{
 "id": "amazon_prime",
 "name": "Amazon Prime",
 "category": "shopping_memberships",
 "website": "https://www.amazon.com",
 "domains": [
  "amazon.com"
 ],
 "summary": "On Amazon.com open Accounts & Lists, then Prime Membership, Manage Membership and End Membership (in the app: Profile, then Manage Prime Membership), and keep following the on-screen prompts. Gotcha: End Membership starts the flow rather than finishing it, and perks like free Grubhub+ end with Prime.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Prime memberships managed on Amazon.com",
   "who": "The Prime member, signed in to their Amazon account",
   "method": "self_serve",
   "start_url": "https://www.amazon.com/gp/primecentral",
   "steps": [
    {
     "do": "On Amazon.com, hover over Accounts & Lists and select Prime Membership",
     "expect": "Manage Membership"
    },
    {
     "do": "Hover over Manage Membership at the top right and choose End Membership",
     "expect": "on-screen instructions to continue cancelling"
    },
    {
     "do": "Follow the on-screen instructions until the cancellation is complete",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s12"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Prime memberships managed in the Amazon Shopping app",
   "who": "The Prime member, signed in to the Amazon Shopping app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Amazon Shopping app and tap the Profile button (the person silhouette) at the bottom",
     "expect": "Manage Prime Membership"
    },
    {
     "do": "Scroll down and select Manage Prime Membership",
     "expect": "Manage Membership"
    },
    {
     "do": "Open the Manage Membership drop-down and press the Manage Membership button",
     "expect": "End Membership"
    },
    {
     "do": "Press End Membership and follow the on-screen instructions",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s6",
    "s12"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Pay $139 a year instead of $14.99 a month",
   "evidence": "documented",
   "source_ids": [
    "s9"
   ]
  },
  {
   "type": "discount_program",
   "what": "Prime Access: $6.99 a month for qualifying government assistance recipients (such as SNAP EBT and Medicaid) and income-verified customers",
   "evidence": "documented",
   "source_ids": [
    "s10"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Prime for Young Adults: $7.49 a month or $69 a year for members enrolled in two- or four-year colleges",
   "evidence": "documented",
   "source_ids": [
    "s11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": null,
  "data_kept": null,
  "you_lose": [
   "Prime Video included with Prime",
   "Prime-exclusive deals, including Prime Day",
   "Fast, free Prime delivery",
   "The free Grubhub+ membership that comes with Prime"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "End Membership starts the cancellation; follow the on-screen instructions after it to finish",
   "Under a September 2025 FTC settlement, Amazon must offer an easy way to cancel Prime, using the same method you used to sign up",
   "Cancelling Prime also ends Prime perks such as the free Grubhub+ membership"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Hover over the Accounts & Lists menu on the top-right of the window, then select the Prime Membership option.",
   "supports": "where the web flow starts"
  },
  {
   "id": "s2",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Hover over the Manage Membership section at the top-right of the screen, then tap the End Membership button.",
   "supports": "the End Membership step on the web"
  },
  {
   "id": "s3",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Follow the on-screen instructions to proceed to canceling your Prime subscription.",
   "supports": "that more screens follow End Membership"
  },
  {
   "id": "s4",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "On the bottom of the screen, tap the Profile button, which looks like a silhouette of a person.",
   "supports": "where the app flow starts"
  },
  {
   "id": "s5",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Scroll down and select Manage Prime Membership. Press on the Manage Membership drop-down menu, and press the Manage Membership button in that menu.",
   "supports": "the app menu names"
  },
  {
   "id": "s6",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Press on the End Membership button. Follow the on-screen instructions to proceed to canceling your Prime subscription.",
   "supports": "the last app steps"
  },
  {
   "id": "s7",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Below is a quick overview of what you’ll be missing out on if you cancel.",
   "supports": "the benefits lost on cancelling (Prime Video, deals events, delivery)"
  },
  {
   "id": "s8",
   "url": "https://www.aboutamazon.com/news/retail/how-to-cancel-amazon-prime-membership",
   "title": "How to cancel your Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Every Prime membership comes with free Grubhub+ —a $120 value per year—as part of their Prime membership",
   "supports": "that Grubhub+ comes with Prime"
