{
 "id": "airtable",
 "name": "Airtable",
 "category": "productivity",
 "website": "https://www.airtable.com",
 "domains": [
  "airtable.com"
 ],
 "summary": "A workspace Owner downgrades each paid workspace: account overview, the workspace, Change or cancel plan, Continue cancellation (self-serve Business: admin panel, Billing, Downgrade, Delete organization). It takes effect when the billing cycle ends. Sales-led plans go through sales. Deleting your account doesn't stop billing: remove each workspace's payment method first.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Team plan workspaces",
   "applies_to": "Self-serve Team plans; Airtable bills per workspace, so each paid workspace is downgraded separately",
   "who": "A workspace Owner",
   "method": "self_serve",
   "start_url": "https://airtable.com/account",
   "steps": [
    {
     "do": "Open your Airtable account overview",
     "expect": "Workspace settings"
    },
    {
     "do": "Under Workspace settings, select the workspace you want to downgrade",
     "expect": "Workspace plan"
    },
    {
     "do": "Click Change or cancel plan (another Airtable help page calls it Change plan, under Workspace plan)",
     "expect": null
    },
    {
     "do": "Review the listed changes on the confirmation screen and click Continue cancellation (or Choose free), then complete the feedback survey if prompted",
     "expect": null
    },
    {
     "do": "Repeat for every paid workspace you own",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Not immediate: the downgrade takes effect at the end of the current billing cycle, and you keep the plan's features until then",
   "notice": "Plans renew automatically for the same term; cancel before the end of the term to stop the renewal",
   "refund": "No refund of fees already paid for the current term when you cancel. Courtesy refunds only for an accidentally added billable collaborator or an accidental upgrade: contact Airtable Support within 7 days of the invoice (monthly plans) or 14 days (annual plans). EU and Turkey residents who cancel within 14 days of purchase can get a refund, but access ends at once",
   "fees": "Removing billable collaborators mid-cycle doesn't reduce the current invoice",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s14",
    "s15",
    "s16",
    "s40",
    "s41",
    "s44",
    "s45",
    "s46",
    "s47",
    "s48"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Self-serve Business plans",
   "applies_to": "Self-serve Business plans",
   "who": "A Business plan admin (admin panel access)",
   "method": "self_serve",
   "start_url": "https://airtable.com/admin",
   "steps": [
    {
     "do": "Open your admin panel and click Billing",
     "expect": "Plan details"
    },
    {
     "do": "Under Plan details, click the ... icon to the right of Business, then click Downgrade",
     "expect": "Downgrade plan and delete organization"
    },
    {
     "do": "Read each listed change, check every acknowledgment checkbox and click Acknowledge changes",
     "expect": null
    },
    {
     "do": "In the confirmation modal, enter your organization's name and click Delete organization",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current billing cycle; you keep the plan's features until then",
   "notice": "Plans renew automatically for the same term; cancel before the end of the term to stop the renewal",
   "refund": "No refund of fees already paid for the current term when you cancel. Courtesy refunds only for an accidentally added billable collaborator or an accidental upgrade: contact Airtable Support within 7 days of the invoice (monthly plans) or 14 days (annual plans). EU and Turkey residents who cancel within 14 days of purchase can get a refund, but access ends at once",
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s9",
    "s14",
    "s42",
    "s43",
    "s44",
    "s45",
    "s46",
    "s47",
    "s48"
   ]
  },
  {
   "channel": "sales_contract",
   "applies_to": "Enterprise Scale and sales-led Business plans",
   "who": "The customer's admin, through Airtable's sales team",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Reach out to your Airtable sales team contact to downgrade or end the plan",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Set by the separate master subscription agreement that governs Enterprise Scale, Enterprise and sales-led Business accounts",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s10",
    "s49"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete your user account",
   "applies_to": "Closing your Airtable user account after paid workspaces are dealt with",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": "https://airtable.com/account",
   "steps": [
    {
     "do": "First, as workspace Owner, remove the payment method from each Team and Business workspace: account overview, select the workspace under Workspace settings, then click Remove under Payment details",
     "expect": null
    },
    {
     "do": "Transfer ownership of any workspace where you are the sole owner to another collaborator",
     "expect": null
    },
    {
