{
 "id": "adobe_stock",
 "name": "Adobe Stock",
 "category": "design_creative",
 "website": "https://stock.adobe.com",
 "domains": [
  "stock.adobe.com",
  "adobe.com"
 ],
 "summary": "Cancel at account.adobe.com/plans: Manage plan, Cancel your plan, give a reason, then continue with cancellation. Use licenses first: unused ones are lost; on Unlimited, downloads not yet used in a project become unusable. For US annual Stock subscriptions billed monthly, cancellation after 14 days costs 50% of the remaining contract obligation; Adobe’s Stock terms state 30% of the remaining contract obligation for California customers. Service continues through month-end.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Adobe Stock plans bought from Adobe, including Stock added to a Creative Cloud membership",
   "who": "The Adobe account holder (the card on file must be valid and the account not suspended)",
   "method": "self_serve",
   "start_url": "https://account.adobe.com/plans",
   "steps": [
    {
     "do": "Sign in at account.adobe.com/plans and select Manage plan",
     "expect": "Cancel your plan"
    },
    {
     "do": "Under Manage Plan, select Cancel your plan",
     "expect": "a confirmation window with reasons"
    },
    {
     "do": "Select a reason for cancelling, then Continue",
     "expect": "options to keep your plan, change your plan, or continue with cancellation"
    },
    {
     "do": "Choose to continue with cancellation and confirm",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation email from Adobe, or the cancellation shown on your account page",
   "effective": "Annual billed monthly: service through the end of the cancellation month; annual prepaid: service through the contracted term. Unused licenses are forfeited when the subscription ends; already licensed assets remain subject to their license terms.",
   "notice": null,
   "refund": "For US annual Stock subscriptions billed monthly, cancel within 14 days of the initial order for a full refund; after 14 days the stated fee applies. For annual prepaid Stock, cancellation after 14 days is non-refundable; service continues through the contracted term.",
   "fees": "US annual contract billed monthly: after 14 days, a lump sum of 50% of the remaining contract obligation; California terms state 30% of the remaining contract obligation. For annual prepaid, post-14-day payments are non-refundable and service continues through the contracted term (US Stock terms)",
   "source_ids": [
    "t1",
    "t2",
    "t3",
    "t5",
    "d5",
    "d6",
    "t9",
    "d7",
    "d11",
    "d12",
    "d13",
    "t15",
    "t16",
    "t17",
    "t19",
    "t20",
    "t21"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "applies_to": "Stock memberships bought from a seller other than Adobe",
   "who": "The customer of record with the reseller",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Contact the reseller you bought from and ask them to cancel",
     "expect": null
    }
   ],
   "confirm_by": "The reseller's confirmation",
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "t7"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move to a smaller Stock plan (plans range from 3 to 750 standard assets a month), or drop Stock from a Creative Cloud membership by changing your plan",
   "evidence": "documented",
   "source_ids": [
    "t12",
    "t6"
   ]
  },
  {
   "type": "downgrade",
   "what": "Buy credit packs to license assets as needed instead of paying for a subscription",
   "evidence": "documented",
   "source_ids": [
    "t11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "Depends on plan: annual billed monthly through the end of the cancellation month; annual prepaid through the contracted term",
  "data_kept": "Assets you already licensed stay licensed (perpetual unless your purchasing agreement says otherwise); on the Unlimited plan, only assets already used in projects can keep being used in those projects",
  "you_lose": [
   "All unused licenses, including rolled-over licenses",
   "On the Unlimited plan, the right to use downloaded assets you haven't used in a project yet"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "After the reason step, a screen offers to keep your plan, change your plan, or continue with cancellation",
  "tips": [
   "Use unused licenses before cancelling: they are forfeited when the subscription is cancelled",
   "On the 3-, 10- and 40-asset plans, unused licenses roll over while the subscription is active, up to 12 times the monthly entitlement",
   "If the card has expired or the account is suspended, update payment first: cancelling isn't possible until then",
   "Licensed assets can still be used after cancelling, within the general terms of use; on the Unlimited plan, downloads not yet used in a project can't be used after the plan ends, so place them in projects first",
   "Assets downloaded during the free trial are yours to keep, even if you cancel",
   "You can't cancel while Adobe is processing your payment or there's a problem with the payment"
  ]
 },
 "sources": [
  {
