{
 "id": "capcut",
 "name": "CapCut Pro",
 "category": "design_creative",
 "website": "https://www.capcut.com",
 "domains": [
  "capcut.com"
 ],
 "summary": "Cancel where you subscribed (Apple, Google Play, or the subscription page on CapCut's website or desktop app) at least 24 hours before renewal. Pro lasts until the period ends, then drops to Free. Refunds only within 14 days with no use. Back up cloud files first: cloud space is suspended.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "CapCut Pro and CapCut Teams bought on the CapCut website or CapCut for PC (billed by CapCut)",
   "who": "The signed-in CapCut account holder",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in on the web or in CapCut for PC, wherever you subscribed, and open the subscription page",
     "expect": null
    },
    {
     "do": "Cancel the subscription's auto-renewal at least 24 hours before the renewal date",
     "expect": null
    },
    {
     "do": "If you can't cancel auto-renewal, contact CapCut support with your login email, device and platform, a screenshot, and the order number or receipt",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep Pro until the end of the current subscription period, then the account is downgraded to the free services",
   "notice": "Cancel at least 24 hours before the renewal date; CapCut may notify you of the charge one day before renewal",
   "refund": "Full refund only if you cancel within 14 calendar days of subscribing and have not used the paid services at all; otherwise subscriptions are virtual goods and generally not refundable",
   "fees": null,
   "source_ids": [
    "q11",
    "q1",
    "q9",
    "q12",
    "q13",
    "q2",
    "q3",
    "q4",
    "q5",
    "q10"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "CapCut Pro bought in the CapCut iPhone or iPad app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then CapCut",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "CapCut shows an expiration message and no Cancel button in Subscriptions",
   "effective": "You keep Pro until the end of the current subscription period",
   "notice": "At least 24 hours before renewal",
   "refund": "Cancellation and refunds are also subject to the App Store's terms",
   "fees": null,
   "source_ids": [
    "q1",
    "q16",
    "q6",
    "q2",
    "a1",
    "a2"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "CapCut Pro bought in the CapCut Android app (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play",
     "expect": "CapCut"
    },
    {
     "do": "Click Manage next to CapCut, then Cancel subscription; in the pop-up, choose a reason and click Continue",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription",
   "effective": "You keep access for the time you have already paid for",
   "notice": "At least 24 hours before renewal",
   "refund": "Cancellation and refunds are also subject to Google Play's terms",
   "fees": null,
   "source_ids": [
    "q1",
    "q16",
    "q6",
    "g1",
    "g3",
    "q9",
    "g4"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Let the plan end and keep using CapCut's free services",
   "evidence": "documented",
   "source_ids": [
    "q3"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Compare monthly and yearly plans for the most cost-effective option; to switch, cancel, wait for the period to end, then resubscribe (plans can't be changed mid-cycle)",
   "evidence": "documented",
   "source_ids": [
    "q15",
    "q14"
   ]
  }
 ],
 "export": [
  {
   "data": "Video drafts, photos, stickers and other materials in CapCut cloud space",
   "how": "Transfer and back up your cloud content before the plan expires, within any time limit CapCut notifies you of",
   "format": null,
   "limits": "Cloud space storage is suspended automatically when the paid term ends",
   "source_ids": [
    "q8",
    "q7",
    "q17"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current subscription period",
  "data_kept": "Cloud space storage is suspended when the paid term ends; CapCut says it will try to notify you before space is suspended or cleared",
  "you_lose": [
   "CapCut Pro features",
   "Paid cloud storage"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel on the platform you subscribed with (App Store, Google Play, web or desktop)",
   "Cancel at least 24 hours before renewal; a reminder may arrive one day before the charge",
   "Plans can't be switched mid-cycle: cancel, wait for the period to end, then resubscribe"
  ]
 },
 "sources": [
  {
   "id": "q1",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "you must cancel your subscription to the Premium Services through your Apple ID account, Google account and/or CapCut account (as applicable) before the end of the then-current subscription period.",
   "supports": "where to cancel, and the deadline"
  },
  {
   "id": "q2",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "If so cancelled, you will still have access to the Premium Services until the end of the then-current subscription period",
   "supports": "when access ends"
  },
  {
   "id": "q3",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "After the cancellation takes effect on the last day of the then-current subscription period, you will be downgraded to the Free Services automatically.",
   "supports": "the free plan after cancelling"
  },
  {
   "id": "q4",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "cancel your subscription of the Premium Services with a full refund within 14 calendar days following the start of your subscription",
   "supports": "the 14-day refund"
  },
  {
   "id": "q5",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "provided that you do not have any usage of the Premium Services in any form whatsoever since you subscribed to the Premium Services.",
   "supports": "the no-use condition for refunds"
  },
  {
   "id": "q6",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "your cancellation and refund is further subject to the terms and conditions of Apple App Store or Google Play.",
