{
 "id": "chatgpt",
 "name": "ChatGPT Plus",
 "category": "ai_tools",
 "website": "https://chatgpt.com",
 "domains": [
  "chatgpt.com",
  "openai.com"
 ],
 "summary": "Cancel in ChatGPT under Settings, then Billing, or in Apple or Google Play if you subscribed there, at least 24 hours before the next billing date. Paid features last until the period ends. Payments are generally non-refundable. Deleting the app, or your account, does not cancel an Apple subscription.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "ChatGPT Plus, or another personal plan, bought on chatgpt.com (billed by OpenAI)",
   "who": "The signed-in account holder",
   "method": "self_serve",
   "start_url": "https://chatgpt.com",
   "steps": [
    {
     "do": "Sign in to ChatGPT, open your account menu and choose Settings",
     "expect": "Billing"
    },
    {
     "do": "Choose Billing",
     "expect": "Cancel plan"
    },
    {
     "do": "Under Cancel plan, choose Cancel and finish the confirmation",
     "expect": null
    }
   ],
   "confirm_by": "The billing settings show the plan is no longer set to renew",
   "effective": "Paid features stay available until the end of the current billing period",
   "notice": "Cancel at least 24 hours before the next billing date to avoid the next charge",
   "refund": "Payments are generally non-refundable; an unused individual subscription may get a discretionary refund if you contact OpenAI within seven days of the charge; in the EU, UK or Turkey, cancelling within 14 days of purchase qualifies for a prorated refund",
   "fees": null,
   "source_ids": [
    "o1",
    "o2",
    "o3",
    "o4",
    "o7",
    "o10",
    "o11",
    "o21",
    "o22"
   ],
   "label": "Personal plans"
  },
  {
   "channel": "apple_app_store",
   "applies_to": "ChatGPT Plus, or another personal plan, bought in the ChatGPT iPhone or iPad app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then ChatGPT",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and confirm",
     "expect": null
    }
   ],
   "confirm_by": "ChatGPT shows an expiration message and no Cancel button in Subscriptions",
   "effective": "Plus features stay until the end of the current paid period",
   "notice": "OpenAI asks you to cancel at least 24 hours before the next billing date",
   "refund": "Refunds for Apple purchases must be requested from Apple, not OpenAI",
   "fees": null,
   "source_ids": [
    "o12",
    "a1",
    "a2",
    "o4",
    "o6",
    "o23",
    "o21"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "ChatGPT Plus, or another personal plan, bought in the ChatGPT Android app (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open your Google Play subscriptions, signed in to the Google Account that pays",
     "expect": "ChatGPT"
    },
    {
     "do": "Next to ChatGPT, choose Manage, then Cancel subscription",
     "expect": "a prompt for a reason"
    },
    {
     "do": "If prompted, select a reason, then choose Continue",
     "expect": null
    }
   ],
   "confirm_by": "The subscription in Google Play is no longer set to renew",
   "effective": "You keep access for the time you have already paid for",
   "notice": "Cancel at least 24 hours before the next billing date",
   "refund": "OpenAI says payments are generally non-refundable; Google Play refund requests go to OpenAI through the chat on help.openai.com",
   "fees": null,
   "source_ids": [
    "o8",
    "g1",
    "g3",
    "o4",
    "o10",
    "o20",
    "o21"
   ]
  },
  {
   "channel": "direct_web",
   "label": "ChatGPT Business (self-serve)",
   "applies_to": "Self-service ChatGPT Business workspace subscriptions",
   "who": "Workspace owners only",
   "method": "self_serve",
   "start_url": "https://chatgpt.com",
   "steps": [
    {
     "do": "Sign in to ChatGPT, open your account menu and choose Workspace settings",
     "expect": "Billing"
    },
    {
     "do": "Choose Billing, then Manage plan",
     "expect": "Cancel subscription"
    },
    {
     "do": "Choose Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": "Your subscription status shows the plan is no longer set to renew",
   "effective": "Cancellation normally takes effect at the end of the current billing period",
   "notice": null,
   "refund": "Unused seats are generally non-refundable for the billing period you committed to, except where the law or an approved refund exception applies",
   "fees": null,
   "source_ids": [
    "o24",
    "o25",
    "o26",
    "o27",
    "o28",
    "o29",
    "o7"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch to ChatGPT Go, OpenAI's low-cost plan; your current plan stays active until the end of the billing cycle, then the account switches to Go",
   "evidence": "documented",
   "source_ids": [
    "o15",
    "o16"
   ]
  },
  {
   "type": "free_plan",
   "what": "Cancel and keep using ChatGPT on the Free plan, with narrower model and tool access than Plus",
   "evidence": "documented",
   "source_ids": [
    "o17"
   ]
  }
 ],
 "export": [
  {
   "data": "Chat history and other account data",
   "how": "Open Settings, then Data controls; under Export data choose Export, then Confirm export, and wait for the download link",
   "format": "ZIP file",
   "limits": "Can take up to 7 days; ChatGPT sends an email or SMS when it's ready, and the download link expires 24 hours after you receive it. Not available for Business, Enterprise or ChatGPT for Healthcare workspaces",
   "source_ids": [
    "o13",
    "o14",
    "o31",
    "o32",
    "o33"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": null,
  "you_lose": [
   "Plus features (broader model and tool access than Free) once the billing period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Google Play asks for a cancellation reason before the final Continue",
  "tips": [
   "Uninstalling the ChatGPT app does not cancel the subscription",
