{
 "id": "carrd",
 "name": "Carrd",
 "category": "productivity",
 "website": "https://carrd.com",
 "domains": [
  "carrd.com",
  "carrd.co"
 ],
 "summary": "Carrd Pro is a yearly plan: turn off auto-renew in the Dashboard’s Account panel, under Current Plan, then confirm. Remove a saved payment method to stop card charges. Refunds are generally unavailable, but Carrd may refund prorated downgrade credit at its discretion.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Turn off auto-renew",
   "applies_to": "Carrd Pro plans (Pro Lite, Pro Standard, Pro Plus) with auto-renew turned on",
   "who": "The account owner, signed in to carrd.com",
   "method": "self_serve",
   "start_url": "https://carrd.com/dashboard",
   "steps": [
    {
     "do": "Open the Dashboard and click your Account avatar in the corner",
     "expect": "Current Plan"
    },
    {
     "do": "Under Current Plan, click Turn Off Auto-Renew",
     "expect": "a prompt to confirm you'd like to turn off auto-renew"
    },
    {
     "do": "Confirm, then click Turn Off Auto-Renew",
     "expect": null
    },
    {
     "do": "Optional: to make sure no card is charged, click Payment Method in the same Account panel, click Remove, then Remove Saved Payment Method",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The plan no longer renews automatically; it runs to its end date, and you can still renew it manually by clicking Renew Now on your account page",
   "notice": "Auto-renew runs before the plan's end date, so turn it off before then",
   "refund": "Generally non-refundable, subject to legal exceptions. On request, Carrd may refund all or part of prorated plan-downgrade credit to the original funding payment, at its sole discretion; a refund is not guaranteed.",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s9",
    "s23",
    "s24",
    "s26"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete the account",
   "applies_to": "Any Carrd account, free or Pro, when you want the account and all its sites removed",
   "who": "The account owner, signed in (the account password is required)",
   "method": "self_serve",
   "start_url": "https://carrd.com/dashboard",
   "steps": [
    {
     "do": "Open the Dashboard and click your Account avatar in the corner",
     "expect": null
    },
    {
     "do": "In the sidebar, click Delete Account",
     "expect": null
    },
    {
     "do": "Enter your account password, tick the confirmation checkbox, then click Submit Deletion Request",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The account, all its sites, account information and history are permanently deleted two weeks after the request; signing in before then cancels the request",
   "notice": null,
   "refund": "None: Carrd's Terms say unused virtual items (such as account balance) bring no money or compensation when an account is closed",
   "fees": null,
   "source_ids": [
    "s19",
    "s20",
    "s21",
    "s10"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Change to a lower-cost Pro plan (Pro Lite is $9 a year): Dashboard, Account avatar, Change. You get a one-time balance credit for the time left on your current plan; first remove from your sites any features the new plan lacks. Carrd may refund some or all of that prorated credit to the original funding payment on request, at its sole discretion.",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13",
    "s22",
    "s25",
    "s26"
   ]
  },
  {
   "type": "free_plan",
   "what": "The free Basic plan: build up to three sites per account with Carrd's core features",
   "evidence": "documented",
   "source_ids": [
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "Each site's source code",
   "how": "Dashboard, Sites tab, the site's Manage icon, then Download in the sidebar and Download Zip",
   "format": "Zip of unminified HTML, CSS and JS",
   "limits": "Requires Pro Plus or higher. Forms and other parts that need the Carrd platform won't work in the download, and it can't be uploaded back to Carrd",
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s18"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The Pro plan's end date (with auto-renew off). After an account deletion request, the account is deleted two weeks later",
  "data_kept": "Not stated for a plan that ends. Deleting the account permanently deletes all its sites, account information and account history after two weeks",
  "you_lose": [
   "Pro features on your sites once the account is on the free Basic plan (the Terms say this happens when a renewal can't be paid)",
   "Any unused account balance when the account is closed: it isn't refunded",
   "Every site and all account data, two weeks after an account deletion request"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Auto-renew is optional: if it's already off, there is nothing to cancel, and the plan simply isn't renewed",
   "Renewals are paid from the account balance first, then the saved payment method: remove the saved card to make sure nothing is charged",
   "Purchases and balance are generally non-refundable; legal exceptions and discretionary refunds may apply, including a requested refund of prorated downgrade credit. No refund is guaranteed.",
