple route"
  },
  {
   "id": "c5",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "To cancel your subscription, click on your initials in the top right corner of Claude for iOS, and then click “Billing” from the menu options.",
   "supports": "the in-app iOS steps"
  },
  {
   "id": "c6",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "If you subscribed to a Pro or Max plan via Claude for Android, your subscription and payment will be handled directly on your Android device.",
   "supports": "the Google Play route"
  },
  {
   "id": "c7",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "Select “Manage subscription” and follow the prompts for cancellation.",
   "supports": "the in-app final step"
  },
  {
   "id": "c8",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "Except as expressly provided in our Consumer Terms of Service or where required by law, all payments are non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "c9",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "Apple processed this payment, so only Apple can review and issue a refund—our Support team can't access or refund App Store charges.",
   "supports": "Apple handles App Store refunds"
  },
  {
   "id": "c10",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "Note: Requesting a refund doesn't cancel your subscription.",
   "supports": "the refund tip"
  },
  {
   "id": "c11",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "If you have an active subscription purchased on Claude for Android, our Support team will need to check your eligibility before assisting with a refund.",
   "supports": "refunds for Android subscriptions"
  },
  {
   "id": "c13",
   "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data",
   "title": "Export your Claude data",
   "publisher": "vendor",
   "quote": "Individual Claude users can export user information and chat history from Settings > Privacy on the web app or Claude Desktop",
   "supports": "what to export and where"
  },
  {
   "id": "c14",
   "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data",
   "title": "Export your Claude data",
   "publisher": "vendor",
   "quote": "Once the export has been processed, you will receive a download link via email.",
   "supports": "how the export arrives"
  },
  {
   "id": "c15",
   "url": "https://support.claude.com/en/articles/9450526-export-your-claude-data",
   "title": "Export your Claude data",
   "publisher": "vendor",
   "quote": "The download link will expire 24 hours after delivery.",
   "supports": "the export link limit"
  },
  {
   "id": "c16",
   "url": "https://support.claude.com/en/articles/10185996-how-to-change-your-pro-plan-from-monthly-to-annual-billing",
   "title": "How to change your Pro plan from monthly to annual billing",
   "publisher": "vendor",
   "quote": "Save on your Pro plan subscription by switching from monthly to annual billing.",
   "supports": "the annual billing saving"
  },
  {
   "id": "c17",
   "url": "https://support.claude.com/en/articles/8325606-what-is-the-pro-plan",
   "title": "What is the Pro plan?",
   "publisher": "vendor",
   "quote": "Annual subscriptions are billed once yearly at a discounted rate.",
   "supports": "annual billing is discounted"
  },
  {
   "id": "c18",
   "url": "https://support.claude.com/en/articles/8325606-what-is-the-pro-plan",
   "title": "What is the Pro plan?",
   "publisher": "vendor",
   "quote": "anyone in a supported location can access the free version of Claude by navigating to claude.ai and signing up using an email address.",
   "supports": "the free plan"
  },
  {
   "id": "a1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "a2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "g1",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "g3",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "g4",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the uninstall tip"
  },
  {
   "id": "c19",
   "url": "https://support.claude.com/en/articles/8325617-cancel-your-pro-or-max-subscription",
   "title": "Cancel your Pro or Max subscription",
   "publisher": "vendor",
   "quote": "You may cancel your Pro or Max plan subscription at any time by following the cancellation instructions for the platform you signed up on.",
   "supports": "the steps cover Pro and Max"
  },
  {
   "id": "c20",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "In the European Economic Area and the United Kingdom, you may receive a refund within 14 days of purchase.",
   "supports": "EEA and UK refund right"
  },
  {
   "id": "c21",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "Your refunds will be prorated according to your use.",
   "supports": "EEA and UK refunds are prorated"
  },
  {
   "id": "c22",
   "url": "https://support.claude.com/en/articles/12386328-request-a-refund-for-a-paid-claude-plan",
   "title": "Request a refund for a paid Claude plan",
   "publisher": "vendor",
   "quote": "If eligible, continue in the support messenger to cancel and refund your plan.",
   "supports": "a web refund also cancels the plan"
  },
  {
   "id": "c23",
   "url": "https://support.claude.com/en/articles/10185996-how-to-change-your-pro-plan-from-monthly-to-annual-billing",
   "title": "How to change your Pro plan from monthly to annual billing",
   "publisher": "vendor",
   "quote": "Your subscription billing period switches from monthly to annual immediately.",
   "supports": "the annual switch is immediate"
  },
  {
   "id": "c24",
   "url": "https://support.claude.com/en/articles/10185996-how-to-change-your-pro-plan-from-monthly-to-annual-billing",
   "title": "How to change your Pro plan from monthly to annual billing",
   "publisher": "vendor",
   "quote": "Any unused time from your monthly subscription will be automatically credited to your first annual invoice.",
   "supports": "unused monthly time is credited"
  },
  {
   "id": "g5",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up before the final step"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "What Anthropic keeps after a Pro cancellation (the account and chats on the Free plan) is not stated on the pages we read",
   "How to confirm a web cancellation (a confirmation email or a status on the Billing page) is not described on Anthropic's pages",
   "The Google Play reason pop-up and Apple's expiration message are Apple's and Google's generic flows, not described on Anthropic's page",
   "Team and Enterprise plans are cancelled by the organization's admins and are not covered here"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Routes now say Pro or Max (c19)",
    "Web refund: EEA and UK 14-day prorated refund (c20, c21)",
    "Refund tip scoped to Apple; an eligible web refund also cancels (c22)",
    "Google Play fallback: added the reason pop-up and Continue (g5)",
    "Annual billing: the switch is immediate, unused time credited (c23, c24)"
   ]
  }
 },
 "delete_account": {
  "url": "https://claude.ai/settings/account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/claude",
 "json": "https://stackcut.io/exits/claude.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Claudeの解約方法（Pro・Maxプラン）",
   "page": "https://stackcut.io/ja/cancel/claude",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "Claude kündigen",
   "page": "https://stackcut.io/de/cancel/claude",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar a assinatura do Claude",
   "page": "https://stackcut.io/pt-br/cancel/claude",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "2567c21f72e7a2de9a9a808ba282aa20a73ea9278e31689f377a4f5db3a0a243",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "claude--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
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     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "claude--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
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     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "claude--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
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 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}