{
 "id": "anthropic_api",
 "name": "Anthropic API (Claude Developer Platform)",
 "category": "developer_tools",
 "website": "https://platform.claude.com",
 "domains": [
  "platform.claude.com",
  "anthropic.com"
 ],
 "summary": "No cancel button exists for API billing: turn off auto-reload in Settings > Billing and stop calling the API, or pay any balance and delete the Console organization. Credits are non-refundable and expire after a year. The Commercial Terms can also be ended by written notice.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Prepaid API credits (Console)",
   "applies_to": "Console organizations that buy prepaid usage credits, including auto-reload purchases",
   "who": "A Console user with the Admin or Billing role manages billing; the help center doesn't name a role for auto-reload specifically",
   "method": "self_serve",
   "start_url": "https://platform.claude.com/settings/billing",
   "steps": [
    {
     "do": "Open Settings > Billing in the Console",
     "expect": "Auto-reload"
    },
    {
     "do": "Click Edit in the Auto-reload section and toggle auto-reload off",
     "expect": null
    },
    {
     "do": "Stop sending API requests. Once the credit balance runs out, the API and playground stop working until you add more",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Auto-reload stops buying credits as soon as it is off. Remaining credits can still be used until they run out or expire",
   "notice": null,
   "refund": "All credit purchases are non-refundable. Credits expire one year from the purchase date, and the expiration date can't be extended",
   "fees": null,
   "source_ids": [
    "s1",
    "s3",
    "s4",
    "s5",
    "s6",
    "s24",
    "s25"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete the Console organization",
   "applies_to": "The whole Console organization, including every member and its API keys",
   "who": "Console Admins can request it from Settings > Organization. The privacy article says organization deletion must be requested by the Primary Owner",
   "method": "self_serve",
   "start_url": "https://platform.claude.com/settings/organization",
   "steps": [
    {
     "do": "Pay any outstanding balance first from Settings > Billing",
     "expect": null
    },
    {
     "do": "Sign in as a Console Admin, open Settings > Organization and click Delete organization",
     "expect": "Acknowledge & continue"
    },
    {
     "do": "Click Acknowledge & continue, type the confirmation text the modal asks for, then click Delete this organization",
     "expect": "Organization deleted"
    },
    {
     "do": "If the flow says the organization can't be deleted this way, contact Anthropic Support",
     "expect": null
    }
   ],
   "confirm_by": "An \"Organization deleted\" confirmation appears in the upper right corner of the screen",
   "effective": "On confirmation, for every user in the organization. Support can restore account data within seven days of deletion; after that it can't be reversed",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s21",
    "s26",
    "s27"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Written notice under the Commercial Terms",
   "applies_to": "Any organization using the API under Anthropic's Commercial Terms of Service, including organizations billed monthly in arrears",
   "who": "The customer organization",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Send written notice that you are terminating the Commercial Terms to notices@anthropic.com",
     "expect": null
    },
    {
     "do": "Pay fees your account has incurred; monthly-billed organizations receive a Stripe invoice at the end of each calendar month",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Either party can terminate at any time for convenience with Notice. After termination, the customer can no longer access the Services",
   "notice": "Written Notice, sent to notices@anthropic.com. The terms require 30 days' prior Notice only when Anthropic terminates for convenience",
   "refund": "All credit purchases are non-refundable",
   "fees": "The customer is responsible for fees its account incurred, at the rates on the Model Pricing Page",
   "source_ids": [
    "s2",
    "s5",
    "s14",
    "s15",
    "s17",
    "s18",
    "s28"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "discount_program",
   "what": "Run non-urgent work through the Batch API: a 50% discount on both input and output tokens",
   "evidence": "documented",
   "source_ids": [
    "s29"