   "After requesting account deletion, don't sign in for two weeks: signing in cancels the deletion request",
   "Download sites you want to keep (Pro Plus or higher) before the plan ends"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://carrd.com/docs/pro/auto-renewing",
   "title": "Automatically Renewing Your Plan",
   "publisher": "vendor",
   "quote": "Under Current Plan, click Turn Off Auto-Renew",
   "supports": "where auto-renew is turned off"
  },
  {
   "id": "s2",
   "url": "https://carrd.com/docs/pro/auto-renewing",
   "title": "Automatically Renewing Your Plan",
   "publisher": "vendor",
   "quote": "Confirm you'd like to turn off auto-renew, then click Turn Off Auto-Renew",
   "supports": "the final confirm step"
  },
  {
   "id": "s3",
   "url": "https://carrd.com/docs/pro/auto-renewing",
   "title": "Automatically Renewing Your Plan",
   "publisher": "vendor",
   "quote": "you can still manually renew it at any time by clicking Renew Now on your account page",
   "supports": "manual renewal remains available through Renew Now on the account page"
  },
  {
   "id": "s4",
   "url": "https://carrd.com/docs/pro/auto-renewing",
   "title": "Automatically Renewing Your Plan",
   "publisher": "vendor",
   "quote": "optionally set your Pro plan to auto-renew prior to its end date using your account balance",
   "supports": "renewal happens before the end date, from the account balance"
  },
  {
   "id": "s5",
   "url": "https://carrd.com/docs/account/saving-payment-methods",
   "title": "Saving Payment Methods",
   "publisher": "vendor",
   "quote": "a saved payment method can be added to your account to automatically fund some or all of an auto-renewal (should your account balance be insufficient)",
   "supports": "a saved card pays renewals the balance can't cover"
  },
  {
   "id": "s6",
   "url": "https://carrd.com/docs/account/saving-payment-methods",
   "title": "Saving Payment Methods",
   "publisher": "vendor",
   "quote": "Confirm you'd like to remove your saved payment method, then click Remove Saved Payment Method",
   "supports": "removing the saved payment method"
  },
  {
   "id": "s7",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "Optionally, the Pro plan may also be automatically renewed on an annual basis and remain in effect until cancelled by you.",
   "supports": "yearly auto-renewal until cancelled"
  },
  {
   "id": "s8",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "your account will, after a short grace period, be automatically downgraded to the free Basic plan and your sites will lose access to any Pro features they may be using",
   "supports": "what happens when a renewal can't be paid"
  },
  {
   "id": "s9",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.",
   "supports": "no refunds"
  },
  {
   "id": "s10",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED",
   "supports": "unused balance is lost when the account closes"
  },
  {
   "id": "s11",
   "url": "https://carrd.com/docs/pro/upgrading",
   "title": "Upgrading Your Plan",
   "publisher": "vendor",
   "quote": "Note that auto-renewal is 100% optional (you're free to simply pay as you go)",
   "supports": "auto-renew is optional"
  },
  {
   "id": "s12",
   "url": "https://carrd.com/docs/pro/changing",
   "title": "Changing Your Plan",
   "publisher": "vendor",
   "quote": "However, if you're changing to a lower cost plan, you'll instead receive a one-time balance credit based on the time remaining on your current plan.",
   "supports": "downgrading gives a balance credit"
  },
  {
   "id": "s13",
   "url": "https://carrd.com/docs/pro/plans",
   "title": "Plans",
   "publisher": "vendor",
   "quote": "This is the entry-level Pro plan. At just $9 / year",
   "supports": "the cheapest Pro plan"
  },
  {
   "id": "s14",
   "url": "https://carrd.com/",
   "title": "Carrd home page",
   "publisher": "vendor",
   "quote": "Build up to three sites per account and use all of Carrd's core features",
   "supports": "the free plan"
  },
  {
   "id": "s15",
   "url": "https://carrd.com/docs/sites/downloading",
   "title": "Downloading a Site",
   "publisher": "vendor",
   "quote": "Requires Pro Plus or higher",
   "supports": "which plans can download sites"
  },
  {
   "id": "s16",
   "url": "https://carrd.com/docs/sites/downloading",
   "title": "Downloading a Site",
   "publisher": "vendor",
   "quote": "the unminified HTML, CSS, and JS source code for any of the sites on your account can be downloaded",
   "supports": "what the download contains"
  },
  {
   "id": "s17",
   "url": "https://carrd.com/docs/sites/downloading",
   "title": "Downloading a Site",
   "publisher": "vendor",
   "quote": "elements requiring the Carrd platform to operate (most notably form elements) will, while visibly present, not be functional in this download.",
   "supports": "forms don't work in the download"
  },
  {
   "id": "s18",
   "url": "https://carrd.com/docs/sites/downloading",
   "title": "Downloading a Site",
   "publisher": "vendor",
   "quote": "The downloaded version of a site cannot be uploaded back to the Carrd platform.",
   "supports": "the download can't be re-imported"
  },
  {
   "id": "s19",
   "url": "https://carrd.com/docs/account/deleting-your-account",
   "title": "Deleting Your Account",
   "publisher": "vendor",
