{
 "id": "brainly",
 "name": "Brainly",
 "category": "education_learning",
 "website": "https://brainly.com",
 "domains": [
  "brainly.com"
 ],
 "summary": "Cancel Brainly Plus or Tutor on Brainly Web (Account Settings, Subscription, CANCEL SUBSCRIPTION) or in the Android app, at least 24 hours before renewal; the iOS app can't cancel. Trials started through the App Store or Google Play cancel there. No refunds; deleting your account doesn't cancel.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Brainly Web",
   "applies_to": "Brainly Plus and Brainly Tutor subscriptions billed by Brainly, including when the iOS app sends you to Brainly Web to cancel",
   "who": "The account holder (log in first)",
   "method": "self_serve",
   "start_url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "steps": [
    {
     "do": "Log in to your Brainly account on Brainly Web",
     "expect": null
    },
    {
     "do": "Go to your Account Settings and select Subscription",
     "expect": "CANCEL SUBSCRIPTION"
    },
    {
     "do": "Select CANCEL SUBSCRIPTION",
     "expect": null
    }
   ],
   "confirm_by": "An email cancellation confirmation from Brainly",
   "effective": "The subscription stays active until the end of your plan and will not auto-renew",
   "notice": "Submit the cancellation at least 24 hours before the subscription renews, according to the help article; the Terms of Use ask for at least 5 business days before the end of the term",
   "refund": "Cancelling does not entitle you to a refund for previous usage, and there are no refunds of amounts already paid. The Terms give Brazil and India a 7-day cancel-and-refund right on a first purchase (not on renewals in Brazil)",
   "fees": null,
   "source_ids": [
    "s1",
    "s4",
    "s5",
    "s6",
    "s7",
    "s9",
    "s10",
    "s12",
    "s13",
    "s14",
    "s16",
    "s19",
    "s20",
    "s21"
   ]
  },
  {
   "channel": "direct_app",
   "label": "Brainly app on Android",
   "applies_to": "Brainly Plus and Brainly Tutor subscriptions that you cancel in the Brainly Android app",
   "who": "The account holder (log in first)",
   "method": "self_serve",
   "start_url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "steps": [
    {
     "do": "Open the Brainly app on Android and log in",
     "expect": null
    },
    {
     "do": "Go to your app Settings and select Subscription",
     "expect": "CANCEL SUBSCRIPTION"
    },
    {
     "do": "Select CANCEL SUBSCRIPTION",
     "expect": null
    }
   ],
   "confirm_by": "An email cancellation confirmation from Brainly",
   "effective": "The subscription stays active until the end of your plan and will not auto-renew",
   "notice": "Submit the cancellation at least 24 hours before the subscription renews, according to the help article",
   "refund": "Cancelling does not entitle you to a refund for previous usage",
   "fees": null,
   "source_ids": [
    "s2",
    "s6",
    "s8",
    "s9",
    "s10",
    "s12",
    "s5"
   ]
  },
  {
   "channel": "apple_app_store",
   "label": "Started through the App Store",
   "applies_to": "Free trials and subscriptions activated via the App Store on iPhone or iPad",
   "who": "The person whose Apple Account started it",
   "method": "platform_settings",
   "start_url": "https://support.apple.com/en-us/118428",
   "steps": [
    {
     "do": "Open the App Store and tap your profile icon",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Brainly",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation email from Apple",
   "effective": null,
   "notice": "Cancel at least 24 hours before the subscription starts or renews",
   "refund": null,
   "fees": null,
   "source_ids": [
    "a1",
    "a2",
    "a3",
    "a4",
    "a5",
    "a6",
    "a7"
   ]
  },
  {
   "channel": "google_play",
   "label": "Started through Google Play",
   "applies_to": "Free trials and subscriptions activated through Google Play",
   "who": "The person whose Google account started it",
   "method": "platform_settings",
   "start_url": "https://support.google.com/googleplay/answer/7018481",
   "steps": [
    {
     "do": "Open the Play Store and tap your profile icon in the top right corner",
     "expect": "Payments & Subscriptions"
    },
    {
     "do": "Tap Payments & Subscriptions, then Subscriptions",
     "expect": null
    },
    {
     "do": "Tap Brainly, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation email from Google",
   "effective": "You can still use the subscription for the time you have already paid",
   "notice": "Cancel at least 24 hours before the subscription starts or renews",
   "refund": null,
   "fees": null,
   "source_ids": [
    "g1",
    "g2",
    "g3",
    "g4",
    "g5",
    "g6",
    "gp1"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The free version of Brainly: when a subscription ends your questions and answers stay visible and the account reverts to free",
   "evidence": "documented",
   "source_ids": [
    "s11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the plan you paid for",
  "data_kept": null,
  "you_lose": [
   "Brainly Plus or Brainly Tutor features once the plan ends; the account reverts to the free version"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting your account or uninstalling the app does not cancel a subscription or free trial; cancel first",
