{
 "id": "audible",
 "name": "Audible",
 "category": "music_audio",
 "website": "https://www.audible.com",
 "domains": [
  "audible.com"
 ],
 "summary": "Cancel on Audible.com: your name, Membership details, Cancel membership, then Confirm cancellation; you get a confirmation email. Apple- or Google-billed memberships must be cancelled in the App Store or Google Play. Gotcha: Premium members lose unused credits when the membership ends, so spend them first.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Audible memberships billed by Audible (joined on the Audible website)",
   "who": "The account holder, signed in to Audible",
   "method": "self_serve",
   "start_url": "https://www.audible.com/account/membership/cancel/show-offers",
   "steps": [
    {
     "do": "On Audible.com, select your name in the top navigation, then Membership details",
     "expect": "Cancel membership"
    },
    {
     "do": "Select the Cancel membership link",
     "expect": "Confirm cancellation"
    },
    {
     "do": "Select Confirm cancellation",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation email after you cancel",
   "effective": "Member benefits and unused credits last until the end of your final billing cycle; then Premium members lose all unused credits and member benefits, including exclusive discounts and included titles",
   "notice": "To avoid being charged after a free trial, cancel before the trial ends",
   "refund": "No refund of fees already paid",
   "fees": "No cancellation fees",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s6",
    "s8",
    "s10",
    "s13"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Audible memberships bought in the Audible app on iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that pays for the membership",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Audible",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "Audible shows an expiration message and no Cancel button in Subscriptions",
   "effective": "You keep your Audible membership for the time you've already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s5",
    "s14",
    "s22",
    "s23",
    "s28"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Audible memberships bought in the Audible app on Android (billed by Google Play)",
   "who": "The Google Account that pays for the membership",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "Audible"
    },
    {
     "do": "Next to Audible, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the membership for the time you have already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s5",
    "s14",
    "s24",
    "s25",
    "s26"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause a monthly membership for up to 90 days in total every 12 months; payments pause too and you keep your credits. Annual memberships can't be paused. You can pause only after 30 days of paid membership; if Apple bills you, each pause lasts exactly 30 days",
   "evidence": "documented",
   "source_ids": [
    "s9",
    "s19",
    "s20",
    "s21",
    "s29",
    "s30"
   ]
  },
  {
   "type": "downgrade",
   "what": "Website-billed members can use the self-service path: name, Membership Details, Switch membership. The FAQ also says customer care can help, but does not make that route mandatory. Plans & Pricing lists Standard at $8.99/month and Premium at $14.95/month; Before you cancel lists Standard at $9.99/month, so confirm the price shown for your account.",
   "evidence": "documented",
   "source_ids": [
    "s15",
    "s16",
    "s18",
    "s31",
    "s32",
    "s33"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Premium with 12 credits a year costs $149.50 a year, against $14.95 a month",
   "evidence": "documented",
   "source_ids": [
    "s16",
    "s17"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of your final billing cycle; then Premium members lose all unused credits and member benefits, including included titles",
  "data_kept": "Titles bought with cash or credits stay in your Library; Plus Catalog titles and Standard selections are no longer available",
  "you_lose": [
   "Unused credits, unless they came from an App Store or Google Play membership",
   "Access to Plus Catalog titles",
   "Audiobooks selected as a Standard member",
   "Other member benefits"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Audible can't cancel memberships billed by Apple or Google: cancel in the App Store or Google Play",
   "Spend unused credits first: Premium members lose them when the membership ends (credits from App Store or Google Play memberships don't expire)",
   "Audible Customer Service can also cancel by phone or chat",
   "Pausing a monthly membership keeps your credits and pauses payments"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Select Membership details.",
   "supports": "the Membership details step"
  },
  {
   "id": "s2",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Select the Cancel membership link.",
   "supports": "the Cancel membership step and start link"
  },
  {
   "id": "s3",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Select Confirm cancellation.",
   "supports": "the final step"
  },
  {
   "id": "s4",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "After you cancel, you'll get an email confirmation.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s5",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Audible memberships billed through Apple or Google cannot be canceled through the Audible site and must be canceled through the App Store or Google Play Store.",
   "supports": "the Apple and Google Play routes"
  },
  {
   "id": "s6",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "At the end of your final billing cycle, Audible Premium members will lose access to all unused credits and member benefits, including exclusive discounts and included titles.",
   "supports": "credits and member benefits last until the end of the final billing cycle"
