{
 "id": "akiflow",
 "name": "Akiflow",
 "category": "productivity",
 "website": "https://akiflow.com",
 "domains": [
  "akiflow.com",
  "product.akiflow.com",
  "web.akiflow.com"
 ],
 "summary": "Cancel under Settings, Account, Manage Account, Billing: choose Cancel subscription and finish the whole flow, or the plan stays active. Access lasts to the end of the paid period. Purchases are non-refundable; only EU, EEA and UK consumers who haven't started using Akiflow can withdraw within 14 days.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Pro plans billed by Akiflow",
   "applies_to": "Subscriptions billed directly by Akiflow: Pro monthly and yearly plans and the multi-year Believer options",
   "who": "The account holder, who may cancel the account or any subscription at their sole discretion",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open Settings, then Account, then Manage Account, then Billing",
     "expect": null
    },
    {
     "do": "Choose the Cancel subscription button, below your plan information",
     "expect": null
    },
    {
     "do": "Complete the entire cancellation process; if you exit before finishing, your account stays active",
     "expect": null
    },
    {
     "do": "To check, open Manage on your current plan, and look for the email confirming the cancellation",
     "expect": null
    }
   ],
   "confirm_by": "An email confirming the cancellation; you can also check under Manage on your current plan",
   "effective": "You keep full access to all features until the current monthly or yearly billing period ends",
   "notice": null,
   "refund": "Purchases are non-refundable, including unused time and pre-payments. Consumers in the EU, EEA and UK can withdraw within 14 days of signing up if they haven't started using the service, by emailing support@akiflow.com; Akiflow then refunds what was paid in that period",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s21",
    "s22",
    "s23",
    "s12",
    "s16",
    "s17",
    "s24",
    "s18",
    "s25",
    "s19",
    "s26",
    "s34"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Meeting Assistant add-on",
   "applies_to": "The AI Meeting Assistant add-on ($19 a month, monthly only) on individual plans",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open Settings, then Account, then Manage Account, then the Billing section",
     "expect": null
    },
    {
     "do": "Scroll down to the Add-ons section and click Manage next to Meeting Assistant",
     "expect": null
    },
    {
     "do": "Select Edit subscription, then click Remove add-on to confirm",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access until the end of the current billing period; transcripts are then read-only for 30 days before deletion",
   "notice": null,
   "refund": "The general rule applies: purchases are non-refundable",
   "fees": null,
   "source_ids": [
    "s27",
    "s28",
    "s29",
    "s30",
    "s31",
    "s20",
    "s17",
    "s35",
    "s36"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Pro Yearly is billed yearly at $19 per month, instead of monthly billing",
   "evidence": "documented",
   "source_ids": [
    "s14"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "40% off Pro Yearly for life for eligible university students and researchers, after academic-email verification",
   "evidence": "documented",
   "source_ids": [
    "s15"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "On a team subscription, charges for a member run until the member is removed or the admin's subscription becomes inactive, so removing members stops their charges",
   "evidence": "documented",
   "source_ids": [
    "s32",
    "s33"
   ]
  }
 ],
 "export": [
  {
   "data": "Tasks created directly in Akiflow",
   "how": "Contact Akiflow support and say which information you need. There is no self-service export for these tasks.",
   "format": null,
   "limits": "No self-service export option for tasks created in Akiflow",
   "source_ids": [
    "s9",
    "s10"
   ]
  },
  {
   "data": "Tasks imported from connected integrations",
   "how": "Export them from the service they came from",
   "format": null,
   "limits": null,
   "source_ids": [
    "s11"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period you already paid for",
  "data_kept": "Cancelling the subscription doesn't delete your data: not paying, downgrading or deactivating doesn't trigger deletion. Deleting the account deletes most data immediately and remaining personal data within 24 hours; billing data is anonymized rather than deleted",
  "you_lose": [
   "Access to all features once the paid billing period ends",
   "Any add-ons, which end automatically when the main subscription ends",
   "Meeting Assistant transcripts 30 days after the add-on's paid period ends (read-only until then); recordings are deleted after 30 days",
   "Your data, if you delete the account; Akiflow says it cannot restore it"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Finish the whole cancel flow: leaving it early keeps the subscription active",
   "Subscriptions cannot be paused, and there is no free plan to downgrade to",
   "The 7-day trial needs a card, and the chosen plan starts after the trial unless you cancel",