   "Deleting the ChatGPT account cancels only plans billed directly by OpenAI; cancel an Apple or Google Play subscription in that store before deleting the account"
  ]
 },
 "sources": [
  {
   "id": "o1",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Under Cancel plan, select Cancel.",
   "supports": "the final web step"
  },
  {
   "id": "o2",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Open your account menu and select Settings.",
   "supports": "where the web flow starts"
  },
  {
   "id": "o3",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "After an ordinary cancellation, paid features remain available until the end of the current billing period.",
   "supports": "when access ends"
  },
  {
   "id": "o4",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Cancel at least 24 hours before your next billing date to avoid being charged for the next subscription period.",
   "supports": "the 24-hour notice"
  },
  {
   "id": "o5",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Uninstalling the ChatGPT app does not cancel your subscription.",
   "supports": "the uninstall tip"
  },
  {
   "id": "o6",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Deleting your ChatGPT account cancels subscriptions billed directly by ChatGPT. It does not cancel Apple App Store subscriptions.",
   "supports": "the account-deletion tip"
  },
  {
   "id": "o7",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Check your subscription status on the platform that billed you to confirm the subscription is no longer set to renew.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "o8",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "If prompted, select a reason, then select Continue.",
   "supports": "the reason prompt on Google Play"
  },
  {
   "id": "o10",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "Payments are generally non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "o11",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "For an unused individual subscription purchase, a discretionary refund may be available if you contact us within seven days of the charge.",
   "supports": "the seven-day discretionary refund"
  },
  {
   "id": "o12",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "For subscriptions made through Apple Subscriptions, cancellations and refunds must be requested directly from Apple.",
   "supports": "the Apple route and Apple refunds"
  },
  {
   "id": "o13",
   "url": "https://help.openai.com/en/articles/7260999-how-do-i-export-my-chatgpt-history-and-data",
   "title": "Exporting your ChatGPT history and data",
   "publisher": "vendor",
   "quote": "The download link expires 24 hours after you receive it.",
   "supports": "the export link limit"
  },
  {
   "id": "o14",
   "url": "https://help.openai.com/en/articles/7260999-how-do-i-export-my-chatgpt-history-and-data",
   "title": "Exporting your ChatGPT history and data",
   "publisher": "vendor",
   "quote": "The downloaded ZIP file includes your chat history and other relevant account data.",
   "supports": "what the export contains and its format"
  },
  {
   "id": "o15",
   "url": "https://help.openai.com/en/articles/11989085-what-is-chatgpt-go",
   "title": "What is ChatGPT Go?",
   "publisher": "vendor",
   "quote": "ChatGPT Go is a low-cost subscription plan that provides expanded access to ChatGPT's most popular features at an affordable price.",
   "supports": "the cheaper Go plan"
  },
  {
   "id": "o16",
   "url": "https://help.openai.com/en/articles/11989085-what-is-chatgpt-go",
   "title": "What is ChatGPT Go?",
   "publisher": "vendor",
   "quote": "Your current plan will remain active until the end of your billing cycle. At that time, your account will switch to Go.",
   "supports": "when a switch to Go takes effect"
  },
  {
   "id": "o17",
   "url": "https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus",
   "title": "What is ChatGPT Plus?",
   "publisher": "vendor",
   "quote": "ChatGPT Plus includes broader model and tool access than Free",
   "supports": "the Free plan and what Plus adds"
  },
  {
   "id": "o20",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "If you are eligible for a refund, we will process it within 10 business days.",
   "supports": "Google Play refunds are handled by OpenAI through its help-center chat"
  },
  {
   "id": "a1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "a2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "g1",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "g3",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "o21",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "This article covers personal ChatGPT subscriptions and self-service ChatGPT Business subscriptions.",
   "supports": "the same steps cover personal plans; Business is covered too"
  },
  {
   "id": "o22",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "If you live in the EU, UK, or Turkey, you are eligible for a prorated refund if you cancel your subscription within 14 days of purchase.",
   "supports": "EU, UK and Turkey refund right"
  },
  {
   "id": "o23",
   "url": "https://help.openai.com/en/articles/7905690-how-to-cancel-your-apple-subscription-for-chatgpt-plus-in-the-chatgpt-ios-app",
   "title": "How to cancel your Apple subscription for ChatGPT Plus in the ChatGPT iOS app",
   "publisher": "vendor",
   "quote": "Subscription features will remain in your account until the end of the current paid period after canceling",
   "supports": "access after cancelling an Apple subscription"
  },
  {
   "id": "o24",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "If you have a self-service ChatGPT Business subscription, cancel through your workspace billing settings.",
   "supports": "the Business route"
  },
  {
   "id": "o25",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Open your account menu and select Workspace settings.",
