{
 "id": "bitwarden",
 "name": "Bitwarden",
 "category": "security_privacy",
 "website": "https://bitwarden.com",
 "domains": [
  "bitwarden.com"
 ],
 "summary": "Premium: in the Bitwarden web app, go to Settings → Subscription and select Cancel subscription; paid features end on the Next charge date. Organizations: an owner cancels in the Admin Console under Billing → Subscription. Deleting an account or organization doesn't cancel its subscription. Refunds within 30 days.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Premium (individual)",
   "applies_to": "Bitwarden Premium individual subscriptions (billed annually and renewed automatically)",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the Bitwarden web app, go to Settings → Subscription and note the Next charge date: paid features end then",
     "expect": "Next charge"
    },
    {
     "do": "Select Cancel subscription and confirm the cancellation",
     "expect": "Pending cancellation"
    }
   ],
   "confirm_by": "The subscription shows Pending cancellation until the Next charge date",
   "effective": "At the Next charge date the account reverts to a free individual plan and loses paid features",
   "notice": null,
   "refund": "Cancel within 30 days of the subscription's creation and contact Bitwarden for a refund (the Terms offer a 30-day refund policy on all paid services)",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s30",
    "s31",
    "s32",
    "s33",
    "s34",
    "s35",
    "s5",
    "s6",
    "s45"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Organizations (Families, Teams, Enterprise)",
   "applies_to": "Bitwarden Families, Teams and Enterprise organizations billed through the Admin Console (Families annually; Teams and Enterprise annually or monthly)",
   "who": "An organization owner",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the Bitwarden web app, open the Admin Console and go to Billing → Subscription; note the Subscription expiration date",
     "expect": "Subscription expiration"
    },
    {
     "do": "Scroll down, select Cancel subscription and confirm the cancellation",
     "expect": "Pending cancellation"
    }
   ],
   "confirm_by": "The organization shows Pending cancellation until the Subscription expiration date",
   "effective": "At the Subscription expiration date the organization moves to a Disabled state and loses paid features; members other than owners lose access to shared items while it's disabled",
   "notice": null,
   "refund": "The Terms offer a 30-day refund policy on all paid services: contact Bitwarden to ask for one",
   "fees": null,
   "source_ids": [
    "s3",
    "s4",
    "s37",
    "s38",
    "s39",
    "s40",
    "s43",
    "s5",
    "s7",
    "s8",
    "s47"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Use Bitwarden Free: the core password manager features are 100% free, including unlimited storage of logins, notes, cards and identities",
   "evidence": "documented",
   "source_ids": [
    "s16"
   ]
  },
  {
   "type": "bundle",
   "what": "Households with several Premium users can share one Families plan instead: up to 6 users, billed annually at $47.88",
   "evidence": "documented",
   "source_ids": [
    "s17",
    "s18"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Teams and Enterprise owners can remove unused seats in the Admin Console (Billing, Subscription, Subscription seats); your next charge is credited for unused time on removed seats",
   "evidence": "documented",
   "source_ids": [
    "s19",
    "s20",
    "s21",
    "s28",
    "s29"
   ]
  }
 ],
 "export": [
  {
   "data": "Vault items (your individual vault; organization items only for admins, owners and some custom roles)",
   "how": "In the web app select Tools, then Export vault; choose the vault, a file format and confirm",
   "format": ".json, .csv, encrypted .json (recommended), or .zip with attachments (individual vaults only)",
   "limits": "No export format includes trash items or Sends",
   "source_ids": [
    "s22",
    "s23",
    "s24",
    "s25",
    "s26",
    "s27"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "Premium: the Next charge date. Organizations: the Subscription expiration date",
  "data_kept": "Premium: the account reverts to a free individual plan and attachments aren't deleted from the vault. Organizations: the organization is disabled, but its items, collections, members and groups are kept. Deleting an account or organization is permanent and deletes all its vault data",
  "you_lose": [
   "Premium: paid features, once the Next charge date is reached",
   "Organizations: paid features, and every member except owners loses access to shared items while the organization is disabled",
   "All vault data, if you delete the account or organization: it can't be undone or restored"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting an account or organization does not cancel its subscription: cancel first",
