{
 "id": "calm",
 "name": "Calm",
 "category": "health_fitness",
 "website": "https://www.calm.com",
 "domains": [
  "calm.com"
 ],
 "summary": "On calm.com: profile icon, Settings, Manage Subscription, Cancel Subscription. Apple, Google Play and Samsung Health subscriptions cancel in those apps; Family Plans only by the admin on the website. Premium lasts to the period's end. Cancelling doesn't refund; Calm.com and Google Play purchases may be refunded within 30 days.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Calm Premium subscriptions and trials bought on calm.com (including Family Plans, which only the Family Admin can cancel)",
   "who": "The account holder (for a Family Plan, the Calm Premium Family Admin), logged in on the web",
   "method": "self_serve",
   "start_url": "https://www.calm.com/profile/manage-subscription",
   "steps": [
    {
     "do": "Log in to your Calm account in a web browser",
     "expect": null
    },
    {
     "do": "Click your profile icon at the top right, then Settings, then Manage Subscription",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription and follow the prompts",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep full Premium access until the end of the current billing or trial period",
   "notice": null,
   "refund": "Cancelling does not refund automatically. Calm.com purchases can be refunded within 30 days through Calm's refund form; Lifetime memberships, gift cards, Family Plans and Enterprise Plans are not eligible",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s6",
    "s7",
    "s11",
    "s12"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Calm subscriptions bought with an Apple ID in the iOS app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Calm",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": "You keep full Premium access until the end of the current billing or trial period",
   "notice": "Turn off auto-renew at least 24 hours before the end of the current subscription period",
   "refund": "Calm can't process refunds for Apple purchases; request one from Apple",
   "fees": null,
   "source_ids": [
    "s4",
    "s8",
    "s13",
    "s16",
    "s17",
    "s18"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Calm subscriptions bought through the Google Play Store",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "Calm"
    },
    {
     "do": "Next to Calm, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep full Premium access until the end of the current billing or trial period",
   "notice": null,
   "refund": "Google Play purchases can be refunded within 30 days; Calm Support handles the request",
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s9",
    "s14",
    "s19",
    "s20"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Bought through Samsung Health",
   "applies_to": "Calm subscriptions bought through Samsung Health",
   "who": "The Samsung Health user who subscribed",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Calm app within Samsung Health",
     "expect": null
    },
    {
     "do": "Tap the three dots in the upper right corner of the screen",
     "expect": "Subscription"
    },
    {
     "do": "Choose Subscription from the menu, then follow the instructions to cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep premium content until the subscription's expiration date",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s21",
    "s22",
    "s23",
    "s24",
    "s25"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "The yearly subscription is $69.99 a year against $14.99 a month on the monthly plan (App Store prices)",
   "evidence": "documented",
   "source_ids": [
    "s15"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing or trial period",
  "data_kept": null,
  "you_lose": [
   "Calm Premium content once the billing or trial period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel where you bought it: check the purchase confirmation email or payment history for Apple or Google",
   "Family Plans can only be cancelled by the Family Admin on Calm's website, not in the app",
   "Cancelling does not refund; ask for a refund separately within 30 days (Calm.com and Google Play purchases)"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Log in to your Calm account on a web browser.",
   "supports": "cancel on the web"
  },
  {
   "id": "s2",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Click your profile icon in the top-right corner.",
   "supports": "where the web flow starts"
  },
  {
   "id": "s3",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Click Cancel Subscription and follow the prompts.",
   "supports": "the web cancel step"
  },
  {
   "id": "s4",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Once you cancel, you'll continue to have full Premium access until the end of your current billing or trial period.",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Refunds are available only for Calm.com and Google Play purchases within 30 days. For Apple subscriptions, please contact their support directly.",
   "supports": "refund window by platform"
  },
  {
   "id": "s6",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Canceling a subscription does not automatically generate a refund.",
   "supports": "cancelling does not refund"
  },
  {
   "id": "s7",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Calm Premium Family Plan subscriptions can only be canceled by the Calm Premium Family Admin through Calm's website, and not in the Calm app directly.",
   "supports": "Family Plan cancellation"
  },
  {
   "id": "s8",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "If you subscribed using your Apple ID:",
   "supports": "the Apple route"
  },
  {
   "id": "s9",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "If you purchased Calm through the Google Play Store:",