   ]
  },
  {
   "type": "discount_program",
   "what": "Use prompt caching to reuse repeated context across calls at a fraction of the standard input price",
   "evidence": "documented",
   "source_ids": [
    "s30"
   ]
  },
  {
   "type": "downgrade",
   "what": "Move simple tasks to a cheaper model: Haiku for simple tasks, Sonnet for most production workloads, Opus only for the most complex reasoning",
   "evidence": "documented",
   "source_ids": [
    "s31"
   ]
  },
  {
   "type": "bundle",
   "what": "If you pay for a Max or Team plan, link one Console organization to it to receive monthly API credits; unused credits expire at the end of each billing cycle",
   "evidence": "documented",
   "source_ids": [
    "s32",
    "s33",
    "s35"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "Deleting the organization ends access for every user in it. For prepaid use, calls stop when the balance runs out. Ending the Commercial Terms ends access to the Services",
  "data_kept": "Inputs and outputs are deleted within 30 days of receipt or generation by default, with exceptions such as files kept under your control (Files API). Support can restore a deleted organization's account data within seven days",
  "you_lose": [
   "Unused credits, which expire if you close your account and cannot be recovered",
   "Access for every member of the organization",
   "The organization's account data after the seven-day restore window"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Turning off auto-reload is the step that stops new credit purchases; the help center describes no separate cancel button for prepaid API use",
   "Deleting the organization affects every user in it, so tell them first, and back up anything you need",
   "Pay any outstanding balance before you can delete the organization",
   "If the Console organization gets monthly API credits from a Max or Team plan, cancelling that plan stops new credits; credits already issued stay usable until they expire"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "Claude API and playground usage is billed through prepaid usage credits.",
   "supports": "how API usage is billed"
  },
  {
   "id": "s2",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "Some organizations are billed monthly in arrears instead of buying credits upfront.",
   "supports": "monthly billing for some organizations"
  },
  {
   "id": "s3",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "Toggle auto-reload on or off.",
   "supports": "turning auto-reload off"
  },
  {
   "id": "s4",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "If you run out of credits, you can no longer call the API or use the playground until you add more.",
   "supports": "what happens when credits run out"
  },
  {
   "id": "s5",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "All credit purchases are non-refundable.",
   "supports": "credit purchases are not refunded"
  },
  {
   "id": "s6",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "Credits expire one year from the purchase date, and the expiration date can't be extended.",
   "supports": "credit expiry"
  },
  {
   "id": "s7",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "Only Console Admins can request deletion.",
   "supports": "who can delete from the Console"
  },
  {
   "id": "s8",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "You must pay this outstanding balance before you're able to move forward with the deletion process.",
   "supports": "an outstanding balance blocks deletion"
  },
  {
   "id": "s9",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "Deletion affects all users within the organization, so ensure they are notified prior to deletion.",
   "supports": "every member is affected"
  },
  {
   "id": "s10",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "this action cannot be reversed after seven days",
   "supports": "the seven-day window to restore"
  },
  {
   "id": "s11",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "You will see an \"Organization deleted\" confirmation in the upper right corner of your screen.",
   "supports": "how to confirm deletion"
  },
  {
   "id": "s12",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "Delete this organization",
   "supports": "the final button"
  },
  {
   "id": "s13",
   "url": "https://support.claude.com/en/articles/16608069-understanding-your-claude-api-invoices",
   "title": "Understanding your Claude API invoices",
   "publisher": "vendor",