  },
  {
   "id": "s9",
   "url": "https://www.aboutamazon.com/news/retail/amazon-prime-discounted-membership",
   "title": "How to know if you qualify for a discounted Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "For $14.99 per month, or $139 per year, Prime offers fast, free delivery on millions of items",
   "supports": "monthly and annual prices"
  },
  {
   "id": "s10",
   "url": "https://www.aboutamazon.com/news/retail/amazon-prime-discounted-membership",
   "title": "How to know if you qualify for a discounted Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Prime Access offers highly discounted Prime membership—just $6.99 per month, after a 30-day free trial—for qualifying government assistance recipients and income-verified customers, including SNAP EBT and Medicaid.",
   "supports": "Prime Access price and eligibility"
  },
  {
   "id": "s11",
   "url": "https://www.aboutamazon.com/news/retail/amazon-prime-discounted-membership",
   "title": "How to know if you qualify for a discounted Prime membership (Amazon News)",
   "publisher": "vendor",
   "quote": "Prime for Young Adults —another discounted membership—is $7.49 per month or $69 per year (after a free 6-month trial) for members enrolled in two or four-year colleges.",
   "supports": "Prime for Young Adults price and eligibility"
  },
  {
   "id": "s12",
   "url": "https://www.ftc.gov/news-events/news/press-releases/2025/09/ftc-secures-historic-25-billion-settlement-against-amazon",
   "title": "FTC Secures Historic $2.5 Billion Settlement Against Amazon",
   "publisher": "regulator",
   "quote": "creating an easy way for consumers to cancel Prime, using the same method that consumers used to sign up. The process cannot be difficult, costly, or time-consuming",
   "supports": "the settlement's cancellation requirements"
  },
  {
   "id": "s13",
   "url": "https://www.ftc.gov/news-events/news/press-releases/2025/09/ftc-secures-historic-25-billion-settlement-against-amazon",
   "title": "FTC Secures Historic $2.5 Billion Settlement Against Amazon",
   "publisher": "regulator",
   "quote": "Amazon also created a complex and difficult process for consumers seeking to cancel their Prime subscription, with the goal of preventing consumers from cancelling Prime.",
   "supports": "background: the FTC's allegation about the earlier cancel flow"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Amazon's help pages (End Your Prime Membership, Prime Terms) couldn't be checked, so the steps come from Amazon's own news site (aboutamazon.com) and aren't confirmed in Amazon's help center",
   "When Prime benefits end after cancelling, and any refund for unused benefits, could not be confirmed",
   "How Amazon confirms a cancellation (email or status) could not be confirmed",
   "Whether Prime can be billed through Apple, Google Play, a phone carrier or another partner, and how to cancel it then",
   "Any pause option or retention offers in the current flow, and what Amazon keeps after cancelling",
   "Prime prices and the Prime Access and Prime for Young Adults terms come from an Amazon news article last updated in December 2023; current prices couldn't be checked on amazon.com",
   "The cancel steps come from an Amazon news article last updated in July 2025, before the September 2025 FTC settlement required an easier cancel flow; the current screens may differ"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Web and app steps, lost benefits, the FTC settlement tip and pay_less quotes re-confirmed on aboutamazon.com and ftc.gov (all 13 quotes found)",
    "Amazon's help pages (Prime Terms) couldn't be re-checked either, so when access ends, refunds and confirmation stay unconfirmed",
    "Added to unverified: pay_less prices date from a December 2023 article; the cancel steps predate the FTC settlement"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.amazon.com/privacy/data-deletion",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/amazon_prime",
 "json": "https://stackcut.io/exits/amazon_prime.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Amazonプライムの解約（退会）方法",
   "page": "https://stackcut.io/ja/cancel/amazon_prime",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "Amazon Prime kündigen",
   "page": "https://stackcut.io/de/cancel/amazon_prime",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar o Amazon Prime",
   "page": "https://stackcut.io/pt-br/cancel/amazon_prime",
   "checked_on": "2026-10-05"
  },
  {
   "language": "es",
   "market": "MX",
   "title": "Cómo cancelar Amazon Prime",
   "page": "https://stackcut.io/es/cancel/amazon_prime",
   "checked_on": "2026-10-05"
  },
  {
   "language": "nl",
   "market": "NL",
   "title": "Amazon Prime opzeggen",
   "page": "https://stackcut.io/nl/cancel/amazon_prime",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "07b198986b545a3ccf0de57977b6de583ff275a8d035718e1f8b286c3163e5a5",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "amazon-prime--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "amazon-prime--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}