   "Changed your mind? Before the period ends, select Reinstate subscription on the same page to turn renewal back on",
   "Individual and organization subscriptions are billed separately: cancel each one you pay for",
   "Only organization owners can cancel an organization's renewal",
   "Teams and Enterprise organizations add billed seats automatically when users are invited; remove unused seats manually",
   "If you deleted an account that had Premium, contact Bitwarden to reapply the subscription to a new account",
   "Export your vault before deleting anything; exports leave out trash items and Sends",
   "Self-hosted: cancel from the Bitwarden web app and the server where you created the subscription"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "From the Bitwarden web app, go to Settings → Subscription.",
   "supports": "where Premium billing lives"
  },
  {
   "id": "s2",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "Select the Subscription tab to learn more about your next charge, add storage for attachments, or cancel your subscription.",
   "supports": "cancelling Premium on the Subscription tab"
  },
  {
   "id": "s3",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "Only owners can cancel your organization's subscription renewal.",
   "supports": "who cancels an organization"
  },
  {
   "id": "s4",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "Log in to the Bitwarden web app and open the Admin Console. Select Billing from the navigation to find most of your organization's billing details.",
   "supports": "where organization billing lives"
  },
  {
   "id": "s5",
   "url": "https://bitwarden.com/terms/",
   "title": "Bitwarden Terms of Service",
   "publisher": "vendor",
   "quote": "We offer a 30 day refund policy on all paid Services. If you would like a refund, please contact us and we will be more than happy to assist.",
   "supports": "the 30-day refund policy"
  },
  {
   "id": "s6",
   "url": "https://bitwarden.com/help/password-manager-plans/",
   "title": "Password Manager Plans",
   "publisher": "vendor",
   "quote": "Premium individual subscriptions are billed annually.",
   "supports": "Premium billing period"
  },
  {
   "id": "s7",
   "url": "https://bitwarden.com/help/password-manager-plans/",
   "title": "Password Manager Plans",
   "publisher": "vendor",
   "quote": "Families organizations subscriptions are billed annually.",
   "supports": "Families billing period"
  },
  {
   "id": "s8",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "Individual and organization subscriptions are billed separately, so updating one does not automatically change the other.",
   "supports": "personal and organization billing are separate"
  },
  {
   "id": "s9",
   "url": "https://bitwarden.com/help/update-billing-info/",
   "title": "View & Update Billing Details",
   "publisher": "vendor",
   "quote": "The billing email on file is sent important announcements about your subscription, like upcoming renewal reminders or unpaid invoices.",
   "supports": "renewal reminders go to the billing email"
  },
  {
   "id": "s10",
   "url": "https://bitwarden.com/terms/",
   "title": "Bitwarden Terms of Service",
   "publisher": "vendor",
   "quote": "prices are subject to change at the end of a payment term.",
   "supports": "prices may change at renewal"
  },
  {
   "id": "s11",
   "url": "https://bitwarden.com/help/delete-your-account/",
   "title": "Delete an Account or Organization",
   "publisher": "vendor",
   "quote": "Deleting an account or organization does not automatically cancel a subscription.",
   "supports": "deleting doesn't cancel"
  },
  {
   "id": "s12",
   "url": "https://bitwarden.com/help/delete-your-account/",
   "title": "Delete an Account or Organization",
   "publisher": "vendor",
   "quote": "If you delete a Bitwarden account that has a premium subscription associated with it, contact us and we will reapply your existing subscription to the new account.",
   "supports": "reapplying Premium after deleting an account"
  },
  {
   "id": "s13",
   "url": "https://bitwarden.com/help/delete-your-account/",
   "title": "Delete an Account or Organization",
   "publisher": "vendor",
   "quote": "Deleting an account or organization is permanent, cannot be undone or restored, and will delete all associated vault data.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s14",
   "url": "https://bitwarden.com/terms/",
   "title": "Bitwarden Terms of Service",
   "publisher": "vendor",
   "quote": "You can delete your account at any time by going into your web vault Settings.",
   "supports": "deleting the account"
  },
  {
   "id": "s15",
   "url": "https://bitwarden.com/terms/",
   "title": "Bitwarden Terms of Service",
   "publisher": "vendor",
   "quote": "All information is purged from our databases when you cancel your account. Information cannot be recovered once your account is cancelled.",