   "The iOS app cannot cancel a Brainly-billed subscription; it redirects you to Brainly Web. Trials started via the App Store cancel in the App Store",
   "The 7-day free trial turns into a paid subscription automatically",
   "The help articles say to cancel at least 24 hours before renewal, but the Terms of Use ask for 5 business days; cancel 5 business days ahead to be safe"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "Brainly Plus and Brainly Tutor subscriptions will renew periodically, depending on your subscription plan.",
   "supports": "which subscriptions this covers, and that they renew"
  },
  {
   "id": "s2",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "You can cancel it on Brainly Web and the Brainly app on Android.",
   "supports": "cancelling is possible on Brainly Web and on Android"
  },
  {
   "id": "s3",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "You CANNOT cancel it on the Brainly app on iOS.",
   "supports": "the iOS app cannot cancel"
  },
  {
   "id": "s4",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "If you try to cancel your subscription on the Brainly app on iOS, you'll be redirected to Brainly Web.",
   "supports": "the iOS app sends you to Brainly Web"
  },
  {
   "id": "s5",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "Be sure to submit your cancellation request at least 24 hours before the subscription renews.",
   "supports": "the notice before renewal, per the help article"
  },
  {
   "id": "s6",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "If you cancel your subscription successfully, you'll receive an email cancelation confirmation.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s7",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "go to your Account Settings and select Subscription",
   "supports": "the Brainly Web steps"
  },
  {
   "id": "s8",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "go to your app Settings and select Subscription",
   "supports": "the Android app steps"
  },
  {
   "id": "s9",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "Select CANCEL SUBSCRIPTION",
   "supports": "the final cancel step"
  },
  {
   "id": "s10",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "Once your subscription is canceled, it will remain active until the end of your plan, but it will not auto-renew.",
   "supports": "when access ends and that it will not renew"
  },
  {
   "id": "s11",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "When your subscription ends, you'll still have access to all your previous questions and answers, but your account will be reverted to the free version of Brainly.",
   "supports": "the free version and what stays visible"
  },
  {
   "id": "s12",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000163-brainly-web-subscription",
   "title": "Brainly Web SUBSCRIPTION",
   "publisher": "vendor",
   "quote": "canceling your subscription does not entitle you to a refund for your previous usage of the Brainly subscription.",
   "supports": "no refund for previous usage"
  },
  {
   "id": "s13",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "If you choose to cancel, your cancellation will take effect at the end of the subscription term in which you cancelled,",
   "supports": "cancellation takes effect at the end of the current term"
  },
  {
   "id": "s14",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "and there are no refunds of amounts already paid.",
   "supports": "no refunds of amounts already paid"
  },
  {
   "id": "s15",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "ALL BRAINLY SUBSCRIPTIONS WILL AUTOMATICALLY RENEW AT THE END OF THE TERM IF YOU DO NOT CANCEL PRIOR TO THE END OF THE SUBSCRIPTION TERM.",
   "supports": "automatic renewal unless cancelled before the term ends"
  },
  {
   "id": "s16",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "unless you cancel your Brainly Subscription at least 5 business days (unless otherwise noted below) before the end of your subscription term by providing notice to Brainly",
   "supports": "the 5-business-day notice in the Terms"
  },
  {
   "id": "s17",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000106-account-deletion",
   "title": "Account deletion",
   "publisher": "vendor",
   "quote": "If you are a subscriber, please keep in mind that deleting an account does not cancel subscription payments.",
   "supports": "deleting the account does not cancel"
  },
  {
   "id": "s18",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000106-account-deletion",
   "title": "Account deletion",
   "publisher": "vendor",
   "quote": "Please cancel your subscription first before requesting your account be deleted.",
   "supports": "cancel the subscription before deleting the account"
  },
  {
   "id": "s19",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "you are entitled to cancel your subscription without any charges, and be refunded, within 7 (seven) days",
   "supports": "the Brazil seven-day cancellation right"
  },
  {
   "id": "s20",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "cancel your subscription without any charges, during the initial 7 (seven) days of your membership period.",
   "supports": "the India seven-day cancellation right"
  },
  {
   "id": "s21",
   "url": "https://brainly.com/pages/terms_of_use",
   "title": "Brainly Terms of Use",
   "publisher": "vendor",
