{
 "id": "akaunting",
 "name": "Akaunting",
 "category": "business_finance",
 "website": "https://akaunting.com",
 "domains": [
  "akaunting.com"
 ],
 "summary": "Cancel Cloud plans and paid app subscriptions on the Subscriptions page of the Akaunting website. Subscriptions renew automatically unless cancelled before the period ends, and you keep using Akaunting until then. All sales are final (refunds only at Akaunting's discretion), so cancel before the renewal date.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Cloud plans",
   "applies_to": "Akaunting Cloud plans (Standard, Premium, Elite, Ultimate), billed monthly or yearly",
   "who": "The account holder, signed in on the Akaunting website",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in on akaunting.com and open the Subscriptions page",
     "expect": null
    },
    {
     "do": "Cancel the Cloud subscription before the end of the current monthly or yearly period",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using Akaunting until the end of the subscription period",
   "notice": "Cancel before the end of the period, or the subscription renews automatically and the monthly or annual fee is collected",
   "refund": "All sales are final and no refunds are provided, unless Akaunting decides otherwise at its discretion",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "direct_web",
   "label": "App subscriptions",
   "applies_to": "Paid apps from the Akaunting App Store bought as a monthly or yearly subscription",
   "who": "The account holder, signed in on the Akaunting website",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in on akaunting.com and open the Subscriptions page",
     "expect": null
    },
    {
     "do": "Cancel the subscription for each app you no longer need",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Once the subscription period ends you no longer get support and updates for the app; the terms say you can use the app for lifetime",
   "notice": "Cancel before the end of the period, or the subscription renews automatically",
   "refund": "All sales are final and no refunds are provided, unless Akaunting decides otherwise at its discretion",
   "fees": null,
   "source_ids": [
    "s1",
    "s3",
    "s4",
    "s5"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Yearly billing gives 4 months free: Standard Cloud is $8 a month billed yearly instead of $12 monthly",
   "evidence": "documented",
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s10"
   ]
  },
  {
   "type": "downgrade",
   "what": "Standard Cloud is the cheapest Cloud plan, at $12 a month billed monthly (Premium is $36)",
   "evidence": "documented",
   "source_ids": [
    "s7",
    "s8",
    "s13",
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "A copy of the personal information Akaunting holds about you",
   "how": "Request it by following the instructions at the end of Akaunting's privacy policy",
   "format": null,
   "limits": null,
   "source_ids": [
    "s11",
    "s12"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current subscription period",
  "data_kept": null,
  "you_lose": [
   "Support and updates for an app once its subscription period ends",
   "Cloud access after the subscription period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Subscriptions renew automatically: cancel before the end of the period",
   "All sales are final: a missed renewal date is refunded only if Akaunting chooses to",
   "Cancel the Cloud plan and each paid app subscription you no longer need; they are subscriptions on the same Subscriptions page",
   "Save what you need from the Cloud company before the subscription ends: how long data is kept afterwards isn't documented"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://akaunting.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Unless you cancel before the end of the applicable period, the subscription will automatically renew",
   "supports": "automatic renewal"
  },
  {
   "id": "s2",
   "url": "https://akaunting.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "you authorize us to collect the then-applicable annual or monthly subscription fee (as well as any taxes)",
   "supports": "the renewal charge"
  },
  {
   "id": "s3",
   "url": "https://akaunting.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Subscriptions can be canceled at any time from the Website's Subscriptions page.",
   "supports": "where to cancel"
  },
  {
   "id": "s4",
   "url": "https://akaunting.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "you won't get support and updates after the subscription period ends. You can use the app for lifetime.",
   "supports": "what happens to an app after its subscription ends"
  },
  {
   "id": "s5",
   "url": "https://akaunting.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Unless indicated otherwise at the explicit discretion of Akaunting Inc, all sales are final and no refunds are provided for any products or services provided",
   "supports": "no refunds"
  },
  {
   "id": "s6",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Yes, you can cancel at any time. You can still enjoy using Akaunting up until the end of your subscription.",
   "supports": "access continues to the end of the subscription"
  },
  {
   "id": "s7",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "STANDARD CLOUD",
   "supports": "the Standard Cloud plan"
  },
  {
   "id": "s8",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$12 per month",
   "supports": "the Standard Cloud monthly price"
  },
  {
   "id": "s9",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$8 per month",
   "supports": "the Standard Cloud price billed yearly"
  },
  {
   "id": "s10",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "(4 months free)",
   "supports": "the yearly billing saving"
  },
  {
   "id": "s11",
   "url": "https://akaunting.com/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "You have the right to request a copy of the information we hold about you.",
   "supports": "requesting a copy of your personal information"
  },
  {
   "id": "s12",
   "url": "https://akaunting.com/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "please follow the instructions at the end of this Privacy statement",
   "supports": "how to make the request"
  },
  {
   "id": "s13",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "PREMIUM CLOUD",
   "supports": "the Premium Cloud plan"
  },
  {
   "id": "s14",
   "url": "https://akaunting.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$36 per month",
   "supports": "the Premium Cloud monthly price"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The exact menu path to the Subscriptions page and the name of the cancel button aren't confirmed; they would be in Akaunting's help center",
   "What you can export from Akaunting (records, reports) and in which format isn't confirmed; it would be in Akaunting's help center",
   "How long Akaunting keeps a Cloud company's data after the subscription ends isn't stated in its terms or privacy policy",
   "Whether paid apps keep working on a Cloud company after their subscription ends isn't stated; the terms only say you can use the app for lifetime"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "partial",
   "notes": [
    "Refund: the terms allow exceptions at Akaunting's discretion; the summary and refund fields now say so",
    "Tips: the export tip no longer implies a documented export; it says data retention after the subscription isn't documented",
    "The menu path and export options in Akaunting's help center couldn't be re-checked, so the level stays partial"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/akaunting",
 "json": "https://stackcut.io/exits/akaunting.json",
 "evidence": {
  "packet_revision": "aacae1fe4f17bb0ea553ccdfd0fbbc98bcf2f6dd8045c25494502f9627a47c55",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "akaunting--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "akaunting--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}