     "do": "Open your account overview and click Delete your Airtable user account (in the iOS app: tap your profile icon in the upper-left corner, then Delete user account)",
     "expect": "Yes, confirm deletion of my account"
    },
    {
     "do": "Click Yes, confirm deletion of my account",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": "Because Airtable bills per workspace, a workspace keeps billing after its billing period ends unless its payment method is removed",
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s17",
    "s18",
    "s19",
    "s20"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan allows 1,000 records per base and 5 collaborators with Editor or Creator permissions; after downgrading, existing bases, tables, records and views stay accessible",
   "evidence": "documented",
   "source_ids": [
    "s21",
    "s22",
    "s23"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Remove billable collaborators (on Team, Commenter and above are billed). Removing them mid-cycle doesn't reduce the current invoice, but you aren't billed for those seats at the next renewal",
   "evidence": "documented",
   "source_ids": [
    "s16",
    "s24"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Team costs $24 per collaborator a month billed monthly or $20 billed annually; Team and self-serve Business owners can switch billing cycles",
   "evidence": "documented",
   "source_ids": [
    "s25",
    "s26"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Qualifying nonprofits and educational institution employees get 50% off Team plans per user; qualifying college and university students get 6 to 24 months free",
   "evidence": "documented",
   "source_ids": [
    "s27",
    "s28"
   ]
  }
 ],
 "export": [
  {
   "data": "Invoices and receipts for each workspace",
   "how": "Account overview, select the workspace under Workspace settings, click Billing, click View invoice, then Download invoice or Download receipt",
   "format": null,
   "limits": "Owner permissions are required",
   "source_ids": [
    "s29",
    "s30"
   ]
  },
  {
   "data": "Records from a base accessible to the API token",
   "how": "Use Airtable's Web API to list records. Results are returned in pages of up to 100 records; follow the returned offset to request each next page, stopping when no offset is returned. This retrieves records through the API rather than producing a native CSV export.",
   "format": null,
   "limits": "Responses contain up to 100 records per page; use the returned offset for later pages until no offset is returned. Workspace Owner or base Creator permissions are generally useful for API work. Returned records omit fields with empty values.",
   "source_ids": [
    "s50",
    "s51",
    "s52",
    "s53"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle; you keep the paid plan's features until then",
  "data_kept": "After a downgrade to Free, existing bases, tables, records and views remain accessible, with revision and snapshot history limited to 2 weeks. Deleted content may be kept in archived or backup copies; to permanently delete content, contact privacy@airtable.com",
  "you_lose": [
   "Revision and snapshot history beyond the Free plan's 2-week window",
   "Automations beyond the Free plan quota (runs are paused or limited)",
   "Syncing from paid sources (synced tables become read-only or stop syncing)",
   "Adding records to bases over the Free plan limits"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Airtable bills per workspace, not per account: downgrade every paid workspace you own",
   "Deleting your account doesn't stop billing on its own: remove each Team and Business workspace's payment method first, and transfer ownership where you're the sole owner",
   "Shared workspaces and bases are not deleted when you delete your account",
   "Adding billable collaborators to an annual plan charges their full remaining annual contract",
   "Switching from annual to monthly keeps you on the annual plan until the end of the billing cycle",
   "Enterprise Scale and sales-led Business plans can't be downgraded in the app: contact your sales team contact",
   "Deleting or cancelling an Airtable account isn't available in the Android app"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Owner permissions are required when changing plans at the individual workspace level.",
   "supports": "who can downgrade"
  },
  {
   "id": "s2",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Click Change plan under the \"Workspace plan\" section.",
   "supports": "the Team downgrade step"
  },
  {
   "id": "s3",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Click Choose free and follow the on-screen flow.",
   "supports": "choosing the Free plan"
  },
  {
   "id": "s4",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "When you downgrade your workspace plan, the change will take effect at the end of your current billing cycle.",
   "supports": "when a downgrade applies"
  },
  {
   "id": "s5",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "You'll continue to have access to your current plan's features until that date.",
   "supports": "access until the cycle ends"
  },
  {
   "id": "s6",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Select the workspace you want to downgrade from the \"Workspace settings\" menu.",