   "id": "t1",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "Under Manage Plan, select Cancel your plan.",
   "supports": "the cancel step"
  },
  {
   "id": "t2",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "In the confirmation window, select the reason for canceling from among the given options. If you still want to cancel, select Continue.",
   "supports": "the reason step"
  },
  {
   "id": "t3",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "On the screen that follows, you can choose to either keep your plan, change your plan, or continue with cancellation.",
   "supports": "the retention screen"
  },
  {
   "id": "t4",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "By canceling your Adobe Stock subscription, you lose access to any unused licenses.",
   "supports": "unused licenses are lost"
  },
  {
   "id": "t5",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "If the credit card on your account has expired or the account is in a suspended state, you can't cancel your membership.",
   "supports": "who can cancel, and the payment tip"
  },
  {
   "id": "t6",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "You can drop Stock from your Creative Cloud membership simply by changing your plan.",
   "supports": "dropping Stock from Creative Cloud"
  },
  {
   "id": "t7",
   "url": "https://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.html",
   "title": "Cancel your Stock membership",
   "publisher": "vendor",
   "quote": "If you purchased your membership from a seller other than Adobe, contact that reseller for assistance.",
   "supports": "the reseller route"
  },
  {
   "id": "t14",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "With the three-asset/month plan, the 10-asset/month plan, and the 40-asset/month plan, your unused licenses roll over to the next month as long as your subscription is active.",
   "supports": "which plans roll over unused licenses"
  },
  {
   "id": "t8",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "The rollover limit is 12 times your subscription entitlement; for example, a maximum of 120 assets roll over for the 10-asset/month plan.",
   "supports": "the rollover limit"
  },
  {
   "id": "t9",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "You can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.",
   "supports": "licenses end with the subscription"
  },
  {
   "id": "t10",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "Once you have licensed an asset, the license is perpetual unless otherwise stated in your purchasing agreement.",
   "supports": "licensed assets stay licensed"
  },
  {
   "id": "t11",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "Credit packs let you license assets on Adobe Stock in a flexible and cost-effective way.",
   "supports": "credit packs instead of a subscription"
  },
  {
   "id": "t12",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "Subscription plans range from three standard assets per month to 750 standard assets per month.",
   "supports": "smaller plans"
  },
  {
   "id": "t13",
   "url": "https://helpx.adobe.com/stock/help/plans.html",
   "title": "FAQ | Plans, purchasing, and availability",
   "publisher": "vendor",
   "quote": "You can use the assets you license regardless of your subscription status as long as you adhere to the general terms of use restrictions.",
   "supports": "using licensed assets after cancelling"
  },
  {
   "id": "d5",
   "url": "https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html",
   "title": "Cancel your Adobe trial or subscription",
   "publisher": "vendor",
   "quote": "Check your email for a confirmation from Adobe or verify the cancellation on your account page.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "d6",
   "url": "https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html",
   "title": "Cancel your Adobe trial or subscription",
   "publisher": "vendor",
   "quote": "Your access to paid apps and services continues until the end of your current billing period.",
   "supports": "when access ends"
  },
  {
   "id": "d7",
   "url": "https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html",
   "title": "Cancel your Adobe trial or subscription",
   "publisher": "vendor",
   "quote": "For most plans, you get a full refund if you cancel within 14 days of your initial purchase.",
   "supports": "the 14-day refund"
  },
  {
   "id": "d11",
   "url": "https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html",
   "title": "Understand Adobe's subscription terms and refund policies",
   "publisher": "vendor",
   "quote": "After 14 days, a cancellation fee (early termination fee) of 50% of the remaining balance of the contract applies.",
   "supports": "the early termination fee on annual plans paid monthly"
  },
  {
   "id": "d12",
   "url": "https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html",
   "title": "Understand Adobe's subscription terms and refund policies",
   "publisher": "vendor",
   "quote": "Therefore, a refund is not possible if you cancel before the year ends.",
   "supports": "no refund on prepaid annual plans"
  },
  {
   "id": "d13",