   "supports": "data after the account is deleted"
  },
  {
   "id": "s16",
   "url": "https://bitwarden.com/help/password-manager-plans/",
   "title": "Password Manager Plans",
   "publisher": "vendor",
   "quote": "The core features of the Bitwarden Password Manager are 100% free, including unlimited storage of logins, notes, cards, and identities",
   "supports": "the free plan"
  },
  {
   "id": "s17",
   "url": "https://bitwarden.com/pricing/",
   "title": "Bitwarden pricing",
   "publisher": "vendor",
   "quote": "Up to 6 users",
   "supports": "Families covers up to 6 users"
  },
  {
   "id": "s18",
   "url": "https://bitwarden.com/pricing/",
   "title": "Bitwarden pricing",
   "publisher": "vendor",
   "quote": "Billed annually at $47.88",
   "supports": "the Families annual price"
  },
  {
   "id": "s19",
   "url": "https://bitwarden.com/help/manage-subscription-seats-in-your-organization/",
   "title": "Manage Subscription Seats in Your Organization",
   "publisher": "vendor",
   "quote": "Only an organization owner or provider service user can add or remove seats because it directly affects the organization's billing subscription.",
   "supports": "who can remove seats"
  },
  {
   "id": "s20",
   "url": "https://bitwarden.com/help/manage-subscription-seats-in-your-organization/",
   "title": "Manage Subscription Seats in Your Organization",
   "publisher": "vendor",
   "quote": "Removing seats will cause your next charge to be adjusted so that you are credited for time not used by the already-paid-for seat.",
   "supports": "credit for removed seats"
  },
  {
   "id": "s21",
   "url": "https://bitwarden.com/help/manage-subscription-seats-in-your-organization/",
   "title": "Manage Subscription Seats in Your Organization",
   "publisher": "vendor",
   "quote": "Subscription seats",
   "supports": "the seat field"
  },
  {
   "id": "s22",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": "Select Tools.",
   "supports": "where export starts"
  },
  {
   "id": "s23",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": "Export vault",
   "supports": "the export screen"
  },
  {
   "id": "s24",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": "We recommend the encrypted .json option for best security and most complete export.",
   "supports": "the recommended format"
  },
  {
   "id": "s25",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": "No export formats include trash items or Sends",
   "supports": "what exports leave out"
  },
  {
   "id": "s26",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": "Only admins, owners, and some custom roles can export organization items via the web app or CLI.",
   "supports": "who can export organization items"
  },
  {
   "id": "s27",
   "url": "https://bitwarden.com/help/export-your-data/",
   "title": "Export Vault Data",
   "publisher": "vendor",
   "quote": ".zip (with attachments)",
   "supports": "the attachments export format"
  },
  {
   "id": "s28",
   "url": "https://bitwarden.com/help/manage-subscription-seats-in-your-organization/",
   "title": "Manage Subscription Seats in Your Organization",
   "publisher": "vendor",
   "quote": "When new users are invited, Bitwarden cloud Teams and Enterprise organizations will automatically increase the number of billed user seats.",
   "supports": "seats are added automatically"
  },
  {
   "id": "s29",
   "url": "https://bitwarden.com/help/manage-subscription-seats-in-your-organization/",
   "title": "Manage Subscription Seats in Your Organization",
   "publisher": "vendor",
   "quote": "You must manually remove user seats you no longer want from your subscription.",
   "supports": "seats must be removed manually"
  },
  {
   "id": "s30",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "In the web app, go to Settings → Subscription",
   "supports": "where Premium is cancelled"
  },
  {
   "id": "s31",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "Select Cancel subscription",
   "supports": "the Premium cancel button"
  },
  {
   "id": "s32",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "This is when you will lose access to paid features once your subscription is cancelled.",
   "supports": "the Next charge date is when paid features end"
  },
  {
   "id": "s33",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "When you confirm cancellation, your account will move into a Pending cancellation status until the noted Next charge date is reached.",
   "supports": "Premium: confirming, and the Pending cancellation status"
  },
  {
   "id": "s34",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "When the Next charge date is reached, your account will revert to a free individual plan and you'll lose access to all paid features",
   "supports": "Premium: when it takes effect"
  },
  {
   "id": "s35",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "If you cancel a premium subscription within 30 days of the its creation, contact us for a refund.",
