{
 "id": "alteryx",
 "name": "Alteryx",
 "category": "productivity",
 "website": "https://www.alteryx.com",
 "domains": [
  "alteryx.com"
 ],
 "summary": "Alteryx documents no self-serve cancel: licenses run for the term in your Order Form (or a reseller's paperwork), and fees are non-refundable. When a term ends you must remove all copies of the software, and Alteryx deletes your content in its cloud products.",
 "routes": [
  {
   "channel": "sales_contract",
   "label": "Order Form under the EULA",
   "applies_to": "Licenses and cloud products bought from Alteryx under an Order Form that references the End User License Agreement (all editions are sold through Contact Sales)",
   "who": "The customer that signed the Order Form",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Open your Order Form and find the license term and its end date: the EULA limits the term to what the Order Form specifies",
     "expect": null
    },
    {
     "do": "Before that date, tell your Alteryx sales contact you won't renew; Alteryx's public pages don't describe a renewal or non-renewal process",
     "expect": null
    },
    {
     "do": "For a formal notice under the EULA (for example a material breach Alteryx hasn't cured within 30 days), send it in writing to Alteryx, Inc., 3347 Michelson Drive, Suite 400, Irvine, CA 92612, USA",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The end of the license term in your Order Form, or earlier termination under the EULA",
   "notice": null,
   "refund": "All fees are non-refundable, except where the EULA provides a pro-rata refund (for example when Alteryx ends a defective product under its warranty remedy)",
   "fees": "When the EULA terminates, all undisputed fees, including those not yet invoiced, become due and payable on the termination date",
   "source_ids": [
    "s4",
    "s13",
    "s19",
    "s6",
    "s14",
    "s15",
    "s3",
    "s16",
    "s1",
    "s2",
    "s17",
    "s18"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Bought through a reseller",
   "applies_to": "Licenses bought through a reseller, where the license term is set by your purchasing documentation with that reseller and payment terms are agreed separately with the reseller",
   "who": "The customer",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Read the purchasing documentation you received from your reseller to find the license term",
     "expect": null
    },
    {
     "do": "Ask your reseller how to end or not renew the license, since the reseller sold it to you",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s5",
    "s20"
   ]
  }
 ],
 "pay_less": [],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the license term in your Order Form, or earlier termination; after that you must remove all copies of the software",
  "data_kept": "For cloud products, Alteryx has no obligation to keep or provide your content after the term ends and will delete it from its cloud products; no time frame is published",
  "you_lose": [
   "Use of the purchased software once the agreement expires or ends",
   "Copies of the software, though you may keep copies of any Results",
   "Content stored in Alteryx's cloud products"
  ]
 },
 "agent_notes": {
  "sign_in_needed": null,
  "phone_or_chat_only": null,
  "retention_step": null,
  "tips": [
   "The license end date is in your Order Form (or your reseller's paperwork), so check it before the term ends",
   "Save anything you need from Alteryx's cloud products before the term ends: Alteryx has no obligation to provide it afterwards",
   "On expiration or termination you must remove all copies of the software, but you may keep copies of any Results"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "All undisputed fees",
   "supports": "the fee section covers undisputed fees"
  },
  {
   "id": "s2",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "become immediately due and payable",
   "supports": "undisputed fees become due immediately"
  },
  {
   "id": "s3",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "all fees are non-refundable",
   "supports": "fees are non-refundable under the payment section"
  },
  {
   "id": "s4",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "limited as specified in the Order",
   "supports": "the license term is set in the Order Form"
  },
  {
   "id": "s5",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "in the Purchasing Documentation",
   "supports": "reseller purchases use the purchasing documentation for the term"
  },
  {
   "id": "s6",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "fails to cure such breach within thirty (30) days",
   "supports": "a material breach needs a 30-day cure before termination"
  },
  {
   "id": "s7",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "Upon expiration or termination of this Agreement",
   "supports": "removing copies happens on expiration or termination"
