{
 "id": "artlist",
 "name": "Artlist",
 "category": "design_creative",
 "website": "https://artlist.io",
 "domains": [
  "artlist.io"
 ],
 "summary": "Cancel renewal in My Account, Billing, more icon, Subscription details, Cancel renewal; the plan runs to the end of the period. The license stops covering downloaded assets in new or published projects once the plan expires, so clearlist projects first. Refunds only within 14 days with no downloads.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Artlist plans (monthly or yearly) bought on artlist.io",
   "who": "The account holder; on a Team account, the Admin who registered it controls the subscription",
   "method": "self_serve",
   "start_url": "https://artlist.io",
   "steps": [
    {
     "do": "Before cancelling, add every project that uses Artlist assets to the clearlist",
     "expect": null
    },
    {
     "do": "On the homepage, open the Toolkit, select the Avatar icon, then My Account",
     "expect": "Billing"
    },
    {
     "do": "Click Billing, click the more icon and select Subscription details",
     "expect": "Cancel Renewal or Change Plan"
    },
    {
     "do": "Click Cancel renewal and follow the on-screen steps to confirm",
     "expect": null
    }
   ],
   "confirm_by": "Afterwards, Turn renewal on appears at the top of the profile dropdown menu (for reactivating)",
   "effective": "Renewal stops and the plan stays active until the end of the current billing period",
   "notice": "The Terms of Use renew the plan unless you notify Artlist within 14 calendar days before the next billing cycle begins, so cancel at least 14 days before the renewal date to be safe; the help center says renewal can be cancelled any time",
   "refund": "Only for a payment (new or renewal) made within the last 14 days and only if no assets were downloaded, generated or used in a project; contact Artlist with the account name and email, payment details and invoice. Otherwise no refund, and the plan stays active to the end of the cycle",
   "fees": "None: Artlist says it charges no fees beyond the listed subscription price (local taxes or VAT may apply)",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s31",
    "s32"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "In Subscription details, choose Change Plan, pick a lower plan and click Confirm Plan Change; this self-serve downgrade covers AI Suite and Max plans (for other plans, contact Artlist). The new plan starts on your next renewal date (you aren't charged that day), and credits reset when it starts",
   "evidence": "documented",
   "source_ids": [
    "s16",
    "s17",
    "s18",
    "s29"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Monthly payers (monthly billing exists only for Music & SFX Social and AI Suite) can switch to annual billing for better value by contacting Artlist; eligible yearly subscriptions can be moved to monthly within 14 days of purchase",
   "evidence": "documented",
   "source_ids": [
    "s19",
    "s28",
    "s33",
    "s20"
   ]
  },
  {
   "type": "free_plan",
   "what": "The free trial has no time limit and stays free unless you subscribe to a plan",
   "evidence": "documented",
   "source_ids": [
    "s21"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": "The account stays and returns to Trial status once the subscription expires; you can resubscribe by signing in. To delete it, contact Artlist after the subscription has expired (accounts with an active subscription can't be deleted); deletion is final",
  "you_lose": [
   "License coverage for downloaded stock assets in new or published projects after the plan expires",
   "Coverage for projects not added to the clearlist while the plan was active",
   "Saved projects and preferences, if you delete the account"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Subscription details offers Change Plan (a downgrade) next to Cancel Renewal",
  "tips": [
   "Add every project that uses Artlist assets to the clearlist while the plan is still active: an active plan is required to publish projects with Artlist assets",
   "Asking for a refund? Don't download, generate or use assets after paying: that voids the 14-day refund",
   "Cancel at least 14 days before renewal: the Terms of Use ask for notice within 14 calendar days before the next billing cycle",
   "A free trial needs no cancelling: it stays free unless you subscribe",
   "An account can't be deleted while a subscription is active"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "On the homepage, navigate to the Toolkit and select the Avatar icon.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "In the account menu, select My Account.",
   "supports": "opening My Account"
  },
  {
   "id": "s3",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Under Billing, click the more icon and select Subscription details.",
   "supports": "opening Subscription details"
  },
  {
   "id": "s4",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "You will be prompted to Cancel Renewal or Change Plan.",
   "supports": "what you see next"
  },
  {
   "id": "s5",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Click Cancel renewal and follow the on-screen steps to confirm the cancellation of your renewal.",
   "supports": "the cancel step"
  },
  {
   "id": "s6",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Canceling or deactivating a paid plan stops any future renewals while keeping access until the current subscription ends.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s7",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "To remain covered, projects must be added to the clearlist while the plan is active.",
   "supports": "clearlist projects before the plan ends"
  },
  {
   "id": "s8",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Refunds are entitled for payments made within the last 14 days, as long as no assets have been downloaded, generated, or used in a project.",
   "supports": "the refund rule"
  },
  {
   "id": "s9",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "The subscription will remain active until the end of the current billing cycle.",
   "supports": "no refund: access to the end of the cycle"
  },
  {
   "id": "s10",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Once we receive your request, we will review it and get back to you via email.",
   "supports": "how refund requests are handled"
  },
  {
   "id": "s11",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Canceling the auto-renewal allows the plan to remain active until the end of the current billing period.",
   "supports": "the plan stays active to the period end"
  },
  {
   "id": "s12",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Select Turn renewal on from the top of the dropdown menu",
   "supports": "reactivating renewal after cancelling"
  },