   "supports": "the Business steps"
  },
  {
   "id": "o26",
   "url": "https://help.openai.com/en/articles/7232927-how-do-i-cancel-my-chatgpt-plus-subscription",
   "title": "Canceling your ChatGPT subscription",
   "publisher": "vendor",
   "quote": "Select Manage plan.",
   "supports": "the Business steps"
  },
  {
   "id": "o27",
   "url": "https://help.openai.com/en/articles/8792536",
   "title": "Managing billing and seats in ChatGPT Business",
   "publisher": "vendor",
   "quote": "Only workspace owners can cancel the plan from Workspace settings > Billing.",
   "supports": "who can cancel Business"
  },
  {
   "id": "o28",
   "url": "https://help.openai.com/en/articles/8792536",
   "title": "Managing billing and seats in ChatGPT Business",
   "publisher": "vendor",
   "quote": "Cancellation normally takes effect at the end of the current billing period.",
   "supports": "when a Business cancellation takes effect"
  },
  {
   "id": "o29",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "Unused seats in a self-serve ChatGPT Business workspace are generally non-refundable for the billing period you've committed to, except where applicable law or an approved refund exception applies.",
   "supports": "Business refunds"
  },
  {
   "id": "o30",
   "url": "https://help.openai.com/en/articles/7232895",
   "title": "How do I request a refund for my ChatGPT subscription?",
   "publisher": "vendor",
   "quote": "For subscriptions managed by Apple or Google Play, check and cancel the subscription through that store before deleting your account.",
   "supports": "cancel app-store plans before deleting the account"
  },
  {
   "id": "o31",
   "url": "https://help.openai.com/en/articles/7260999-how-do-i-export-my-chatgpt-history-and-data",
   "title": "Exporting your ChatGPT history and data",
   "publisher": "vendor",
   "quote": "Exports can take up to 7 days to arrive.",
   "supports": "export timing"
  },
  {
   "id": "o32",
   "url": "https://help.openai.com/en/articles/7260999-how-do-i-export-my-chatgpt-history-and-data",
   "title": "Exporting your ChatGPT history and data",
   "publisher": "vendor",
   "quote": "ChatGPT sends an email or SMS message when the export is ready.",
   "supports": "how the export arrives"
  },
  {
   "id": "o33",
   "url": "https://help.openai.com/en/articles/7260999-how-do-i-export-my-chatgpt-history-and-data",
   "title": "Exporting your ChatGPT history and data",
   "publisher": "vendor",
   "quote": "Not available for ChatGPT Business, Enterprise, or ChatGPT for Healthcare workspaces.",
   "supports": "export isn't offered for workspaces"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "What OpenAI keeps after a Plus cancellation (chat history on the Free plan) is not stated on the pages we read",
   "The price of ChatGPT Go is not stated on the help page (it points to chatgpt.com/pricing, which we could not read)"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Added the self-serve ChatGPT Business route for workspace owners and labelled both web routes (o24-o29)",
    "Personal routes now cover Plus or another personal plan (o21)",
    "Web refund: EU, UK and Turkey 14-day prorated refund (o22)",
    "Apple route: features stay to the end of the paid period (o23)",
    "Tip: cancel Apple or Google Play plans before deleting the account (o30)",
    "Export limits: up to 7 days, email or SMS, not for workspaces (o31-o33)"
   ]
  }
 },
 "delete_account": {
  "url": "https://chatgpt.com/#settings/Account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "chatgpt",
  "name": "ChatGPT",
  "recipes": [
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    "id": "replace-chatgpt",
    "title": "General AI assistant",
    "best_year_one_net": 215
   }
  ]
 },
 "page": "https://stackcut.io/cancel/chatgpt",
 "json": "https://stackcut.io/exits/chatgpt.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "ChatGPTの解約方法（Plusなど有料プラン）",
   "page": "https://stackcut.io/ja/cancel/chatgpt",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "ChatGPT kündigen",
   "page": "https://stackcut.io/de/cancel/chatgpt",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar a assinatura do ChatGPT",
   "page": "https://stackcut.io/pt-br/cancel/chatgpt",
   "checked_on": "2026-10-05"
  },
  {
   "language": "es",
   "market": "MX",
   "title": "Cómo cancelar tu suscripción a ChatGPT",
   "page": "https://stackcut.io/es/cancel/chatgpt",
   "checked_on": "2026-10-05"
  },
  {
   "language": "nl",
   "market": "NL",
   "title": "ChatGPT opzeggen",
   "page": "https://stackcut.io/nl/cancel/chatgpt",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "1ae38c1be308f23c8c4b457d744af99bfe63b4aa8f6973907ae39e93286236fe",
  "docs_checked_on": "2026-09-29",
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  "verification": "docs",
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   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "chatgpt--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
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     "age_days": 10,
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    }
   },
   {
    "route_id": "chatgpt--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
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     "age_days": 10,
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     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "chatgpt--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
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     "status": "current",
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    }
   },
   {
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    "checked_on": "2026-09-29",
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     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}