   "supports": "selecting the workspace"
  },
  {
   "id": "s7",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Open your Airtable account overview.",
   "supports": "where the flow starts"
  },
  {
   "id": "s8",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Downgrades don't take effect immediately.",
   "supports": "downgrades aren't immediate"
  },
  {
   "id": "s9",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "to the right of \"Business\" under the \"Plan details\" section.",
   "supports": "the self-serve Business downgrade menu"
  },
  {
   "id": "s10",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "To downgrade from an Enterprise Scale plan to a Sales-led Business plan, reach out to your sales team contact.",
   "supports": "sales-led plans go through sales"
  },
  {
   "id": "s11",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "You can cancel your paid plan subscription by downgrading your workspace to the Free plan while continuing to keep an active Airtable account.",
   "supports": "cancelling means downgrading"
  },
  {
   "id": "s12",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "workspace Owners need to remove the payment method from each workspace (Team and Business plans) before deleting their accounts",
   "supports": "remove payment methods before deleting"
  },
  {
   "id": "s13",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Because Airtable bills per workspace rather than per account",
   "supports": "billing is per workspace"
  },
  {
   "id": "s14",
   "url": "https://support.airtable.com/docs/requesting-a-refund-from-airtable",
   "title": "Requesting refunds from Airtable",
   "publisher": "vendor",
   "quote": "If a billable collaborator is accidentally added, we're happy to offer a courtesy refund if you contact us within 7 days of receiving your invoice.",
   "supports": "the refund window (monthly: 7 days; annual: 14 days)"
  },
  {
   "id": "s15",
   "url": "https://support.airtable.com/docs/requesting-a-refund-from-airtable",
   "title": "Requesting refunds from Airtable",
   "publisher": "vendor",
   "quote": "If a workspace plan is accidentally upgraded, we're happy to offer a courtesy refund if you contact us within 14 days of receiving your invoice.",
   "supports": "refunds for accidental upgrades (annual plans)"
  },
  {
   "id": "s16",
   "url": "https://support.airtable.com/docs/requesting-a-refund-from-airtable",
   "title": "Requesting refunds from Airtable",
   "publisher": "vendor",
   "quote": "Removing billable collaborators mid-billing cycle does not reduce your current invoice, but it will ensure you aren't billed for that seat at your next renewal.",
   "supports": "when removing seats lowers the bill"
  },
  {
   "id": "s17",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Transfer workspace ownership to another collaborator where you are the sole owner.",
   "supports": "transfer ownership first"
  },
  {
   "id": "s18",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Click Delete your Airtable user account.",
   "supports": "the delete button"
  },
  {
   "id": "s19",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Click Yes, confirm deletion of my account.",
   "supports": "the final confirm"
  },
  {
   "id": "s20",
   "url": "https://support.airtable.com/articles/4390370327-airtable-invoices-and-receipts-overview",
   "title": "Airtable invoices and receipts overview",
   "publisher": "vendor",
   "quote": "Click Remove to remove your payment method",
   "supports": "removing a workspace payment method"
  },
  {
   "id": "s21",
   "url": "https://support.airtable.com/articles/2277136852-airtable-plans-overview",
   "title": "Airtable plans overview",
   "publisher": "vendor",
   "quote": "1000 records per base (1000 records per table max will also hit base record limit)",
   "supports": "the Free plan record limit"
  },
  {
   "id": "s22",
   "url": "https://support.airtable.com/articles/2277136852-airtable-plans-overview",
   "title": "Airtable plans overview",
   "publisher": "vendor",
   "quote": "Free plan workspaces are limited to 5 collaborators with Editor or Creator permissions.",
   "supports": "the Free plan collaborator limit"
  },
  {
   "id": "s23",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "All of your existing bases, tables, records, and views remain accessible.",
   "supports": "data stays after a downgrade"
  },
  {
   "id": "s24",
   "url": "https://support.airtable.com/articles/2277136852-airtable-plans-overview",
   "title": "Airtable plans overview",
   "publisher": "vendor",
   "quote": "Team plan owners are billed for any workspace or base collaborators with Commenter or higher-level permissions.",
   "supports": "who counts as billable on Team"
  },
  {
   "id": "s25",
   "url": "https://support.airtable.com/articles/2277136852-airtable-plans-overview",
   "title": "Airtable plans overview",
   "publisher": "vendor",
   "quote": "$24 per collaborator/ per month billed monthly or $20 per collaborator/ per month billed annually",
   "supports": "Team monthly vs annual price"
  },
  {
