{
 "id": "babbel",
 "name": "Babbel",
 "category": "education_learning",
 "website": "https://www.babbel.com",
 "domains": [
  "babbel.com"
 ],
 "summary": "On the web, open Profile and settings, then Account Information, and click Cancel auto-renewal; app subscriptions cancel in Apple or Google Play. Cancel at least 48 hours before renewal, as Babbel's terms ask. You keep courses until the term ends; no pro-rata refund in the US.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Babbel subscriptions bought on babbel.com",
   "who": "The Babbel account holder, signed in",
   "method": "self_serve",
   "start_url": "https://my.babbel.com/",
   "steps": [
    {
     "do": "Go to babbel.com and log in",
     "expect": null
    },
    {
     "do": "Click the profile icon at the top right and choose Profile and settings",
     "expect": "Account Information"
    },
    {
     "do": "Open Account Information",
     "expect": "Cancel auto-renewal"
    },
    {
     "do": "Choose the subscription and click Cancel auto-renewal",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current term; you keep access to all your courses until the subscription expires",
   "notice": "Cancel at least 48 hours before the term ends, as Babbel's terms ask (its help page says up to the day before renewal). Under the general terms, a plan that has already renewed can be ended at any time with one month's notice",
   "refund": "US terms: you pay through the end of the current term, with no pro-rata refund and no 14-day withdrawal right. Babbel's general terms (the UK and Brazil versions vary) give a 14-day right of withdrawal and a pro rata refund when a renewed plan ends mid-billing cycle",
   "fees": "Brazil terms: cancelling before the end of the first term may cost a penalty of 10% of the remaining value",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s10",
    "s11",
    "s12",
    "s21",
    "s22",
    "s23",
    "s24",
    "s25",
    "s26"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Babbel subscriptions bought in the Babbel app on an iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Babbel",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and confirm",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": "Babbel says you keep access to your courses until the subscription expires",
   "notice": "Cancel by the day before the renewal date; to avoid paying after an Apple free trial, cancel at least 24 hours before it ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s4",
    "s8",
    "s9",
    "s15",
    "s16",
    "s17"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Babbel subscriptions bought in the Babbel app on Android (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google Play Store and tap the profile icon at the top right",
     "expect": "Payment and subscriptions"
    },
    {
     "do": "Choose Payment and subscriptions, then Subscriptions",
     "expect": "Babbel"
    },
    {
     "do": "Select Babbel and tap Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription once it is cancelled",
   "effective": "You can keep using the subscription for the time you have already paid",
   "notice": "Babbel says you can cancel up to the day before the renewal date",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s5",
    "s6",
    "s7",
    "s18",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Babbel sells several renewal periods (and a Lifetime plan); its pricing pages show each plan as a monthly rate to highlight the value of longer plans",
   "evidence": "documented",
   "source_ids": [
    "s13"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current subscription term",
  "data_kept": null,
  "you_lose": [
   "Access to your Babbel courses once the subscription expires"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "On the web the button is Cancel auto-renewal, under Profile and settings > Account Information",
   "If you bought through the Apple App Store, cancel that subscription before switching to another Babbel plan to avoid further charges",
   "Uninstalling the app does not cancel a Google Play subscription"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "you can easily cancel your subscription at any time up to the day before the renewal date",
   "supports": "cancel deadline"
  },
  {
   "id": "s2",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Click on the profile icon in the top right corner and choose Profile and settings",
   "supports": "where the web flow starts"
  },
  {
   "id": "s3",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Choose the subscription and click the Cancel auto-renewal button",
   "supports": "the web cancel button"
  },
  {
   "id": "s4",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "you will still have access to all of your courses until your subscription expires",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Open the Google Play Store and tap the profile icon in the top right corner",
   "supports": "the Google Play route"
  },
  {
   "id": "s6",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Choose Payment and subscriptions and then Subscriptions",
   "supports": "the Google Play menu names"
  },
  {
   "id": "s7",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Select Babbel and click Cancel subscription",
   "supports": "the Google Play cancel button"
  },
  {
   "id": "s8",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Go to Settings on your iPhone or iPad and tap your name",
   "supports": "the Apple route"
  },
  {
   "id": "s9",
   "url": "https://support.babbel.com/hc/en-us/articles/205600298-Canceling-a-subscription",
   "title": "Canceling a subscription",
   "publisher": "vendor",
   "quote": "Select Babbel and confirm the cancellation",
   "supports": "the Apple confirm step"
  },
  {
   "id": "s10",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel End User Terms (United States of America)",
   "publisher": "vendor",
