{
 "id": "bumble",
 "name": "Bumble",
 "category": "dating",
 "website": "https://bumble.com",
 "domains": [
  "bumble.com"
 ],
 "summary": "Cancel where you pay: Apple or Google Play settings for app store purchases; for card, PayPal or Apple Pay, the Bumble app (profile, Subscription details, Manage your subscription). Cancel at least 24 hours before renewal; perks last until the period ends. Deleting the app or account doesn't cancel billing.",
 "routes": [
  {
   "channel": "apple_app_store",
   "applies_to": "Bumble Boost, Premium or Premium+ bought through the Apple App Store",
   "who": "The Apple Account that paid",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open Settings on your phone and tap your name at the top, then Subscriptions",
     "expect": null
    },
    {
     "do": "Find and select Bumble",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "An expiration message shows on the subscription, and there is no Cancel button",
   "effective": "You keep your paid perks until the end of your subscription date",
   "notice": "Cancel at least 24 hours before the renewal date, or the subscription renews automatically",
   "refund": "Apple decides refunds for App Store payments (reportaproblem.apple.com); if Apple approves one, you may lose access immediately",
   "fees": null,
   "source_ids": [
    "b1",
    "b2",
    "b3",
    "b8",
    "b9",
    "b21",
    "b22",
    "b26"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Bumble Boost, Premium or Premium+ bought through Google Play on Android",
   "who": "The Google Account that paid",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google Play Store app and tap your profile icon, then Payments & subscriptions, then Subscriptions",
     "expect": null
    },
    {
     "do": "Select Bumble",
     "expect": "Cancel subscription"
    },
    {
     "do": "Tap Cancel subscription, pick a reason and continue",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription",
   "effective": "You keep your paid perks until the end of your subscription date",
   "notice": "Cancel at least 24 hours before the renewal date, or the subscription renews automatically",
   "refund": "Request it in Google Play (select the Bumble purchase, then Request a refund); Bumble's terms also tell US Google Play subscribers to contact its customer support",
   "fees": null,
   "source_ids": [
    "b1",
    "b2",
    "b4",
    "b8",
    "b10",
    "b18",
    "b23",
    "b24",
    "b25",
    "b26"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Subscriptions paid with PayPal, a credit or debit card, or Apple Pay and billed by Bumble",
   "who": "The Bumble account holder; if you can't get into Bumble, its support team can cancel for you",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Bumble app and tap the profile icon",
     "expect": "Subscription details"
    },
    {
     "do": "Select Subscription details, then Manage your subscription",
     "expect": null
    },
    {
     "do": "Choose to cancel your subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep your paid perks until the end of your subscription date",
   "notice": "Cancel at least 24 hours before the renewal date, or the subscription renews automatically",
   "refund": "Generally no refunds or credits for partly used periods; ask Bumble support, which reviews each request. In AZ, CA, CO, CT, IL, IA, MN, NY, NC, OH, RI and WI you may cancel without penalty before midnight of the third business day after subscribing (excluding Sundays and holidays).",
   "fees": null,
   "source_ids": [
    "b1",
    "b2",
    "b5",
    "b6",
    "b7",
    "b11",
    "b14",
    "b15",
    "b16",
    "b26",
    "b27"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Bumble can be used without a subscription: cancelling keeps your profile on the free version",
   "evidence": "documented",
   "source_ids": [
    "b13"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the period you've already paid for",
  "data_kept": "Your profile stays on Bumble; cancelling doesn't remove it",
  "you_lose": [
   "Premium Services and in-app purchases enabled by the subscription"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting the app or your account doesn't cancel billing, and deleting the account forfeits any remaining paid time with no refund: cancel first",
   "If Apple or Google Play approves a refund, access may end immediately",
   "If you can't get into Bumble, its support team can cancel for you"
  ]
 },
 "sources": [
  {
   "id": "b1",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "How you cancel your Bumble Boost, Premium, or Premium+ subscription depends on how you signed up and your payment method.",
   "supports": "one route per way of paying"
  },
  {
   "id": "b2",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "After you cancel, you'll keep your paid perks until the end of your subscription date.",
   "supports": "when access ends"
  },
  {
   "id": "b3",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "Tap your name at the top → Subscriptions",
   "supports": "the Apple step"
  },
  {
   "id": "b4",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "Tap your profile icon → Payments & subscriptions → Subscriptions",
   "supports": "the Google Play step"
  },
  {
   "id": "b5",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "If you subscribed using PayPal, credit/debit card, or Apple Pay:",
   "supports": "which purchases use the in-app route"
  },
  {
   "id": "b6",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "Select 'Subscription details', then tap 'Manage your subscription'",
   "supports": "the in-app steps"
  },
  {
   "id": "b7",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "If you can't access Bumble to cancel your subscription yourself, please reach out to our support team, who will be happy to help.",
