{
 "id": "apple_one",
 "name": "Apple One",
 "category": "other_digital",
 "website": "https://www.apple.com/apple-one/",
 "domains": [
  "apple.com"
 ],
 "summary": "Cancel Apple One in Settings, your name, Subscriptions (or at account.apple.com) at least a day before the monthly renewal; access lasts to the end of the paid cycle. When cancelling you can keep individual services, billed separately. Check iCloud storage first: over the limit, syncing and backups stop.",
 "routes": [
  {
   "channel": "direct_app",
   "label": "On iPhone or iPad",
   "applies_to": "Apple One Individual, Family and Premier plans billed to your Apple Account, cancelled on an iPhone or iPad",
   "who": "The Apple Account that pays for Apple One",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then tap Apple One",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription, and choose any individual subscriptions you want to keep",
     "expect": null
    }
   ],
   "confirm_by": "Apple One shows an expiration message in red, or no Cancel button, under Subscriptions",
   "effective": "You keep access until the end of the billing cycle you paid for",
   "notice": "Cancel at least a day before the monthly renewal date",
   "refund": "Apple's terms say all transactions are final, but you can ask for a refund at reportaproblem.apple.com (I'd like to, then Request a refund); some purchases might be eligible",
   "fees": null,
   "source_ids": [
    "s6",
    "s7",
    "s1",
    "s2",
    "s3",
    "s13",
    "s14",
    "s18"
   ]
  },
  {
   "channel": "direct_app",
   "label": "On a Mac",
   "applies_to": "Apple One billed to your Apple Account, cancelled on a Mac",
   "who": "The Apple Account that pays for Apple One",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the App Store and click your name at the bottom of the sidebar (or click Sign In)",
     "expect": null
    },
    {
     "do": "On the page that appears, click your name, and sign in to your Apple Account if asked",
     "expect": "Subscriptions"
    },
    {
     "do": "Click Subscriptions, then click Apple One",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription, and choose any individual subscriptions you want to keep",
     "expect": null
    }
   ],
   "confirm_by": "Apple One shows an expiration message in red, or no Cancel button, under Subscriptions",
   "effective": "You keep access until the end of the billing cycle you paid for",
   "notice": "Cancel at least a day before the monthly renewal date",
   "refund": "Apple's terms say all transactions are final, but you can ask for a refund at reportaproblem.apple.com (I'd like to, then Request a refund); some purchases might be eligible",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s7",
    "s1",
    "s3",
    "s13",
    "s14",
    "s18"
   ]
  },
  {
   "channel": "direct_web",
   "applies_to": "Apple One billed to your Apple Account, cancelled on the web",
   "who": "The Apple Account that pays for Apple One",
   "method": "self_serve",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "Go to account.apple.com, sign in, and follow the onscreen instructions to cancel Apple One",
     "expect": null
    }
   ],
   "confirm_by": "Apple One shows an expiration message, or no Cancel button, under Subscriptions",
   "effective": "You keep access until the end of the billing cycle you paid for",
   "notice": "Cancel at least a day before the monthly renewal date",
   "refund": "Apple's terms say all transactions are final, but you can ask for a refund at reportaproblem.apple.com (I'd like to, then Request a refund); some purchases might be eligible",
   "fees": null,
   "source_ids": [
    "s8",
    "s7",
    "s1",
    "s13",
    "s14",
    "s18"
   ]
  },
  {
   "channel": "carrier_or_isp",
   "applies_to": "Apple One received through a wireless carrier or other provider",
   "who": "The account holder with the carrier or provider",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Contact the wireless carrier or other provider that gives you Apple One and cancel with them",
     "expect": null
    }
   ],
   "confirm_by": "The carrier's or provider's own confirmation",
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s9"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch to a smaller plan: Individual is $21.95 a month, Family $27.95 and Premier $39.95 (Settings, your name, Subscriptions, Apple One, See All Plans)",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s10"
   ]
  },
  {
   "type": "downgrade",
   "what": "Cancel Apple One but keep only the individual subscriptions you use; they are billed separately",
   "evidence": "documented",
   "source_ids": [
    "s3"
   ]
  }
 ],
 "export": [
  {
   "data": "iCloud content above the storage you will have left",
   "how": "Download or remove content that exceeds your new storage amount before the Apple One storage ends",
   "format": null,
   "limits": "Only matters if you don't keep an iCloud+ plan with enough storage",
   "source_ids": [
    "s12",
    "s11"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing cycle you paid for",
  "data_kept": "Subscriptions you keep carry on where you left off, including Apple Music playlists and Apple TV queues",
  "you_lose": [
   "Every Apple One service you don't choose to keep",
   "Apple One's iCloud+ storage: if your data then exceeds your storage, iCloud stops syncing and backups don't complete"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "While cancelling, you're offered to select individual subscriptions to keep",
  "tips": [
   "Cancel at least a day before the monthly renewal date",
   "Check iCloud storage before cancelling: content over your remaining storage stops syncing and blocks backups",
   "Individual services you keep are billed separately",
   "On a free trial, cancel at least 24 hours before the trial ends to avoid the first charge"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.apple.com/apple-one/",
   "title": "Apple One (FAQ)",
   "publisher": "vendor",
   "quote": "You can cancel your subscription at any time at least a day before your monthly renewal date, and you will have access until the end of the billing cycle",
   "supports": "the notice and when access ends"
  },
  {
   "id": "s2",
   "url": "https://www.apple.com/apple-one/",
   "title": "Apple One (FAQ)",
   "publisher": "vendor",
   "quote": "you can cancel in Settings > Apple Account at least a day before your monthly renewal date.",
   "supports": "where to cancel"
  },
  {
   "id": "s3",
   "url": "https://www.apple.com/apple-one/",
   "title": "Apple One (FAQ)",