   "quote": "Invoices are also available in the Console to users with the Admin or Billing role",
   "supports": "who can view invoices"
  },
  {
   "id": "s14",
   "url": "https://www.anthropic.com/legal/commercial-terms",
   "title": "Commercial Terms of Service",
   "publisher": "vendor",
   "quote": "These Terms start on the Effective Date and continue until terminated",
   "supports": "the standard terms have no fixed term"
  },
  {
   "id": "s15",
   "url": "https://www.anthropic.com/legal/commercial-terms",
   "title": "Commercial Terms of Service",
   "publisher": "vendor",
   "quote": "Each party may terminate these Terms at any time for convenience with Notice, except Anthropic must provide 30 days prior Notice.",
   "supports": "either party can terminate for convenience; only Anthropic must give 30 days"
  },
  {
   "id": "s17",
   "url": "https://www.anthropic.com/legal/commercial-terms",
   "title": "Commercial Terms of Service",
   "publisher": "vendor",
   "quote": "any Notices provided under these Terms may be delivered electronically to the address provided to Anthropic if to Customer; and to notices@anthropic.com if to Anthropic",
   "supports": "where to send notice"
  },
  {
   "id": "s18",
   "url": "https://www.anthropic.com/legal/commercial-terms",
   "title": "Commercial Terms of Service",
   "publisher": "vendor",
   "quote": "Customer is responsible for fees incurred by its account, at the rates specified on the Model Pricing Page",
   "supports": "fees follow the model pricing"
  },
  {
   "id": "s19",
   "url": "https://www.anthropic.com/legal/credit-terms",
   "title": "Supplemental Credits Terms",
   "publisher": "vendor",
   "quote": "Credits will also automatically expire if Customer closes its Anthropic account and cannot be recovered.",
   "supports": "unused credits expire when the account closes"
  },
  {
   "id": "s20",
   "url": "https://www.anthropic.com/legal/credit-terms",
   "title": "Supplemental Credits Terms",
   "publisher": "vendor",
   "quote": "Credits are not legal tender or currency of any kind and have no cash value.",
   "supports": "credits have no cash value"
  },
  {
   "id": "s21",
   "url": "https://privacy.claude.com/en/articles/7996865-deleting-commercial-anthropic-accounts",
   "title": "Deleting commercial Anthropic accounts",
   "publisher": "vendor",
   "quote": "Note that organization level account deletion requests must be made by your accounts Primary Owner.",
   "supports": "who must request organization deletion"
  },
  {
   "id": "s22",
   "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data",
   "title": "How long do you store my organization's data?",
   "publisher": "vendor",
   "quote": "we automatically delete inputs and outputs on our backend within 30 days of receipt or generation",
   "supports": "API inputs and outputs are kept up to 30 days"
  },
  {
   "id": "s23",
   "url": "https://privacy.claude.com/en/articles/7996875-can-you-delete-data-that-i-sent-via-api",
   "title": "Can you delete data that I sent via API?",
   "publisher": "vendor",
   "quote": "For paid API customers, we do not support ad hoc deletion.",
   "supports": "no self-serve deletion of API data"
  },
  {
   "id": "s24",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "On the Billing page, click \"Edit\" in the Auto-reload section.",
   "supports": "where auto-reload is turned off"
  },
  {
   "id": "s25",
   "url": "https://support.claude.com/en/articles/8977456-how-do-i-pay-for-my-claude-api-usage",
   "title": "How do I pay for my Claude API usage?",
   "publisher": "vendor",
   "quote": "Log in to the Console with an Admin or Billing role.",
   "supports": "roles that manage billing"
  },
  {
   "id": "s26",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "There are some scenarios where you will need to contact our team to delete your account.",
   "supports": "some organizations need Support to delete"
  },
  {
   "id": "s27",
   "url": "https://support.claude.com/en/articles/10366376-how-can-i-delete-my-claude-console-account",
   "title": "How can I delete my Claude Console account?",
   "publisher": "vendor",
   "quote": "our Support team can restore your account data within seven days of deletion",
   "supports": "the seven-day restore window"
  },
  {
   "id": "s28",
   "url": "https://www.anthropic.com/legal/commercial-terms",
   "title": "Commercial Terms of Service",
   "publisher": "vendor",
   "quote": "Upon termination, Customer may no longer access the Services.",
   "supports": "access ends on termination"