   "Deleting the account removes all data and cancels the subscription; the data cannot be restored",
   "The Meeting Assistant add-on can be cancelled on its own; add-ons end automatically when the main subscription ends",
   "Team pricing is arranged with Akiflow's sales team, not self-serve"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "Go to Settings → Account → Manage Account → Billing",
   "supports": "where the billing and cancel options are"
  },
  {
   "id": "s2",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "You'll find a Cancel subscription button below our plans information.",
   "supports": "the cancel button and where it sits"
  },
  {
   "id": "s3",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "Complete the entire cancellation process to ensure your subscription is properly cancelled.",
   "supports": "finishing the whole flow"
  },
  {
   "id": "s4",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "you'll retain full access to all features until your current billing period ends",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "At the moment, Akiflow subscriptions cannot be paused.",
   "supports": "no pause option"
  },
  {
   "id": "s6",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "this will remove all of your data, and your subscription will be automatically canceled",
   "supports": "deleting the account removes data and cancels the subscription"
  },
  {
   "id": "s7",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "We will not be able to restore any of your data.",
   "supports": "deleted data cannot be recovered"
  },
  {
   "id": "s8",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "most of your data is deleted immediately, with any remaining personal data cleared within 24 hours",
   "supports": "what happens to data after the account is deleted"
  },
  {
   "id": "s9",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "At the moment, Akiflow does not offer a self service option to export tasks that were created directly in Akiflow.",
   "supports": "no self-service export for tasks created in Akiflow"
  },
  {
   "id": "s10",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "If you need to export your data, please contact our support team and let us know what information you need.",
   "supports": "how to request an export"
  },
  {
   "id": "s11",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "can typically be exported directly from those services",
   "supports": "tasks imported from integrations are exported from the source service"
  },
  {
   "id": "s12",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Cancel anytime.",
   "supports": "the pricing page says you can cancel anytime"
  },
  {
   "id": "s13",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "No. Akiflow has no free plan.",
   "supports": "there is no free plan to move to"
  },
  {
   "id": "s14",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$19 per month, billed yearly",
   "supports": "the yearly plan price"
  },
  {
   "id": "s15",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Yes. Eligible university students and researchers can receive 40% off Pro Yearly for life after academic-email verification.",
   "supports": "the student discount"
  },
  {
   "id": "s16",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel your User Account or any Subscription at your sole discretion.",
   "supports": "who can cancel, and that a subscription can be cancelled"
  },
  {
   "id": "s17",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Purchases are non-refundable; Akiflow is not obligated to refund any payments.",
   "supports": "the general refund rule"
  },
  {
   "id": "s18",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "have the right to withdraw from your Subscription within fourteen (14) days of signing up, for any reason",
   "supports": "the 14-day withdrawal right"
  },
  {
   "id": "s19",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Akiflow will refund you any amounts actually paid to Akiflow during the 14-day period.",
   "supports": "the refund inside the 14-day period"
  },
  {
   "id": "s20",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel an Add-On independently from your primary subscription at any time through your account settings.",
   "supports": "add-on cancellation is separate from the main plan"
  },
  {
   "id": "s21",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "If you exit before finishing, your account will remain active.",
   "supports": "leaving the flow early keeps the subscription"
  },
  {
   "id": "s22",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "Manage on your current plan",
   "supports": "where to check the cancellation"
  },
  {
   "id": "s23",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "will also receive an email confirming the cancellation",
   "supports": "the confirmation email"
  },
  {
   "id": "s24",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "YOU WILL RECEIVE NO REFUND FOR SUCH SUSPENSION, TERMINATION, OR CANCELLATION, NOR FOR ANY UNUSED TIME ON YOUR SUBSCRIPTION",
   "supports": "no refund for unused time after cancelling"
  },
  {