   "url": "https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html",
   "title": "Understand Adobe's subscription terms and refund policies",
   "publisher": "vendor",
   "quote": "The terms and policies outlined in this article apply specifically to Adobe subscribers based in the US.",
   "supports": "the terms are US-specific"
  },
  {
   "id": "t15",
   "url": "https://stock.adobe.com/plans",
   "title": "Adobe Stock plans",
   "publisher": "vendor",
   "quote": "Fee applies up to half your remaining annual commitment if you cancel after 14 days",
   "supports": "the fee on Stock annual plans"
  },
  {
   "id": "t16",
   "url": "https://stock.adobe.com/plans",
   "title": "Adobe Stock plans",
   "publisher": "vendor",
   "quote": "With the Unlimited plan, you may not use any downloaded assets for the first time after your plan ends.",
   "supports": "Unlimited plan: unused downloads can't be used after the plan ends"
  },
  {
   "id": "t17",
   "url": "https://stock.adobe.com/plans",
   "title": "Adobe Stock plans",
   "publisher": "vendor",
   "quote": "Assets already used in existing projects may continue to be used in those projects after the plan ends.",
   "supports": "Unlimited plan: assets already in projects stay usable"
  },
  {
   "id": "t18",
   "url": "https://stock.adobe.com/plans",
   "title": "Adobe Stock plans",
   "publisher": "vendor",
   "quote": "Any assets downloaded during the free trial period are yours to keep, even if you cancel.",
   "supports": "trial downloads are kept"
  },
  {
   "id": "d14",
   "url": "https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html",
   "title": "Cancel your Adobe trial or subscription",
   "publisher": "vendor",
   "quote": "You can't cancel your plan if we're processing your payment or if there is a problem with the payment.",
   "supports": "the payment-processing tip"
  },
  {
   "id": "t19",
   "url": "https://www.adobe.com/legal/subscription-terms.html",
   "title": "Adobe Subscription and Cancellation Terms (US, effective August 1, 2026)",
   "publisher": "vendor",
   "quote": "50% of your remaining contract obligation",
   "supports": "Adobe Stock US annual-billed-monthly fee; full reviewed clause also states service through month-end"
  },
  {
   "id": "t20",
   "url": "https://www.adobe.com/legal/subscription-terms.html",
   "title": "Adobe Subscription and Cancellation Terms (US, effective August 1, 2026)",
   "publisher": "vendor",
   "quote": "30% of your remaining contract obligation",
   "supports": "California fee basis for Adobe Stock US annual-billed-monthly subscriptions; full reviewed clause also states service through month-end"
  },
  {
   "id": "t21",
   "url": "https://www.adobe.com/legal/subscription-terms.html",
   "title": "Adobe Subscription and Cancellation Terms — US Stock annual prepaid, with and without rollover",
   "publisher": "vendor",
   "quote": "end of your contracted term",
   "supports": "US Stock prepaid subsection: no refund after 14 days and service through the contracted term; the excerpt anchors service timing"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Adobe Stock for teams and enterprise cancellation was not researched",
   "Whether licensed assets can be re-downloaded after cancelling is not stated",
   "California-specific fee treatment for Stock team/enterprise or negotiated plans was not established by the individual subscription terms reviewed"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "partial",
   "notes": [
    "Unlimited plan: downloads not yet used in a project can't be used after the plan ends; added to summary, after_cancel and tips (t16, t17)",
    "Fee: now backed by the Stock plans page, up to half the remaining annual commitment after 14 days (t15)",
    "Tips: trial downloads are kept (t18); can't cancel while a payment is processing (d14)",
    "Historical 2026-09-29 note: California fee rule for Stock was then unconfirmed; current scoped review below confirms the individual annual-billed-monthly clause.",
    "Scoped check of Adobe’s current Stock terms (US section, effective August 1, 2026) confirmed the 50% remaining-contract-obligation fee for annual-billed-monthly subscriptions and a 30% remaining-contract-obligation rate for California, with service through month-end; prepaid plans are non-refundable after 14 days and continue through term. Team/enterprise and other plan details were not re-reviewed; checked_on remains 2026-09-29."
   ]
  }
 },
 "delete_account": {
  "url": "https://account.adobe.com/privacy/delete-account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/adobe_stock",
 "json": "https://stackcut.io/exits/adobe_stock.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Adobe Stockの解約方法",
   "page": "https://stackcut.io/ja/cancel/adobe_stock",
   "checked_on": "2026-10-05"
  }
 ],
 "evidence": {
  "packet_revision": "fe50daa2569bbfe8b7c2765c2e2f52632b0c2ff30af1ea08c15294780d08e3e1",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "adobe-stock--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "adobe-stock--reseller-or-partner--r2",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}