   "id": "s26",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Team and self-serve Business plan owners can choose between monthly and annual billing cycles.",
   "supports": "choosing annual billing"
  },
  {
   "id": "s27",
   "url": "https://support.airtable.com/articles/4920135568-applying-for-non-profit-education-and-student-airtable-plans",
   "title": "Applying for non-profit, education, and student Airtable plans",
   "publisher": "vendor",
   "quote": "Airtable offers qualifying non-profits and educational institution employees a 50% monthly discount per user on Team plans.",
   "supports": "the nonprofit and education discount"
  },
  {
   "id": "s28",
   "url": "https://support.airtable.com/articles/4920135568-applying-for-non-profit-education-and-student-airtable-plans",
   "title": "Applying for non-profit, education, and student Airtable plans",
   "publisher": "vendor",
   "quote": "We also offer qualifying college and university students 6-24 months of complimentary Airtable access based on the expected graduation date.",
   "supports": "the student offer"
  },
  {
   "id": "s29",
   "url": "https://support.airtable.com/articles/4390370327-airtable-invoices-and-receipts-overview",
   "title": "Airtable invoices and receipts overview",
   "publisher": "vendor",
   "quote": "Click Download invoice or Download receipt",
   "supports": "downloading invoices"
  },
  {
   "id": "s30",
   "url": "https://support.airtable.com/articles/4390370327-airtable-invoices-and-receipts-overview",
   "title": "Airtable invoices and receipts overview",
   "publisher": "vendor",
   "quote": "Owner permissions are required to access workspace invoices",
   "supports": "who can get invoices"
  },
  {
   "id": "s31",
   "url": "https://airtable.com/developers/web/api/introduction",
   "title": "Airtable Web API",
   "publisher": "vendor",
   "quote": "can be used to integrate your data in Airtable with any external system",
   "supports": "getting data out through the API"
  },
  {
   "id": "s32",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "When you downgrade to the Free plan, that retention window is limited to 2 weeks.",
   "supports": "revision and snapshot history on Free"
  },
  {
   "id": "s33",
   "url": "https://www.airtable.com/company/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "Content you delete (including Content containing personal information) may be retained in archived or backup copies",
   "supports": "deleted content may be kept in backups"
  },
  {
   "id": "s34",
   "url": "https://www.airtable.com/company/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "For instructions on how to permanently delete Content from your Airtable Account, please contact us at privacy@airtable.com.",
   "supports": "permanent deletion requests"
  },
  {
   "id": "s35",
   "url": "https://support.airtable.com/articles/1636857517-how-airtable-collaborators-impact-billing",
   "title": "How Airtable collaborators impact billing",
   "publisher": "vendor",
   "quote": "After adding billable collaborators to a workspace on an annual plan, workspace owners are charged for that collaborator's full remaining annual contract.",
   "supports": "annual seat true-ups"
  },
  {
   "id": "s36",
   "url": "https://support.airtable.com/articles/6347253266-airtable-billing-overview",
   "title": "Airtable billing overview",
   "publisher": "vendor",
   "quote": "Annual plan customers who switch to the monthly plan will remain on the annual plan until the end of their current billing cycle.",
   "supports": "switching annual to monthly"
  },
  {
   "id": "s37",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "If your workspaces or bases are shared with other people, deleting your account will not delete those workspaces and bases.",
   "supports": "shared workspaces survive account deletion"
  },
  {
   "id": "s38",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Automation runs are paused or limited to the Free plan quota",
   "supports": "automations after a downgrade"
  },
  {
   "id": "s39",
   "url": "https://support.airtable.com/articles/3051898591-upgrading-and-downgrading-your-airtable-workspace-plan",
   "title": "Upgrading and downgrading your Airtable workspace plan",
   "publisher": "vendor",
   "quote": "Synced tables from paid sources become read-only or stop syncing",
   "supports": "synced tables after a downgrade"
  },
  {
   "id": "s40",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Review the listed changes on the confirmation screen, then click Continue cancellation.",
   "supports": "the Team cancellation button"
  },
  {
   "id": "s41",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "Click Change or cancel plan.",
   "supports": "the Team plan button label on the account article"
  },
  {
   "id": "s42",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "On the \"Downgrade plan and delete organization\" page, read each listed change and check every acknowledgment checkbox.",
   "supports": "the Business downgrade acknowledgments"
  },
  {
   "id": "s43",
   "url": "https://support.airtable.com/articles/2675548758-creating-canceling-and-deleting-your-airtable-account",
   "title": "Creating, canceling, and deleting your Airtable account",