  },
  {
   "id": "s7",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Credits received through an App Store membership or a Google Play Store membership do not expire and will remain in your account after cancellation.",
   "supports": "the exception for App Store and Google Play credits"
  },
  {
   "id": "s8",
   "url": "https://www.audible.com/legal/conditions-of-use",
   "title": "Audible Conditions of Use (last updated September 10, 2025)",
   "publisher": "vendor",
   "quote": "You may cancel your membership plan and any subscriptions by visiting your account details page provided on Audible.com",
   "supports": "cancelling on the website"
  },
  {
   "id": "s9",
   "url": "https://help.audible.com/s/article/how-can-i-cancel-my-membership",
   "title": "Cancel membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "If you have credits but don't want to lose them when you cancel, you may be eligible to pause your membership.",
   "supports": "pausing instead of cancelling"
  },
  {
   "id": "s10",
   "url": "https://www.audible.com/legal/conditions-of-use",
   "title": "Audible Conditions of Use (last updated September 10, 2025)",
   "publisher": "vendor",
   "quote": "If you cancel your membership or subscription, you will not receive a refund of any fees already paid.",
   "supports": "no refund"
  },
  {
   "id": "s11",
   "url": "https://www.audible.com/legal/conditions-of-use",
   "title": "Audible Conditions of Use (last updated September 10, 2025)",
   "publisher": "vendor",
   "quote": "adjusting your membership settings and subscription preferences, or by contacting our Customer Service team via telephone or chat.",
   "supports": "cancelling by phone or chat"
  },
  {
   "id": "s12",
   "url": "https://www.audible.com/legal/conditions-of-use",
   "title": "Audible Conditions of Use (last updated September 10, 2025)",
   "publisher": "vendor",
   "quote": "Your member benefits terminate when your membership is cancelled, but cancellation does not terminate your license and access to purchased content.",
   "supports": "benefits end, purchased titles stay"
  },
  {
   "id": "s13",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "You can cancel anytime before your trial ends and you won’t be charged. There are no commitments and no cancellation fees.",
   "supports": "trial timing and no cancellation fees"
  },
  {
   "id": "s14",
   "url": "https://www.audible.com/legal/conditions-of-use",
   "title": "Audible Conditions of Use (last updated September 10, 2025)",
   "publisher": "vendor",
   "quote": "If you signed up for your membership using an Audible mobile application, please visit this page for iOS and this page for Audible Google Play",
   "supports": "app-store sign-ups cancel with Apple or Google"
  },
  {
   "id": "s15",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "Standard 30-day free trial $8.99/mo after free trial",
   "supports": "Standard price"
  },
  {
   "id": "s16",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "Premium 30-day free trial $14.95/mo after free trial",
   "supports": "Premium monthly price"
  },
  {
   "id": "s17",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "Auto-renews at $149.50/yr. Cancel anytime. Premium 12 credits/yr $149.50/yr",
   "supports": "annual Premium price"
  },
  {
   "id": "s18",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "Yes, if you subscribed on the Audible website, you can contact customer care to switch memberships.",
   "supports": "the FAQ says Audible-site members can contact customer care to switch; it does not state that this is required"
  },
  {
   "id": "s19",
   "url": "https://help.audible.com/s/article/pause-your-membership",
   "title": "Pause your membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "You can pause your membership for a total of up to 90 days every 12 months.",
   "supports": "pause length"
  },
  {
   "id": "s20",
   "url": "https://help.audible.com/s/article/pause-your-membership",
   "title": "Pause your membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Pausing your membership will also pause your payments.",
   "supports": "no charges while paused"
  },
  {
   "id": "s21",
   "url": "https://help.audible.com/s/article/pause-your-membership",
   "title": "Pause your membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Annual memberships are not eligible for pause.",
   "supports": "annual plans can't pause"
  },
  {
   "id": "s22",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s23",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s25",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up before the final step"
  },
  {
   "id": "s26",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you’ll still be able to use your subscription for the time you’ve already paid.",
   "supports": "when access ends on Google Play"
  },
  {
   "id": "s27",
   "url": "https://www.audible.com/ep/memberbenefits",
   "title": "Membership Plans & Pricing (Audible)",
   "publisher": "vendor",
   "quote": "You lose access to titles from the Plus Catalog and to any audiobook selections you have made as an Audible Standard member.",
   "supports": "what you lose"
  },
  {
   "id": "s28",
   "url": "https://help.audible.com/s/article/manage-app-store-subscription?language=en_US",
   "title": "Manage App Store subscription (Audible Help Center)",
   "publisher": "vendor",
   "quote": "You can still enjoy your Audible membership for the time that you've already paid for.",
   "supports": "access after cancelling an Apple-billed membership"
  },
  {
   "id": "s29",
   "url": "https://help.audible.com/s/article/pause-your-membership",
   "title": "Pause your membership (Audible Help Center)",
   "publisher": "vendor",
   "quote": "You're only eligible to pause after 30 days of paid membership.",
   "supports": "who can pause"
  },
  {
   "id": "s30",