  {
   "id": "s13",
   "url": "https://artlist.io/help-center/privacy-terms/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "unless you notify us of your intention not to continue within 14 calendar days before the beginning of the next billing cycle",
   "supports": "the renewal notice in the Terms"
  },
  {
   "id": "s14",
   "url": "https://artlist.io/help-center/privacy-terms/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "If you do so, your subscription will be terminated at the end of your current billing period, and you will not be charged thereafter.",
   "supports": "cancelling ends at the period end"
  },
  {
   "id": "s15",
   "url": "https://artlist.io/help-center/privacy-terms/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "you did not download any Assets or generate any content during such Refund Period",
   "supports": "the refund condition in the Terms"
  },
  {
   "id": "s16",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Click Change plan and you will be able to downgrade your subscription upon next renewal.",
   "supports": "how to downgrade"
  },
  {
   "id": "s17",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Your downgraded subscription does not start immediately. It begins on your next renewal date.",
   "supports": "when a downgrade starts"
  },
  {
   "id": "s18",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Credits reset when the new plan starts.",
   "supports": "credits after a downgrade"
  },
  {
   "id": "s19",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Subscribers paying monthly have the option to switch to annual billing for better value.",
   "supports": "annual billing"
  },
  {
   "id": "s20",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Eligible yearly subscriptions can be downgraded to the monthly option within 14 days of purchase.",
   "supports": "yearly to monthly within 14 days"
  },
  {
   "id": "s21",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "There is no need to cancel a free Trial as it will remain free indefinitely unless you subscribe to a plan.",
   "supports": "the free trial"
  },
  {
   "id": "s22",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Once canceled, the license will no longer cover use of downloaded stock assets in new or published projects after the plan expires.",
   "supports": "license coverage ends with the plan"
  },
  {
   "id": "s23",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "An active plan is required to publish any projects using Artlist assets.",
   "supports": "publishing needs an active plan"
  },
  {
   "id": "s24",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "It's not possible to delete an account with an active subscription.",
   "supports": "deletion only after the subscription ends"
  },
  {
   "id": "s25",
   "url": "https://help.artlist.io/hc/en-us/articles/29488401173277-Managing-Artlist-s-refund-policy-refunds-and-cancellations",
   "title": "Managing Artlist's refund policy: refunds and cancellations",
   "publisher": "vendor",
   "quote": "Deletion is final and cannot be reversed.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s26",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "All plans automatically renew at the start of each billing cycle to ensure uninterrupted coverage and continued access to licensed assets.",
   "supports": "plans auto-renew"
  },
  {
   "id": "s27",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Renewal can be canceled at any time via the Billings section of the account.",
   "supports": "renewal can be cancelled any time"
  },
  {
   "id": "s28",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "To upgrade to annual billing or schedule a change at your next renewal, contact us.",
   "supports": "switching to annual billing goes through support"
  },
  {
   "id": "s29",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "For any downgrades that do not involve AI Suite or Max plans, please contact us.",
   "supports": "self-serve downgrades cover AI Suite and Max plans only"
  },
  {
   "id": "s30",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Accounts with an active subscription cannot be deleted until the subscription has expired and the account has returned to Trial status.",
   "supports": "the account returns to Trial status after the plan expires"
  },
  {
   "id": "s31",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Artlist does not charge any additional fees beyond the listed subscription price.",
   "supports": "no fees beyond the subscription price"
  },
  {
   "id": "s32",
   "url": "https://artlist.io/help-center/privacy-terms/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "purchase, upgrade or downgrade the subscription",
   "supports": "a Team account's Admin controls the subscription"
  },
  {
   "id": "s33",
   "url": "https://help.artlist.io/hc/en-us/articles/29508665950109-Managing-Artlist-s-payments-billing-cycles-payment-methods-and-subscription-changes",
   "title": "Managing Artlist's payments: billing cycles, payment methods and subscription changes",
   "publisher": "vendor",
   "quote": "Monthly billing is available for the Music & SFX Social and AI Suite plans",
   "supports": "which plans have monthly billing"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Artlist's Terms of Use ask for notice 'within 14 calendar days before the beginning of the next billing cycle', while its help center says renewal can be cancelled any time; to be safe, cancel at least 14 days before renewal",
   "Whether anyone other than a Team account's Admin can cancel a Team plan isn't stated in Artlist's help or Terms",
   "Artlist's help doesn't mention App Store or Google Play billing"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel steps, timing, notice, refund and deletion facts against Artlist's two help articles and its Terms of Use; all confirmed",
    "Downgrade: the self-serve Change Plan downgrade covers AI Suite and Max plans; other plans go through support (s29)",
    "Annual billing: moving from monthly to annual is done by contacting Artlist, and monthly billing exists only for two plans (s28, s33)",
    "Who: a Team account's Admin controls the subscription, per the Terms (s32)",
    "Fees: Artlist charges nothing beyond the subscription price (s31); after the plan expires the account returns to Trial status (s30)",
    "Dropped a note about how pages were read"
   ]
  }
 },
 "delete_account": {
  "url": "https://artlist.io/",
  "difficulty": "hard",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/artlist",
 "json": "https://stackcut.io/exits/artlist.json",
 "evidence": {
  "packet_revision": "a6e85edb249b994bba3e8d5095562ba94740d89228c6b4966116aeaf79870c1e",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "artlist--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