   "publisher": "vendor",
   "quote": "In the confirmation modal, enter your organization's name and click Delete organization.",
   "supports": "the final Business downgrade step"
  },
  {
   "id": "s44",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Unless and until canceled by you, all Subscription Plans will automatically renew for renewal terms equal in length to the original Subscription Term",
   "supports": "auto-renewal"
  },
  {
   "id": "s45",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If you do not want a Subscription Plan to renew, you must cancel it before the end of the Subscription Term via the Account Settings page",
   "supports": "cancel before the term ends"
  },
  {
   "id": "s46",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If you live in the European Union or Turkey and cancel your Subscription Plan within fourteen (14) days of purchase, you will be eligible for a refund",
   "supports": "EU and Turkey 14-day refund"
  },
  {
   "id": "s47",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If you request such a refund, your right to use our Services will terminate immediately upon cancellation of your subscription",
   "supports": "the EU/Turkey refund ends access at once"
  },
  {
   "id": "s48",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "YOU WILL NOT RECEIVE A REFUND OF ANY PORTION OF ANY FEES PAID FOR THE THEN-CURRENT SUBSCRIPTION TERM AT THE TIME OF CANCELLATION",
   "supports": "no refund on cancelling"
  },
  {
   "id": "s49",
   "url": "https://www.airtable.com/company/tos",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "such as an Enterprise Scale, Enterprise, or Business plan account governed by a separate master subscription agreement",
   "supports": "sales-led accounts have their own agreement"
  },
  {
   "id": "s50",
   "url": "https://support.airtable.com/articles/6292134965-getting-started-with-airtable-s-web-api",
   "title": "Getting started with Airtable's Web API",
   "publisher": "vendor",
   "quote": "100 records",
   "supports": "record retrieval through the API, its 100-record pagination, and the need for multiple requests"
  },
  {
   "id": "s51",
   "url": "https://support.airtable.com/articles/6292134965-getting-started-with-airtable-s-web-api",
   "title": "Getting started with Airtable's Web API",
   "publisher": "vendor",
   "quote": "workspace Owner or base Creator permissions",
   "supports": "permissions generally useful for API work"
  },
  {
   "id": "s52",
   "url": "https://support.airtable.com/articles/6292134965-getting-started-with-airtable-s-web-api",
   "title": "Getting started with Airtable's Web API",
   "publisher": "vendor",
   "quote": "fields with \"empty\" values",
   "supports": "API responses omit fields with empty values"
  },
  {
   "id": "s53",
   "url": "https://support.airtable.com/articles/6292134965-getting-started-with-airtable-s-web-api",
   "title": "Getting started with Airtable's Web API — record pagination",
   "publisher": "vendor",
   "quote": "When the response doesn't include an offset anymore",
   "supports": "Follow returned offsets for additional pages and stop when no offset remains; both continuation and stop conditions were read in the full pagination subsection."
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Two Airtable help pages name the Team downgrade buttons differently (Change or cancel plan / Continue cancellation vs Change plan / Choose free); which the app shows now is not confirmed",
   "A native CSV or complete-base export workflow is not confirmed by the currently available pages; the Web API list-records path is documented but returns paginated API data",
   "What confirms a downgrade is not documented on the pages read",
   "How long data is kept after a workspace is downgraded or an account is deleted is not stated in the Terms or help pages read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "partial",
   "notes": [
    "Team steps: added the account article's labels (Change or cancel plan, Continue cancellation, feedback survey) alongside the older ones",
    "Business steps: added the missing final step (enter organization name, Delete organization) and the acknowledgment checkboxes",
    "Terms now read: auto-renewal, cancel before term end, no refund on cancelling, EU/Turkey 14-day refund added to notice and refund",
    "Sales-contract notice: governed by a separate master subscription agreement",
    "Tip added: Android app can't cancel or delete; summary updated",
    "Scoped October 6 source review: original developer introduction could not be rendered. Replaced export support with a current official Help Center source describing API record retrieval, pagination and empty-field limitations; native CSV or complete-base export remains unknown. Original checked_on preserved."
   ]
  }
 },
 "stackcut": {
  "vendor_id": "airtable",
  "name": "Airtable",
  "recipes": [
   {
    "id": "operations-app",
    "title": "One internal operations workflow",
    "best_year_one_net": 2900
   }
  ]
 },
 "page": "https://stackcut.io/cancel/airtable",
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 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}