   "supports": "app store terms apply"
  },
  {
   "id": "q7",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "Following the termination or expiration of your then current subscription term of your Premium Services or Cloud Space Services packages, your cloud space storage capacity will be suspended automatically.",
   "supports": "cloud storage after the plan ends"
  },
  {
   "id": "q8",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "you should transfer and back up your content (including but not limited to your video drafts, photos, stickers and other materials) stored in the cloud space",
   "supports": "what to back up"
  },
  {
   "id": "q9",
   "url": "https://www.capcut.com/help/cancel-subscription",
   "title": "What Happens If I Forget to Cancel My Subscription?",
   "publisher": "vendor",
   "quote": "If you forget to cancel your subscription at least 24 hours before the renewal date, your account will be charged, and a new billing cycle will begin.",
   "supports": "the 24-hour notice"
  },
  {
   "id": "q10",
   "url": "https://www.capcut.com/help/cancel-subscription",
   "title": "What Happens If I Forget to Cancel My Subscription?",
   "publisher": "vendor",
   "quote": "CapCut subscriptions are considered virtual goods, and generally, purchases do not support refunds.",
   "supports": "refunds are generally not given"
  },
  {
   "id": "q11",
   "url": "https://www.capcut.com/help/renewal-notice",
   "title": "Why Am I Notified of A Charge Before Renewal?",
   "publisher": "vendor",
   "quote": "You can cancel your subscription via the subscription page on the web, PC, or mobile, depending on where you originally subscribed.",
   "supports": "the web and desktop route"
  },
  {
   "id": "q12",
   "url": "https://www.capcut.com/help/renewal-notice",
   "title": "Why Am I Notified of A Charge Before Renewal?",
   "publisher": "vendor",
   "quote": "You may receive a notification about a charge one day before your subscription renews.",
   "supports": "the pre-renewal reminder"
  },
  {
   "id": "q13",
   "url": "https://www.capcut.com/help/cancel-auto-renewal",
   "title": "What Should I Do If I Can't Cancel Auto-renewal?",
   "publisher": "vendor",
   "quote": "If you're unable to cancel the auto-renewal for your CapCut subscription, please contact our support team to fix it through customer service.",
   "supports": "the support fallback"
  },
  {
   "id": "q14",
   "url": "https://www.capcut.com/help/change-capcut-pro-plan-after-purchase",
   "title": "Can I Change My CapCut Pro Subscription Plan After Purchase?",
   "publisher": "vendor",
   "quote": "No, you cannot directly change your subscription plan once you've purchased CapCut Pro.",
   "supports": "no mid-cycle plan changes"
  },
  {
   "id": "q15",
   "url": "https://www.capcut.com/help/change-capcut-pro-plan-after-purchase",
   "title": "Can I Change My CapCut Pro Subscription Plan After Purchase?",
   "publisher": "vendor",
   "quote": "Check the differences between monthly and yearly plans to pick the most cost-effective option.",
   "supports": "monthly versus yearly plans"
  },
  {
   "id": "q16",
   "url": "https://www.capcut.com/help/change-capcut-pro-plan-after-purchase",
   "title": "Can I Change My CapCut Pro Subscription Plan After Purchase?",
   "publisher": "vendor",
   "quote": "Cancel your current subscription through the platform you used (App Store, Google Play, or desktop).",
   "supports": "cancel on the platform you used"
  },
  {
   "id": "a1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "a2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "g1",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the Google Play steps"
  },
  {
   "id": "g3",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "g4",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "how to confirm on Google Play (Resubscribe appears)"
  },
  {
   "id": "q17",
   "url": "https://www.capcut.com/clause/terms-of-service",
   "title": "CapCut Terms of Service",
   "publisher": "vendor",
   "quote": "We will use commercially reasonable efforts to notify you in advance if the cloud space storage capacity applicable to you will be suspended or cleared up.",
   "supports": "notice before cloud space is suspended or cleared"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "CapCut's help pages don't give step-by-step menu names or a URL for cancelling on the web or desktop; they only point to 'the subscription page'",
   "How to confirm a CapCut-billed cancellation is not described",
   "Prices and whether yearly plans are cheaper were not stated on the pages we read",
   "CapCut's main help-center index couldn't be read, so other CapCut cancel articles may exist that aren't covered here"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Google Play: confirm_by was unsupported ('no longer set to renew'); now 'Google Play offers Resubscribe' (g4)",
    "Google Play steps: added the reason pop-up and Continue; re-copied g1 to include them",
    "Added q17 for CapCut's promise to notify before cloud space is suspended or cleared",
    "All 16 CapCut quotes found on the terms and help pages; web and desktop menu names and how a CapCut-billed cancel is confirmed are still undocumented"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.capcut.com/settings?current_page=landing_page&enter_from=click_view_personal_page&from_page=personal_page&start_tab=video&settings_tab=info_page",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/capcut",
 "json": "https://stackcut.io/exits/capcut.json",
 "localized": [
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar o CapCut Pro",
   "page": "https://stackcut.io/pt-br/cancel/capcut",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "42cf732523b49ac9ec9c1502eeb9c2c4c03ac7e32881299e6f0041131f16ed22",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "capcut--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "capcut--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "capcut--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}