   "publisher": "vendor",
   "quote": "If you cancel your Apple One plan at any time, you'll have the opportunity to select any individual subscriptions you would like to keep, and you'll be billed separately",
   "supports": "keeping individual services, billed separately"
  },
  {
   "id": "s4",
   "url": "https://www.apple.com/apple-one/",
   "title": "Apple One (FAQ)",
   "publisher": "vendor",
   "quote": "Your subscriptions will all continue right where you left off — you won't lose customized content such as Apple Music playlists or Apple TV queues.",
   "supports": "what is kept"
  },
  {
   "id": "s5",
   "url": "https://www.apple.com/apple-one/",
   "title": "Apple One (FAQ)",
   "publisher": "vendor",
   "quote": "The Individual plan is $21.95 per month, the Family plan is $27.95 per month, and the Premier plan is $39.95 per month.",
   "supports": "plan prices"
  },
  {
   "id": "s6",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the iPhone and iPad steps"
  },
  {
   "id": "s7",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s8",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "To cancel a subscription billed by Apple: Go to account.apple.com. Follow the onscreen instructions.",
   "supports": "the web route"
  },
  {
   "id": "s9",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "Cancel a subscription you received through your wireless carrier or other provider Contact your wireless carrier or other provider for support.",
   "supports": "the carrier route"
  },
  {
   "id": "s10",
   "url": "https://support.apple.com/en-us/118448",
   "title": "Switch to a different subscription plan",
   "publisher": "vendor",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription that you want to change. Tap See All Plans, then follow the onscreen instructions to complete your purchase.",
   "supports": "how to switch plans"
  },
  {
   "id": "s11",
   "url": "https://support.apple.com/en-us/108318",
   "title": "Downgrade or cancel your iCloud+ plan",
   "publisher": "vendor",
   "quote": "If your iCloud storage exceeds your new storage plan capacity, iCloud won't sync or update your information, and iCloud backups won't complete.",
   "supports": "what happens when storage runs out"
  },
  {
   "id": "s12",
   "url": "https://support.apple.com/en-us/108318",
   "title": "Downgrade or cancel your iCloud+ plan",
   "publisher": "vendor",
   "quote": "Before you downgrade or cancel your iCloud+ plan, download or remove content that exceeds your new storage amount.",
   "supports": "what to download first"
  },
  {
   "id": "s13",
   "url": "https://www.apple.com/legal/internet-services/itunes/us/terms.html",
   "title": "Apple Media Services Terms and Conditions (B. Payments, Taxes, and Refunds)",
   "publisher": "vendor",
   "quote": "All Transactions are final.",
   "supports": "refunds"
  },
  {
   "id": "s14",
   "url": "https://support.apple.com/en-us/118223",
   "title": "Request a refund for apps or content that you bought from Apple",
   "publisher": "vendor",
   "quote": "Sign in to reportaproblem.apple.com. Tap or click \"I'd like to,\" then choose \"Request a refund.\"",
   "supports": "how to ask Apple for a refund"
  },
  {
   "id": "s15",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "On the page that appears, click your name.",
   "supports": "the Mac route account-navigation step; the same article documents the full sequence and s16 quotes subscription/cancel controls"
  },
  {
   "id": "s16",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "vendor",
   "quote": "Click Subscriptions. Click the subscription you'd like to cancel. Click Cancel Subscription.",
   "supports": "the Mac steps (finish)"
  },
  {
   "id": "s17",
   "url": "https://www.apple.com/legal/internet-services/itunes/us/terms.html",
   "title": "Apple Media Services Terms and Conditions (I. Subscriptions)",
   "publisher": "vendor",
   "quote": "If you decide to unsubscribe from a Subscription before we start charging your payment method, cancel the Subscription at least twenty-four (24) hours before the free trial ends.",
   "supports": "cancelling before a free trial ends"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118223",
   "title": "Request a refund for apps or content that you bought from Apple",
   "publisher": "vendor",
   "quote": "Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund.",
   "supports": "refunds are possible but not guaranteed"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Apple's pages don't say what happens to the iCloud storage included in Apple One when it is cancelled; the storage warning comes from Apple's iCloud+ downgrade page",
   "Which carriers or providers bundle Apple One is not listed on Apple's pages",
   "Whether family members lose shared services at the same moment as the organizer is not stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "Added a Mac route (App Store, your name, Subscriptions) from Apple's cancel page; labelled the iPhone/iPad route",
    "Refund: added Apple's refund request at reportaproblem.apple.com alongside 'all transactions are final'",
    "Re-copied the keep-individual-services quote so it includes 'billed separately'",
    "Added a tip to cancel a free trial at least 24 hours before it ends (Apple Media Services Terms)",
    "Scoped October 6 source review: current Apple Mac instructions support the route, but the older stitched s15 quote is not an exact current excerpt. Replaced it with a short exact phrase; no route or original checked_on refresh claimed."
   ]
  }
 },
 "delete_account": {
  "url": "https://support.apple.com/en-us/HT208504",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/apple_one",
 "json": "https://stackcut.io/exits/apple_one.json",
 "evidence": {
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  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
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   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "apple-one--direct-app--r1",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
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     "next_check_on": "2026-10-29"
    }
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   {
    "route_id": "apple-one--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
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     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "apple-one--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "apple-one--carrier-or-isp--r4",
    "channel": "carrier_or_isp",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}