   "quote": "The account and all data associated with it (including all of its sites, account information, and account history) will be permanently deleted in two weeks.",
   "supports": "what deletion removes, and when"
  },
  {
   "id": "s20",
   "url": "https://carrd.com/docs/account/deleting-your-account",
   "title": "Deleting Your Account",
   "publisher": "vendor",
   "quote": "If you want to cancel this delete request, you can do so at any time by simply logging into the account before this date.",
   "supports": "signing in cancels a deletion request"
  },
  {
   "id": "s21",
   "url": "https://carrd.com/docs/account/deleting-your-account",
   "title": "Deleting Your Account",
   "publisher": "vendor",
   "quote": "In the sidebar, click Delete Account.",
   "supports": "where account deletion starts"
  },
  {
   "id": "s22",
   "url": "https://carrd.com/docs/pro/troubleshooting",
   "title": "Troubleshooting (Pro)",
   "publisher": "vendor",
   "quote": "If one or more of your sites uses features from your current plan that aren't available on your new plan, you'll first need update those sites to remove those features.",
   "supports": "remove unsupported features before downgrading"
  },
  {
   "id": "s23",
   "url": "https://carrd.com/docs/pro/auto-renewing",
   "title": "Automatically Renewing Your Plan",
   "publisher": "vendor",
   "quote": "Click your Account avatar in the corner.",
   "supports": "the first step"
  },
  {
   "id": "s24",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "We do not generally offer return of funds or credits on purchases unless required by law",
   "supports": "general no-return policy; the paragraph also reserves discretionary exceptions"
  },
  {
   "id": "s25",
   "url": "https://carrd.com/docs/pro/changing",
   "title": "Changing Your Plan",
   "publisher": "vendor",
   "quote": "Click Change",
   "supports": "where a plan change starts"
  },
  {
   "id": "s26",
   "url": "https://carrd.com/docs/general/terms",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "Upon request, we may then, in our sole discretion, grant a full or partial refund",
   "supports": "discretionary refund of prorated plan-downgrade credit to the original funding payment; not guaranteed"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "What happens to sites when a plan simply reaches its end date (custom domains, sites over the Basic limit) isn't documented; the Terms only describe a renewal that can't be paid",
   "No confirmation email or on-screen message after turning off auto-renew is documented",
   "Whether paying with PayPal sets up a recurring PayPal payment isn't documented; renewals are described as drawing on the account balance and saved card",
   "How long data is kept after a plan ends isn't stated; only account deletion (two weeks) is documented",
   "Eligibility for any discretionary refund of prorated plan-downgrade credit depends on Carrd’s decision; no approval or refund has been observed."
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-07",
   "result": "partial",
   "notes": [
    "Scoped follow-up against auto-renew documentation and the Terms redirect destination only (s1-s4, s7-s10, s23-s24, s26). The packet-wide checked_on remains 2026-10-05. Other pages and signed-in account flows were not rechecked in this follow-up.",
    "s3: the manual-renewal sentence now identifies Renew Now on the account page. Turning off auto-renew and its effective timing are unchanged.",
    "The Terms URL redirects to carrd.com/docs/general/terms; the final official page was read rather than treating the redirect as a claim change.",
    "Updated all five reviewed Terms citations to the independently fetched canonical destination. s7-s10 still match; s24 is now an exact excerpt of the extended sentence.",
    "s24 now continues beyond the old legal-exception sentence with discretionary-return language. Terms section 2(H) also permits a requested full or partial refund of prorated downgrade credit at Carrd’s discretion. Qualified the blanket no-refund claims; no refund is promised.",
    "No signed-in cancellation, downgrade, refund approval or account deletion was observed.",
    "Historical 2026-10-05 review: Re-checked both routes against Carrd's docs (auto-renew, saved payment methods, account deletion) and Terms (updated October 2, 2026): steps, button names, refunds and the two-week deletion confirmed",
    "Historical 2026-10-05 review: applies_to: the plans page lists Pro Lite, Pro Standard and Pro Plus only, so 'and higher' was dropped",
    "Historical 2026-10-05 review: Plan change, Pro Lite price and site download steps confirmed on Carrd's docs",
    "Historical 2026-10-05 review: Dropped a 'Not confirmed yet' note about where the docs were read: it wasn't about the service"
   ]
  }
 },
 "delete_account": {
  "url": "https://carrd.co/dashboard/account/delete",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/carrd",
 "json": "https://stackcut.io/exits/carrd.json",
 "evidence": {
  "packet_revision": "7ef2e47d6ef8d8dfff0125b1364443e9fcc243085a523ace0b602951c52ecdbc",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "carrd--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "carrd--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}