   "id": "s25",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "if you are a consumer in the European Union (EU), the European Economic area (EEA) and the United Kingdom",
   "supports": "who the 14-day withdrawal right covers"
  },
  {
   "id": "s26",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "provided you have not commenced use of the Service during that time",
   "supports": "the withdrawal right needs no use of the service"
  },
  {
   "id": "s34",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If you wish to withdraw from your subscription, please contact support@akiflow.com with the following information:",
   "supports": "how to withdraw"
  },
  {
   "id": "s27",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "Scroll down to the Add-ons section",
   "supports": "add-on cancel step"
  },
  {
   "id": "s28",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "Click Manage next to Meeting Assistant",
   "supports": "add-on cancel step"
  },
  {
   "id": "s29",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "Click Remove add-on to confirm",
   "supports": "add-on cancel confirmation"
  },
  {
   "id": "s30",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "Once canceled, you'll keep access until the end of your current billing period.",
   "supports": "when the add-on ends"
  },
  {
   "id": "s31",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "After that, you'll have 30 days of read-only access to your transcripts before they are permanently deleted.",
   "supports": "transcripts after the add-on ends"
  },
  {
   "id": "s35",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "All meeting recordings are automatically deleted after 30 days.",
   "supports": "recordings are deleted after 30 days"
  },
  {
   "id": "s36",
   "url": "https://product.akiflow.com/help/articles/9068850-meeting-assistant",
   "title": "Meeting Assistant",
   "publisher": "vendor",
   "quote": "Monthly subscription only (currently no yearly billing option)",
   "supports": "the add-on is monthly only"
  },
  {
   "id": "s32",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Charges begin from the moment a team member is added",
   "supports": "team member charges"
  },
  {
   "id": "s33",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "continue until either the team member is removed or the admin's subscription becomes inactive",
   "supports": "removing a member stops their charges"
  },
  {
   "id": "s37",
   "url": "https://akiflow.com/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "all associated Add-Ons will automatically terminate at the same time",
   "supports": "add-ons end with the main subscription"
  },
  {
   "id": "s38",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "Simply not paying your subscription, downgrading to a free plan, or deactivating your account does not trigger data deletion.",
   "supports": "cancelling alone doesn't delete data"
  },
  {
   "id": "s39",
   "url": "https://product.akiflow.com/help/articles/8417992-your-account",
   "title": "Your Account",
   "publisher": "vendor",
   "quote": "anonymized rather than deleted",
   "supports": "billing data is anonymized"
  },
  {
   "id": "s40",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "New customers receive a 7-day full-access trial; a card is required",
   "supports": "the trial needs a card"
  },
  {
   "id": "s41",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "the selected subscription begins after the trial unless it is cancelled",
   "supports": "the plan starts after the trial"
  },
  {
   "id": "s42",
   "url": "https://akiflow.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Team pricing is handled directly by Akiflow rather than published as a self-serve per-seat rate.",
   "supports": "team plans go through sales"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Akiflow's help pages don't say whether the iOS or Android apps sell subscriptions through Apple or Google, so no app-store cancel route is listed",
   "How a team subscription is cancelled, and any notice that applies, isn't on Akiflow's public pages; team plans are arranged with sales",
   "The text of the screens shown during the cancel flow isn't described on Akiflow's help pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Corrected the refund: the 14-day withdrawal applies only to EU, EEA and UK consumers who haven't started using the service, by email to support; otherwise no refunds, including unused time",
    "Added the confirmation (an email, and the plan's Manage view) and that leaving the flow early keeps the plan active",
    "Added a route for the Meeting Assistant add-on with its documented steps, and what happens to transcripts and recordings",
    "Corrected data retention: cancelling doesn't delete data; deleting the account does",
    "Added the trial-to-paid rule, add-ons ending with the main plan, and team member charges"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/akiflow",
 "json": "https://stackcut.io/exits/akiflow.json",
 "evidence": {
  "packet_revision": "99fd57d880c54e83f47181c3a971bbad71d58758110780ca84302dd41a4d49c2",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "akiflow--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "akiflow--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}