   "url": "https://help.audible.com/s/article/manage-app-store-subscription?language=en_US",
   "title": "Manage App Store subscription (Audible Help Center)",
   "publisher": "vendor",
   "quote": "Membership pauses for App Store subscriptions always last exactly 30 days.",
   "supports": "pause length when Apple bills you"
  },
  {
   "id": "s31",
   "url": "https://help.audible.com/s/article/before-you-cancel-your-audible-membership?language=en_US",
   "title": "Before you cancel your Audible membership",
   "publisher": "vendor",
   "quote": "Before you cancel, consider switching to a plan that better fits your needs and budget.",
   "supports": "officially recommended plan-switch option"
  },
  {
   "id": "s32",
   "url": "https://help.audible.com/s/article/before-you-cancel-your-audible-membership?language=en_US",
   "title": "Before you cancel your Audible membership",
   "publisher": "vendor",
   "quote": "$9.99/month",
   "supports": "Standard starting price in the official comparison table; availability and member-specific price remain unverified"
  },
  {
   "id": "s33",
   "url": "https://help.audible.com/s/article/switch-plans?language=en_US",
   "title": "Switch plans",
   "publisher": "vendor",
   "quote": "Select Switch membership.",
   "supports": "the website self-service switch-plan control; the official guide gives the path from name to Membership Details to Switch membership"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Whether the web cancel flow shows offers or asks for a reason before Confirm cancellation is not documented",
   "Audible lists Standard at $8.99/month on Plans & Pricing and $9.99/month in its Before you cancel guide; the price displayed to a specific account is unknown"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "When access ends: benefits and unused credits last to the end of the final billing cycle (s6 re-copied in full)",
    "Apple route: you keep the membership for the time already paid (s28)",
    "Pause: needs 30 days of paid membership; Apple-billed pauses last 30 days (s29, s30)",
    "Independent review on 2026-10-06 covers audible.plan-switch: read the cited official source, corrected quote or action wording where needed, retained unknown eligibility and offer terms, and require approval before any final change. Earlier packet facts retain their original checked_on date.",
    "Scoped 2026-10-06 rendered-page review: the expanded Audible Plans & Pricing FAQ contains the existing s13, s18 and s27 quotes verbatim; their static-fetch absences were rendering/extraction false positives, not confirmed policy changes.",
    "Standard's price conflicts across official pages: $8.99/month on Plans & Pricing (s15) and $9.99/month in Before you cancel (s32). Set packet verification to partial and leave the price displayed to a specific account unknown; the self-service Switch plans guide (s33) documents the website path, while FAQ s18 says customer care can help without requiring it."
   ]
  }
 },
 "negotiation": [
  {
   "id": "audible.plan-switch",
   "route_id": "audible--direct-web--r1",
   "kind": "contract_rightsize",
   "channel": "direct_web",
   "method": "self_serve",
   "applies_to": "Audible-billed monthly members who can switch to an available lower-cost plan; app-store billing requires its own plan-management route",
   "market": "United States",
   "start_url": "https://www.audible.com/account/membership",
   "contact_phone": null,
   "contact_email": null,
   "evidence": "documented",
   "checked_on": "2026-10-06",
   "seen_on": null,
   "source_ids": [
    "s31",
    "s32",
    "s33",
    "s15"
   ],
   "terms": {
    "price": null,
    "currency": null,
    "billing_period": null,
    "discount_duration_months": null,
    "renewal_price": null,
    "new_commitment": null,
    "fees": null,
    "starts": null
   },
   "how": [
    "Before cancelling, compare the available Audible plans. The Before you cancel guide lists Standard at $9.99/month, while the current Plans & Pricing page lists $8.99/month; confirm the price shown for your account before considering a change.",
    "For Audible-billed members, open Membership Details, choose Switch membership, and compare available plans. Stop before Confirm; obtain approval for the displayed price, features, timing, and terms before changing the membership."
   ],
   "unknowns": [
    "Official Audible pages show different Standard monthly prices ($9.99 in Before you cancel and $8.99 on Plans & Pricing); the price shown to a specific account is unknown.",
    "The official guide does not promise that every member will see every plan or the listed price.",
    "Eligibility and effective date for plan changes can vary by billing channel."
   ]
  }
 ],
 "delete_account": {
  "url": "https://www.amazon.com/privacy/data-deletion",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/audible",
 "json": "https://stackcut.io/exits/audible.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Audibleの解約（退会）方法",
   "page": "https://stackcut.io/ja/cancel/audible",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "Audible kündigen",
   "page": "https://stackcut.io/de/cancel/audible",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar a assinatura da Audible",
   "page": "https://stackcut.io/pt-br/cancel/audible",
   "checked_on": "2026-10-05"
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  {
   "language": "es",
   "market": "MX",
   "title": "Cómo cancelar Audible",
   "page": "https://stackcut.io/es/cancel/audible",
   "checked_on": "2026-10-05"
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 ],
 "evidence": {
  "packet_revision": "7337c614f2f745d36bd25771c9e1f9dbe8843218c358a5fca2b36f31c866096f",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "audible--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "audible--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "audible--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}