   "quote": "This section is not enforceable in case of renewal of your purchased subscription.",
   "supports": "the seven-day rights do not apply to renewals (Brazil)"
  },
  {
   "id": "a1",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Open the App Store",
   "supports": "App Store step 1"
  },
  {
   "id": "a2",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Click on your profile icon",
   "supports": "App Store step 2"
  },
  {
   "id": "a3",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Tap on Subscriptions",
   "supports": "App Store step 3"
  },
  {
   "id": "a4",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Click on Brainly app and tap Cancel Subscription",
   "supports": "App Store step 4"
  },
  {
   "id": "a5",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Once your cancelation is successful, you'll receive a confirmation email from Apple",
   "supports": "Apple sends the confirmation email"
  },
  {
   "id": "a6",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "uninstalling the Brainly app or deleting your account will not cancel your free trial activated via the App Store.",
   "supports": "trials can be activated via the App Store; uninstalling doesn't cancel"
  },
  {
   "id": "a7",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "Be sure to submit your cancellation request at least 24 hours before the subscription starts.",
   "supports": "cancel at least 24 hours before the paid subscription starts"
  },
  {
   "id": "a8",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "you have precisely 7 days to try it out",
   "supports": "the 7-day free trial"
  },
  {
   "id": "a9",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000161-app-store-free-trial",
   "title": "Brainly Help: App Store FREE TRIAL",
   "publisher": "vendor",
   "quote": "it will automatically turn into a subscription, and you'll be charged a subscription fee.",
   "supports": "the trial turns into a paid subscription"
  },
  {
   "id": "g1",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "You can cancel your subscription activated through Google Play in two ways.",
   "supports": "Google Play billing route"
  },
  {
   "id": "g2",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "Click on your profile icon in the top right corner",
   "supports": "Play Store step"
  },
  {
   "id": "g3",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "Tap on Payments & Subscriptions and then Subscriptions",
   "supports": "Play Store menu names"
  },
  {
   "id": "g4",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "Click on Brainly app and tap Cancel Subscription",
   "supports": "Play Store cancel step"
  },
  {
   "id": "g5",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "Once your cancelation is successful, you'll receive a confirmation email from Google",
   "supports": "Google sends the confirmation email"
  },
  {
   "id": "g6",
   "url": "https://faq-us.brainly.com/support/solutions/articles/10000000162-google-play-free-trial",
   "title": "Brainly Help: Google Play FREE TRIAL",
   "publisher": "vendor",
   "quote": "Be sure to submit your cancellation request at least 24 hours before the subscription starts.",
   "supports": "cancel at least 24 hours before the paid subscription starts"
  },
  {
   "id": "gp1",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Google Play Help: Cancel a subscription",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access after cancelling on Google Play"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Brainly's help pages don't list prices, annual plans, or student or discount options",
   "How long Brainly keeps data after an account is deleted, and whether questions and answers can be exported, aren't on Brainly's help pages",
   "The help articles ask for cancellation 24 hours before renewal, while the Terms of Use ask for 5 business days; which one Brainly enforces isn't confirmed",
   "The Terms of Use also allow cancelling by email notice to Brainly, but the address isn't shown in plain text on the public Terms page",
   "Refunds for App Store and Google Play purchases aren't covered in Brainly's help articles"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added App Store and Google Play routes from Brainly's own App Store and Google Play free-trial articles, with each store's steps and confirmation email",
    "Clarified that the iOS app redirect to Brainly Web applies to subscriptions billed by Brainly",
    "Added the 7-day trial that converts to a paid plan, and the Brazil and India 7-day refund rights to the refund field",
    "Checked every Terms of Use quote against the live Terms page"
   ]
  }
 },
 "delete_account": {
  "url": "https://faq-us.brainly.com/hc/en-us/articles/5193204588946-Account-deletion",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/brainly",
 "json": "https://stackcut.io/exits/brainly.json",
 "evidence": {
  "packet_revision": "db971f219f1ab8e395ae3c896d091047f580602e0280ceefea18c43ab7cc9de6",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "brainly--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "brainly--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "brainly--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "brainly--google-play--r4",
    "channel": "google_play",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}