   "supports": "Premium: the 30-day refund"
  },
  {
   "id": "s36",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "If you change your mind before the end of the billing cycle, select Reinstate subscription on the same page to turn the renewal back on.",
   "supports": "undoing a cancellation"
  },
  {
   "id": "s37",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "In the web app, open the Admin Console and go to Billing → Subscription",
   "supports": "where an organization is cancelled"
  },
  {
   "id": "s38",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "Scroll down and select Cancel subscription",
   "supports": "the organization cancel button"
  },
  {
   "id": "s39",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "When you confirm cancellation, your organization will move into a Pending cancellation status until the noted Subscription expiration date is reached.",
   "supports": "organizations: the Pending cancellation status"
  },
  {
   "id": "s40",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "your organization will move to a Disabled state. Your organization will lose access to all paid features",
   "supports": "organizations: what happens at expiration"
  },
  {
   "id": "s41",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "Existing members and groups will not be removed from the organization.",
   "supports": "organizations: members and groups are kept"
  },
  {
   "id": "s42",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "Organization-owned items and collections will not be deleted.",
   "supports": "organizations: items and collections are kept"
  },
  {
   "id": "s43",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "all other members will lose access to shared items while your organization is disabled.",
   "supports": "organizations: members lose shared items while disabled"
  },
  {
   "id": "s44",
   "url": "https://bitwarden.com/help/cancel-a-subscription/",
   "title": "Cancel a Subscription",
   "publisher": "vendor",
   "quote": "If you self-host Bitwarden, cancel your subscription from the Bitwarden web app and server where you created the subscription.",
   "supports": "self-hosted cancellations"
  },
  {
   "id": "s45",
   "url": "https://bitwarden.com/help/premium-renewal/",
   "title": "Premium Renewal",
   "publisher": "vendor",
   "quote": "Premium individual subscriptions renew automatically on an annual basis.",
   "supports": "Premium renews every year"
  },
  {
   "id": "s46",
   "url": "https://bitwarden.com/help/premium-renewal/",
   "title": "Premium Renewal",
   "publisher": "vendor",
   "quote": "Files will not be deleted from your vault",
   "supports": "attachments are kept after Premium ends"
  },
  {
   "id": "s47",
   "url": "https://bitwarden.com/help/organization-renewal/",
   "title": "Organization Renewal",
   "publisher": "vendor",
   "quote": "Organization subscriptions renew automatically on an annual or monthly basis.",
   "supports": "organizations renew automatically"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "How Enterprise contracts, invoiced plans and organizations managed by a provider (MSP) or reseller are cancelled, and any notice terms, aren't covered in Bitwarden's help pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Read Bitwarden's Cancel a Subscription, Premium Renewal, Organization Renewal, Billing FAQs and Payment Methods pages, which the first pass couldn't reach",
    "Rewrote both routes with the documented steps (Cancel subscription), the Pending cancellation status that confirms it, and when paid features end (Next charge or Subscription expiration date)",
    "After cancel: Premium reverts to the free plan and keeps attachments; a cancelled organization is disabled but keeps items, collections, members and groups (s40-s46)",
    "Added tips: Reinstate subscription undoes a cancellation (s36); self-hosted plans cancel on the web app and server (s44)",
    "Bitwarden's payment methods are cards, PayPal, account credit and bank payments; no App Store or Google Play billing is documented, so no app-store route",
    "Level raised to docs: every route fact now comes from Bitwarden's pages; only the Enterprise contract and provider path remains unconfirmed"
   ]
  }
 },
 "delete_account": {
  "url": "https://bitwarden.com/help/article/delete-your-account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/bitwarden",
 "json": "https://stackcut.io/exits/bitwarden.json",
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  "verification": "docs",
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   "as_of": "2026-10-09",
   "status": "current",
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  "routes": [
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    "route_id": "bitwarden--direct-web--r1",
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   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}