   "supports": "the Google Play route"
  },
  {
   "id": "s10",
   "url": "https://support.calm.com/hc/en-us/articles/115002473607-How-to-Cancel-Your-Subscription-or-Free-Trial",
   "title": "How to Cancel Your Subscription or Free Trial",
   "publisher": "vendor",
   "quote": "Check your purchase confirmation email or payment history.",
   "supports": "how to find who bills you"
  },
  {
   "id": "s11",
   "url": "https://support.calm.com/hc/en-us/articles/360008240974-Calm-App-Refund-Policy-How-to-Get-Your-Money-Back",
   "title": "Calm App Refund Policy: How to Get Your Money Back",
   "publisher": "vendor",
   "quote": "Lifetime memberships, gift cards of any length via Calm.com/Apple/Google Play, Calm Premium Family Plans, and Enterprise Plans are not eligible for a refund.",
   "supports": "refund exclusions"
  },
  {
   "id": "s12",
   "url": "https://support.calm.com/hc/en-us/articles/360008240974-Calm-App-Refund-Policy-How-to-Get-Your-Money-Back",
   "title": "Calm App Refund Policy: How to Get Your Money Back",
   "publisher": "vendor",
   "quote": "If you purchased your subscription directly from Calm.com, you can request a refund within 30 days of purchase.",
   "supports": "Calm.com refunds"
  },
  {
   "id": "s13",
   "url": "https://support.calm.com/hc/en-us/articles/360008240974-Calm-App-Refund-Policy-How-to-Get-Your-Money-Back",
   "title": "Calm App Refund Policy: How to Get Your Money Back",
   "publisher": "vendor",
   "quote": "If your subscription was purchased through Apple, Calm isn't able to process the refund directly.",
   "supports": "Apple refunds"
  },
  {
   "id": "s14",
   "url": "https://support.calm.com/hc/en-us/articles/360008240974-Calm-App-Refund-Policy-How-to-Get-Your-Money-Back",
   "title": "Calm App Refund Policy: How to Get Your Money Back",
   "publisher": "vendor",
   "quote": "If you subscribed through Google Play, our Calm Support team can assist you.",
   "supports": "Google Play refunds"
  },
  {
   "id": "s15",
   "url": "https://apps.apple.com/us/app/calm/id571800810",
   "title": "Calm on the App Store (description by Calm)",
   "publisher": "platform",
   "quote": "Calm offers an auto-renewing monthly subscription at $14.99/month and an auto-renewing yearly subscription at $69.99/year",
   "supports": "monthly and yearly prices"
  },
  {
   "id": "s16",
   "url": "https://apps.apple.com/us/app/calm/id571800810",
   "title": "Calm on the App Store (description by Calm)",
   "publisher": "platform",
   "quote": "Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current subscription period.",
   "supports": "Apple notice"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s20",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up before the final step"
  },
  {
   "id": "s21",
   "url": "https://support.calm.com/hc/en-us/articles/360019313334-Canceling-a-Calm-App-Subscription-through-Samsung-Health",
   "title": "Canceling a Calm App Subscription through Samsung Health",
   "publisher": "vendor",
   "quote": "Open your Calm app within Samsung Health",
   "supports": "where the Samsung Health flow starts"
  },
  {
   "id": "s22",
   "url": "https://support.calm.com/hc/en-us/articles/360019313334-Canceling-a-Calm-App-Subscription-through-Samsung-Health",
   "title": "Canceling a Calm App Subscription through Samsung Health",
   "publisher": "vendor",
   "quote": "Tap the three dots in the upper right corner of the screen",
   "supports": "the Samsung Health menu step"
  },
  {
   "id": "s23",
   "url": "https://support.calm.com/hc/en-us/articles/360019313334-Canceling-a-Calm-App-Subscription-through-Samsung-Health",
   "title": "Canceling a Calm App Subscription through Samsung Health",
   "publisher": "vendor",
   "quote": "Choose \"Subscription\" from the menu",
   "supports": "the Samsung Health subscription step"
  },
  {
   "id": "s24",
   "url": "https://support.calm.com/hc/en-us/articles/360019313334-Canceling-a-Calm-App-Subscription-through-Samsung-Health",
   "title": "Canceling a Calm App Subscription through Samsung Health",
   "publisher": "vendor",
   "quote": "Follow the instructions here for canceling your subscription.",
   "supports": "the final Samsung Health step"
  },
  {
   "id": "s25",
   "url": "https://support.calm.com/hc/en-us/articles/360019313334-Canceling-a-Calm-App-Subscription-through-Samsung-Health",
   "title": "Canceling a Calm App Subscription through Samsung Health",
   "publisher": "vendor",
   "quote": "You will continue to have access to premium content until the subscription's expiration date.",
   "supports": "when a Samsung Health cancellation takes effect"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How to confirm a web cancellation (email or status) and whether the flow shows offers are not documented",
   "Calm provided through an employer, health plan or another promotional partner (other than Samsung Health) was not researched",
   "Refunds for subscriptions bought through Samsung Health are not documented",
   "What Calm keeps after cancelling, and data export, were not researched"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Added a Samsung Health route from Calm's own help article, which the cancel page links (s21-s25)",
    "Web route start_url now Calm's manage-subscription link from the help page",
    "Summary now names Samsung Health"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/calm",
 "json": "https://stackcut.io/exits/calm.json",
 "evidence": {
  "packet_revision": "3c102ee523ea8b8d38d639b6653c875f8047d7a18bc2121dcba3dbd0cc12e6b4",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "calm--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "calm--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "calm--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "calm--reseller-or-partner--r4",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}