{
 "id": "amazon_music",
 "name": "Amazon Music Unlimited",
 "category": "music_audio",
 "website": "https://www.amazon.com/music/unlimited",
 "domains": [
  "amazon.com",
  "music.amazon.com"
 ],
 "summary": "Turn off Amazon Music Unlimited's auto-renewal in your Amazon account under My Account; if you subscribed through iTunes, cancel in Apple subscriptions at least 24 hours before the period ends. Prime members keep ad-free music on shuffle play. Exact steps on Amazon's site are not confirmed.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Amazon Music Unlimited billed by Amazon",
   "who": "The Amazon account holder (sign in)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to your Amazon account, go to My Account, and turn off auto-renewal for Amazon Music Unlimited",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Amazon Music Unlimited bought through iTunes in the Amazon Music iOS app, where available",
   "who": "The Apple Account that pays for the membership",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then tap Amazon Music Unlimited",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message, or no Cancel button, in Subscriptions",
   "effective": "Turning off auto-renewal stops the next monthly renewal",
   "notice": "Turn off auto-renewal at least 24 hours before the end of the current membership period",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s2",
    "s3",
    "s1",
    "s4",
    "s5"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Amazon Music's free tier: listen to music and podcasts with ads, no credit card required",
   "evidence": "documented",
   "source_ids": [
    "s6"
   ]
  },
  {
   "type": "bundle",
   "what": "With a Prime membership, Amazon Music's Prime tier includes all the music and top podcasts ad-free at no additional cost, but plays music in shuffle (picking any song needs Unlimited)",
   "evidence": "documented",
   "source_ids": [
    "s6",
    "s9",
    "s10",
    "s11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": null,
  "data_kept": null,
  "you_lose": [
   "Picking any of 100 million songs on demand, and audiobooks from Audible; without Prime, also ad-free music and top podcasts"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Turn off auto-renewal at least 24 hours before the membership period ends",
   "Prime members keep Amazon Music's ad-free Prime tier after leaving Unlimited"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "You can manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes.",
   "supports": "where to turn off auto-renewal"
  },
  {
   "id": "s2",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "If you subscribe to Amazon Music Unlimited via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase",
   "supports": "Apple billing exists"
  },
  {
   "id": "s3",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "your membership will automatically renew monthly unless auto-renewal is turned off at least 24-hours before the end of the then current membership period.",
   "supports": "the notice needed before renewal"
  },
  {
   "id": "s4",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s5",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s6",
   "url": "https://play.google.com/store/apps/details?id=com.amazon.mp3&hl=en_US&gl=US",
   "title": "Amazon Music on Google Play (developer's listing)",
   "publisher": "vendor",
   "quote": "Listen free to music and podcasts with ads—no credit card required. Prime members can enjoy all the music + top podcasts ad-free.",
   "supports": "the free tier and the Prime tier"
  },
  {
   "id": "s7",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "Get 100 million songs on-demand, ad-free top podcasts, and audiobooks from Audible with Amazon Music Unlimited.",
   "supports": "what Unlimited adds, so what you lose"
  },
  {
   "id": "s8",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "Your Amazon purchases are stored for free in the Amazon cloud",
   "supports": "the listing describes purchased MP3/AutoRip music and says Amazon purchases are stored free in its cloud; post-cancellation access is not stated"
  },
  {
   "id": "s9",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "Included with your Prime membership at no additional cost: • All the music ad-free • The largest catalog of ad-free top podcasts",
   "supports": "the Prime tier costs nothing extra and keeps music and top podcasts ad-free"
  },
  {
   "id": "s10",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "Discover new music and podcasts based on your likes • Shuffle play any artist, album, or playlist",
   "supports": "the Prime tier plays music in shuffle"
  },
  {
   "id": "s11",
   "url": "https://apps.apple.com/us/app/amazon-music-songs-podcasts/id510855668",
   "title": "Amazon Music on the App Store (developer's listing)",
   "publisher": "vendor",
   "quote": "Unlimited access to 100 million songs • Pick and play any song, ad-free",
   "supports": "picking any song is an Unlimited feature"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Amazon's own help pages couldn't be checked, so the exact cancel steps on Amazon, when access ends, refunds and the Prime-member price aren't confirmed",
   "Google Play, carrier and Alexa or Echo (single-device plan) routes could not be checked for the same reason",
   "Data export is not documented on pages we could read",
   "Amazon's listing says purchased MP3 and AutoRip music is stored in its cloud, but the pages checked do not state whether it remains accessible after Amazon Music Unlimited is cancelled"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "partial",
   "notes": [
    "Summary: the 24-hour rule is stated for iTunes billing; Prime keeps ad-free music on shuffle play (s3, s10)",
    "pay_less Prime tier: at no additional cost, shuffle play only, picking any song needs Unlimited (s9, s10, s11)",
    "you_lose: Prime members keep ad-free music and top podcasts (s6, s9)",
    "s8 re-copied to cover MP3 and AutoRip purchases",
    "Amazon's own help pages couldn't be re-checked, so the Amazon-billed route stays unconfirmed; level stays partial",
    "Scoped October 6 source review: listing storage claim does not establish post-cancellation purchase access. Removed that retention assertion; original checked_on preserved."
   ]
  }
 },
 "delete_account": {
  "url": "https://www.amazon.com/privacy/data-deletion",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/amazon_music",
 "json": "https://stackcut.io/exits/amazon_music.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Amazon Music Unlimitedの解約方法",
   "page": "https://stackcut.io/ja/cancel/amazon_music",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "Amazon Music kündigen",
   "page": "https://stackcut.io/de/cancel/amazon_music",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar o Amazon Music Unlimited",
   "page": "https://stackcut.io/pt-br/cancel/amazon_music",
   "checked_on": "2026-10-05"
  },
  {
   "language": "es",
   "market": "MX",
   "title": "Cómo cancelar Amazon Music Unlimited",
   "page": "https://stackcut.io/es/cancel/amazon_music",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "1cb41cc641aa5a6c90eff1e41d3532ea09ba3e94427b05602e155552ca57ad93",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "amazon-music--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "amazon-music--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}