  },
  {
   "id": "s29",
   "url": "https://platform.claude.com/docs/en/about-claude/pricing",
   "title": "Pricing (Claude API docs)",
   "publisher": "vendor",
   "quote": "The Batch API allows asynchronous processing of large volumes of requests with a 50% discount on both input and output tokens.",
   "supports": "Batch API discount"
  },
  {
   "id": "s30",
   "url": "https://platform.claude.com/docs/en/about-claude/pricing",
   "title": "Pricing (Claude API docs)",
   "publisher": "vendor",
   "quote": "Prompt caching reduces costs and latency by reusing previously processed portions of your prompt across API calls.",
   "supports": "prompt caching lowers cost"
  },
  {
   "id": "s31",
   "url": "https://platform.claude.com/docs/en/about-claude/pricing",
   "title": "Pricing (Claude API docs)",
   "publisher": "vendor",
   "quote": "Choose Haiku for simple tasks, Sonnet for most production workloads, and Opus for the most complex reasoning",
   "supports": "choosing a cheaper model"
  },
  {
   "id": "s32",
   "url": "https://support.claude.com/en/articles/17154008-monthly-api-credits-for-max-and-team-plans",
   "title": "Monthly API credits for Max and Team plans",
   "publisher": "vendor",
   "quote": "Available on Max and Team plans, including discounted Team plans.",
   "supports": "which plans include monthly API credits"
  },
  {
   "id": "s33",
   "url": "https://support.claude.com/en/articles/17154008-monthly-api-credits-for-max-and-team-plans",
   "title": "Monthly API credits for Max and Team plans",
   "publisher": "vendor",
   "quote": "To claim your credit, you link a Claude Console organization to your plan.",
   "supports": "credits go to a linked Console organization"
  },
  {
   "id": "s34",
   "url": "https://support.claude.com/en/articles/17154008-monthly-api-credits-for-max-and-team-plans",
   "title": "Monthly API credits for Max and Team plans",
   "publisher": "vendor",
   "quote": "New credits stop. Credits you already have stay usable until they expire.",
   "supports": "what happens to plan credits when the plan ends"
  },
  {
   "id": "s35",
   "url": "https://support.claude.com/en/articles/17154008-monthly-api-credits-for-max-and-team-plans",
   "title": "Monthly API credits for Max and Team plans",
   "publisher": "vendor",
   "quote": "Unused credits expire at the end of each billing cycle.",
   "supports": "plan credits don't roll over"
  },
  {
   "id": "s36",
   "url": "https://privacy.claude.com/en/articles/7996866-how-long-do-you-store-my-organization-s-data",
   "title": "How long do you store my organization's data?",
   "publisher": "vendor",
   "quote": "When you use a service with longer retention under your control (e.g. Files API)",
   "supports": "files kept under your control are an exception"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The help center doesn't describe a cancel step for prepaid API use; turning off auto-reload and deleting the organization are the documented controls",
   "The help center and privacy article give different routes for deleting an API organization (Console Admins from Settings > Organization, or the Primary Owner through Support); confirm which applies to your account",
   "Whether usage after closing is invoiced, and what a final invoice looks like, isn't documented",
   "Negotiated enterprise agreements can set their own term, notice and fees, and aren't public",
   "Self-serve data export isn't documented for API organizations; the export help covers Team and Enterprise plans",
   "Removing a saved card isn't documented; the help center covers changing it"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Billing route: Admin or Billing role manages billing; auto-reload is turned off with Edit in the Auto-reload section",
    "Delete route: dropped 'immediately' (not stated); added the Support fallback when self-service deletion isn't allowed",
    "Commercial Terms route: the customer can terminate at any time for convenience by written notice to notices@anthropic.com (the 30 days apply only to Anthropic); access ends on termination",
    "Credit-terms quote replaced: the old quote didn't say what it was cited for",
    "Added ways to pay less: Batch API (50% off), prompt caching, cheaper models, and monthly API credits included with Max and Team plans",
    "Data kept: noted the Files API exception to 30-day deletion"
   ]
  }
 },
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 "license": "CC-BY-4.0",
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