  },
  {
   "id": "s8",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "You agree to remove all copies",
   "supports": "you must remove all copies of the software"
  },
  {
   "id": "s9",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "may retain copies of any Results",
   "supports": "you may keep copies of Results"
  },
  {
   "id": "s12",
   "url": "https://www.alteryx.com/platform/pricing",
   "title": "Alteryx One pricing",
   "publisher": "vendor",
   "quote": "billed annually",
   "supports": "the Starter edition is billed annually"
  },
  {
   "id": "s13",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "The term of Your license under this Agreement",
   "supports": "the license term clause (limited as the Order Form specifies)"
  },
  {
   "id": "s14",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "Any notice hereunder shall be in writing.",
   "supports": "notices must be written"
  },
  {
   "id": "s15",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "If to Alteryx, such notice shall be sent to Alteryx, Inc. at 3347 Michelson Drive, Suite 400, Irvine, CA 92612, USA",
   "supports": "where notices to Alteryx go"
  },
  {
   "id": "s16",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "provide a pro-rata refund",
   "supports": "the warranty and infringement remedies include a pro-rata refund"
  },
  {
   "id": "s17",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "not yet invoiced",
   "supports": "fees not yet invoiced are included"
  },
  {
   "id": "s18",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "due and payable upon the date of termination",
   "supports": "fees fall due on the termination date"
  },
  {
   "id": "s19",
   "url": "https://www.alteryx.com/platform/pricing",
   "title": "Alteryx One pricing",
   "publisher": "vendor",
   "quote": "Contact Sales",
   "supports": "Professional and Enterprise editions are bought through sales"
  },
  {
   "id": "s20",
   "url": "https://www.alteryx.com/end-user-license-agreement",
   "title": "End User License Agreement",
   "publisher": "vendor",
   "quote": "payment and delivery terms for the Purchased Products must be established separately and independently",
   "supports": "reseller payment terms are agreed with the reseller"
  },
  {
   "id": "s21",
   "url": "https://www.alteryx.com/wp-content/uploads/media/legal/gated/la-deploy.pdf",
   "title": "Alteryx Deployment Terms",
   "publisher": "vendor",
   "quote": "Alteryx will have no obligation to maintain or provide any Customer Content upon termination or expiration",
   "supports": "no obligation to keep cloud content after the term"
  },
  {
   "id": "s22",
   "url": "https://www.alteryx.com/wp-content/uploads/media/legal/gated/la-deploy.pdf",
   "title": "Alteryx Deployment Terms",
   "publisher": "vendor",
   "quote": "delete all Customer Content within the Cloud-Based Products",
   "supports": "cloud content is deleted after the term"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Whether an Order Form renews automatically, and any notice needed to stop renewal, aren't on Alteryx's public pages; check your Order Form",
   "Alteryx's public pages don't describe a self-serve way to cancel a subscription, a license or a trial, or how to confirm a cancellation",
   "How a Starter edition subscription is bought and cancelled isn't documented; the pricing page says it is billed annually",
   "What happens when the free 30-day trial ends isn't stated on Alteryx's trial page",
   "How long cloud content is kept before deletion after a term ends isn't published",
   "No export steps for workflows or data before a license ends are documented",
   "The steps for reseller-billed licenses depend on each reseller and aren't on Alteryx's pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added where written notices to Alteryx go (its Irvine, California address) and that the term is set by the Order Form",
    "Refund: added the EULA's pro-rata refund exception (warranty and infringement remedies) instead of leaving it unconfirmed",
    "Fees: clarified that fees not yet invoiced fall due on the termination date",
    "Added from Alteryx's Deployment Terms that cloud content isn't kept after the term ends and is deleted",
    "Noted all editions are sold through Contact Sales; no App Store, Google Play or cloud-marketplace channel is documented on Alteryx's pages"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/alteryx",
 "json": "https://stackcut.io/exits/alteryx.json",
 "evidence": {
  "packet_revision": "90310eb00dcd42a4e08cde9f7f0f650477e0f060a11d72ee12d399c8c6d6fa8d",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "alteryx--sales-contract--r1",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "alteryx--reseller-or-partner--r2",
    "channel": "reseller_or_partner",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}