   "quote": "with forty-eight (48) hours' prior written notice for Paid Services other than Virtual Classroom Services",
   "supports": "US notice period"
  },
  {
   "id": "s11",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel End User Terms (United States of America)",
   "publisher": "vendor",
   "quote": "Babbel is not obligated to provide you with a pro-rata refund of your payment for the applicable service term upon cancellation.",
   "supports": "no pro-rata refund in the US"
  },
  {
   "id": "s12",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel End User Terms (United States of America)",
   "publisher": "vendor",
   "quote": "You shall be responsible for the charges through the end of the then-current service term",
   "supports": "you pay to the end of the term"
  },
  {
   "id": "s13",
   "url": "https://support.babbel.com/hc/en-us/articles/19650417983378-Pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "On our pricing pages, we break down the total cost of our subscriptions into a monthly rate to highlight the value of longer-term subscriptions.",
   "supports": "longer plans as a cheaper way to keep it"
  },
  {
   "id": "s14",
   "url": "https://support.babbel.com/hc/en-us/articles/205600368-Changing-your-subscription",
   "title": "Changing your subscription",
   "publisher": "vendor",
   "quote": "If your original subscription was bought via the Apple App Store, you always need to cancel it before changing your subscription to avoid any further charges.",
   "supports": "the plan-switch tip for Apple subscribers"
  },
  {
   "id": "s15",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s16",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "trial notice on Apple"
  },
  {
   "id": "s18",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "a cancelled Google Play subscription shows Resubscribe"
  },
  {
   "id": "s20",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the uninstall tip"
  },
  {
   "id": "s21",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel Terms & Conditions (general terms)",
   "publisher": "vendor",
   "quote": "During the Renewal Service Term any Order may be terminated by Babbel or by you at any time with a one-month notice period.",
   "supports": "one month's notice once a plan has renewed (general terms)"
  },
  {
   "id": "s22",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel Terms & Conditions (general terms)",
   "publisher": "vendor",
   "quote": "In case of a termination before the end of a billing cycle, Babbel will provide you with a pro rata refund of Service Fees",
   "supports": "pro rata refund after renewal (general terms)"
  },
  {
   "id": "s23",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel Terms & Conditions (general terms)",
   "publisher": "vendor",
   "quote": "You have the right to withdraw from this contract within 14 days without giving any reason.",
   "supports": "14-day right of withdrawal (general terms)"
  },
  {
   "id": "s24",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel End User Terms (United States of America)",
   "publisher": "vendor",
   "quote": "Clause 20 shall not apply.",
   "supports": "the US version drops the withdrawal clause"
  },
  {
   "id": "s25",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel Terms & Conditions (general terms)",
   "publisher": "vendor",
   "quote": "by no later than forty-eight (48) hours prior to the end of the Initial Service Term for Paid Services other than Virtual Classroom Services",
   "supports": "48 hours' notice in the general terms"
  },
  {
   "id": "s26",
   "url": "https://www.babbel.com/legal/terms?locale=en",
   "title": "Babbel Terms & Conditions (Brazil)",
   "publisher": "vendor",
   "quote": "If you decide to cancel an Order for Paid Services before the end of the Initial Service Period, you may be asked to pay a penalty of 10% of the remaining value of the Order.",
   "supports": "Brazil early-cancellation penalty"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How to confirm a web cancellation (email or status) is not documented",
   "No money-back window appears on the help pages read; how the UK and Brazil versions of the terms treat refunds was only partly checked",
   "Current plan prices aren't confirmed: Babbel lists them on babbel.com/prices, which couldn't be checked",
   "What Babbel keeps after cancelling, and any data export, are not documented on the pages we read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-07",
   "result": "fixed",
   "notes": [
    "Notice: the 48-hour rule is in every version of the terms, not only the US; general terms allow one month's notice after renewal",
    "Refund now adds the general terms' 14-day withdrawal right and pro rata refund after renewal, which the US version excludes",
    "Fees: added the Brazil terms' 10% early-cancellation penalty",
    "Summary now says to cancel at least 48 hours before renewal",
    "Scoped Oct 7 review of the Brazil clause in the current End User Terms: the conditional 10% penalty remains, and the exact quote ends “of the Order.” It applies to cancellation of an Order for Paid Services before the Initial Service Period ends when the Brazil country-specific terms apply. Original checked_on is preserved; this was not a whole-packet recheck."
   ]
  }
 },
 "delete_account": {
  "url": "https://home.babbel.com/user-profile/settings",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/babbel",
 "json": "https://stackcut.io/exits/babbel.json",
 "localized": [
  {
   "language": "de",
   "market": "DE",
   "title": "Babbel kündigen",
   "page": "https://stackcut.io/de/cancel/babbel",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "5efe2b45b042dc72e4abdf8c8d2a00bbd79a4fb8ef54b79f5d4ed6bab2373271",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "babbel--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "babbel--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "babbel--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}