   "supports": "support can cancel for you"
  },
  {
   "id": "b8",
   "url": "https://support.bumble.com/hc/en-us/articles/28534541366045-Canceling-subscriptions",
   "title": "Canceling subscriptions",
   "publisher": "vendor",
   "quote": "If Apple or Google Play approve a refund, you may lose access immediately.",
   "supports": "refunds can end access at once"
  },
  {
   "id": "b9",
   "url": "https://support.bumble.com/hc/en-us/articles/28783028014877-Requesting-a-refund",
   "title": "Requesting a refund",
   "publisher": "vendor",
   "quote": "Apple manages payments and refund decisions for Bumble payments made through the Apple App Store.",
   "supports": "Apple refunds"
  },
  {
   "id": "b10",
   "url": "https://support.bumble.com/hc/en-us/articles/28783028014877-Requesting-a-refund",
   "title": "Requesting a refund",
   "publisher": "vendor",
   "quote": "Select the Bumble purchase, then tap Request a refund",
   "supports": "Google Play refunds"
  },
  {
   "id": "b11",
   "url": "https://support.bumble.com/hc/en-us/articles/28783028014877-Requesting-a-refund",
   "title": "Requesting a refund",
   "publisher": "vendor",
   "quote": "If you paid through card, Apple Pay, PayPal, or directly through Bumble Web, please contact our support team.",
   "supports": "refunds for Bumble-billed purchases"
  },
  {
   "id": "b12",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "Deleting your account or deleting the application from your device does not cancel your subscription.",
   "supports": "the agent tip"
  },
  {
   "id": "b13",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "Because our Services may be utilised without a subscription, cancelling your subscription does not remove your profile from our Services.",
   "supports": "the free version and what is kept"
  },
  {
   "id": "b14",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods.",
   "supports": "the general refund rule"
  },
  {
   "id": "b15",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "For subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, the terms below apply:",
   "supports": "which states have the right to cancel"
  },
  {
   "id": "b16",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "MAY CANCEL YOUR SUBSCRIPTION, WITHOUT PENALTY OR OBLIGATION, AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING THE DATE YOU SUBSCRIBED (EXCLUDING SUNDAYS AND HOLIDAYS).",
   "supports": "the 3-business-day right to cancel"
  },
  {
   "id": "b17",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "you will permanently lose access to any remaining subscription benefits from that subscription and you will not be eligible for a refund.",
   "supports": "deleting the account forfeits paid time"
  },
  {
   "id": "b18",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "If you subscribed using your Google Play Store account or through Bumble, please contact customer support.",
   "supports": "refund contact for Google Play and Bumble purchases"
  },
  {
   "id": "b19",
   "url": "https://bumble.com/en/terms",
   "title": "Bumble Terms and Conditions of Use",
   "publisher": "vendor",
   "quote": "you will then no longer be able to use the Premium Services or In-App Purchases enabled by your subscription.",
   "supports": "what you lose"
  },
  {
   "id": "b21",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "b22",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm with Apple"
  },
  {
   "id": "b23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "Google Play's reason step"
  },
  {
   "id": "b24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when a Google Play cancellation takes effect"
  },
  {
   "id": "b25",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "how to confirm on Google Play (Resubscribe appears)"
  },
  {
   "id": "b26",
   "url": "https://support.bumble.com/hc/en-us/articles/31155672473117-Managing-your-subscription",
   "title": "Managing your subscription",
   "publisher": "vendor",
   "quote": "Your subscription will renew automatically unless canceled at least 24 hours before the renewal date.",
   "supports": "cancel at least 24 hours before renewal"
  },
  {
   "id": "b27",
   "url": "https://support.bumble.com/hc/en-us/articles/30996192802973-An-update-on-Bumble-web",
   "title": "An update on Bumble web",
   "publisher": "vendor",
   "quote": "Bumble web (the web version of Bumble) has been discontinued.",
   "supports": "there is no website route; Bumble-billed plans are managed in the app"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Bumble web has been discontinued, so there is no website route; the help pages don't say whether a plan first bought on Bumble web cancels any differently from the in-app steps for card, PayPal and Apple Pay payments",
   "How Bumble confirms a cancellation of a Bumble-billed subscription is not described",
   "Plan prices and any downgrade path are not on these pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "All routes: added the notice, cancel at least 24 hours before the renewal date (b26, Managing your subscription)",
    "Summary: added the 24-hour cutoff and kept the delete-doesn't-cancel gotcha",
    "Bumble web is discontinued (b27): reworded the unverified note about web purchases"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/bumble",
 "json": "https://stackcut.io/exits/bumble.json",
 "evidence": {
  "packet_revision": "2d143b8e423ded28babcf7cf09d848f322df013ce635abcd6f1b4404939941a3",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "bumble--apple-app-store--r1",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "bumble--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "bumble--direct-app--r3",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}